Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7 out of 5
4.7
(7,788 Reviews)
Open Ratings Snapshot
Rating breakdown 7,788 reviews
5 Stars
6,375
4 Stars
1,047
3 Stars
207
2 Stars
56
1 Star
103
86%of customers recommend this product. 
(
653 out of 757
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold7 256GB (Unlocked) - Silver Shadow
Customer Rating
5 out of 5
5
Streaming and gaming on the go or at home
on August 17, 2026
Posted by: SavageGram96
[This review was collected as part of a promotion.] I choose the z fold 7 for the gaming and streaming movies and tv shows I love watching without needing a TV the z fold is literally all that in one I cant complain at all about this phone it has been very reliable and on my side since the day I bought it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
great phone
on August 17, 2026
Posted by: pro6lem
[This review was collected as part of a promotion.] love this phone is like having a cellphone and a tablet a the same time
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good but not great
on August 17, 2026
Posted by: laxyall
[This review was collected as part of a promotion.] The internal screen protector that was put on from the factory is bubbling in the fold. Looks bad.
Value
3 out of 5
3
Response from Samsung USBy R&R, August 24, 2026
Hi there laxyall,

Thank you for sharing your experience with the Galaxy Z Fold 7. The Galaxy Z Fold 7 features a large inner display, robust multitasking capabilities, and a sleek foldable design that delivers a unique Galaxy experience. We understand it can be frustrating to see bubbles on the factory-installed inner screen protector, especially at the fold, where they are particularly noticeable. If your display is not performing as expected, please contact our Samsung Support Team for help with your warranty and repair options. We appreciate your feedback as Samsung continues to enhance the durability and design of Galaxy foldables.

uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The fold is great for everyday productivity
on August 17, 2026
Posted by: LuisM277
[This review was collected as part of a promotion.] I chose the Samsung Z Fold because it makes everyday tasks easier. The inside screen is great for reading, checking emails, or watching photos and videos more comfortably. When it’s folded it still works fine for quick messages, emails and calls. The hinge feels solid, the battery gets me through the day, and overall it’s one of those gadgets that quietly becomes part of your routine.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Myphone Galaxy 7 flip
on August 17, 2026
Posted by: Bigcountry
[This review was collected as part of a promotion.] I love it I choose to keep it for advice and everything under the sun 🌞
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great for personal use and work
on August 17, 2026
Posted by: OnTheGo
[This review was collected as part of a promotion.] I needed to upgrade my phone, but I needed one that would serve for both personal use, and work. I originally looked at a single screen non folding phone, after discovering the Z Fold allowed two full screens to be viewed simultaneously, I chose the phone with the additional screen space. The ability to view and use two apps simultaneously has definitely increased productivity, and the added benefit of watching a move on the large screen when flying between appointments is just a bonus.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The product has outstanding features!
on August 17, 2026
Posted by: SoloDolo
[This review was collected as part of a promotion.] I chose the Z fold because of its individuality. Every time someone sees me using it, they wanna look at it and tell me they wished they had it for themselves. I enjoy watching TV and videos on my Fold. I also do quite a bit of reading on it as well. Gemini, Labs, and camera are all excellent too. My phone is definitely enjoyed. I also have the watch.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A honest working review
on August 17, 2026
Posted by: TegaD28
[This review was collected as part of a promotion.] I chose the galaxy z fold originally after owning both the fold 5 and 6. This line has progressively gotten better. Ease of use, battery life, and durability are not an issue as they where in the older models. Grab you a nice case and you will be just fine in almost ANY normal work environment. Without having to recharge halfway through the day!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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