Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7 out of 5
4.7
(7,789 Reviews)
Open Ratings Snapshot
Rating breakdown 7,789 reviews
5 Stars
6,376
4 Stars
1,047
3 Stars
207
2 Stars
56
1 Star
103
86%of customers recommend this product. 
(
653 out of 757
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold7 256GB (Unlocked) - Silver Shadow
Customer Rating
5 out of 5
5
Love the dual screens
on October 6, 2025
Posted by: Fieldautotechnician
[This review was collected as part of a promotion.] I would like to start by saying that the galaxy z fold seven is a great phone, specially with the dual screens.The front screen great for simple task text messages or making phone calls, and the screen inside is great for watching youtube videos and other tasks consume more greater things about this phone.I would recommend it a hundred percent
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone by far
on October 6, 2025
Posted by: Leo D
from California
Expertise:Intermediate
Verified Purchase:Yes
More compact and stylish easy to handle and better screens
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great productivity phone
on October 6, 2025
Posted by: PujtheBoss
[This review was collected as part of a promotion.] With the wider screen both front and inner display its a game changer. Coupled with the new Galaxy AI work and Play is awesome!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This. Product. Has. Great. Features
on October 6, 2025
Posted by: Holyman
[This review was collected as part of a promotion.] I'm. Trading. My. S. 24. For. A. Z. Fold. Because. It. Has. Better. Features. And. It. Has. Better. Camera. And. U. Can. Multitasking
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth th upgrade. Best foldable phone in the marke
on October 6, 2025
Posted by: Sound Of Silence
from Albany, NY
Expertise:Expert
Verified Purchase:Yes
Technological marvel. I used to have fold 5, traded in for fold 7. The difference is terrific and all positives.
1. Front display is regular phone size compared to narrow display. I was ok with fold 5 but feel great with fold 7.
2. Bigger phone than fold 5.
3. Unfolded, fold 7 has much smaller crease, barely noticeable
4. Top of the line camera: fold 5 didn't have top of the line camera. Fold 7 has..
5. Best of all: Thin and light... Much lighter than fold5. Kudos 👏 💐 🥳
6. Trade in option. I would've never been able to afford this phone without this option.
Wish list:
1. Same battery size as fold 5. Would've liked to see more, but well; it's alright.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone
on October 6, 2025
Posted by: Nicole
Verified Purchase:Yes
Love my phone. Came just as advertised and works amazing!!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it best phone ever
on October 6, 2025
Posted by: MRFASHO
[This review was collected as part of a promotion.] I love thi phone ita like holding a mini tablet in your hands
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Bad
on October 6, 2025
Posted by: Abdul
from Dearborn michigan
Verified Purchase:Yes
Text message app don't work if you receive a text I won't show on lock screen nor open screen l. Tried to turn on notifications tried everything but won't work
Performance
1 out of 5
1
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R, October 6, 2025
Hello Abdul,
Thank you for sharing your experience with the Galaxy Z Fold7. To receive text message notifications on your main display, verify that your messaging app, like Samsung Messages, has notifications enabled for both the main and cover screens in Settings > Notifications > App notifications. Additionally, ensure your device is updated to the latest software version. If you need further help, contact our Samsung Support Team. We appreciate your review and are glad you've chosen innovation with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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