Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7
(7,788 Reviews)
Rating breakdown 7,788 reviews
5 Stars
6,375
4 Stars
1,047
3 Stars
207
2 Stars
56
1 Star
103
86%of customers recommend this product.
(
653 out of
757)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB (Unlocked) - Silver Shadow
Customer Rating
5
Thinner and Lighter
on October 18, 2026
Posted by: Titos562
[This review was collected as part of a promotion.] it feels far more like a standard flagship phone in your pocket. Better Cover Screen Usability, The outer screen aspect ratio feels much more natural. Smooth multitasking, heavy mobile gaming and AI features run without hitch.
Value
5
Response from Samsung USBy R&R, October 19, 2026
Greetings Titos562,
Thank you for sharing your experience with the Galaxy Z Fold7! We are delighted to hear that you're enjoying its slim and lightweight design, the more comfortable cover display, and its smooth multitasking performance. It's great to know that the gaming features and Galaxy AI work seamlessly to meet your needs. We appreciate your feedback and thank you for being a part of the Samsung family!
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Z Fold7! We are delighted to hear that you're enjoying its slim and lightweight design, the more comfortable cover display, and its smooth multitasking performance. It's great to know that the gaming features and Galaxy AI work seamlessly to meet your needs. We appreciate your feedback and thank you for being a part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Thinner and Lighter
on October 18, 2026
Posted by: Titos562
[This review was collected as part of a promotion.] it feels far more like a standard flagship phone in your pocket. Better Cover Screen Usability, The outer screen aspect ratio feels much more natural. Smooth multitasking, heavy mobile gaming and AI features run without hitch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on October 18, 2026
Posted by: Blazer94
[This review was collected as part of a promotion.] I chose the Samsung Z Fold 7 because not only do i like the bigger screen real estate on my phone coming from a non foldable phone, but it helps me enjoy my videos and my study time for my upcoming promotion exam much better. I love the fact everything is so much bigger.
Value
5
Response from Samsung USBy R&R, October 20, 2026
Hi Blazer94,
We're thrilled you're enjoying your Galaxy Z Fold7! Its expansive foldable display, convenient multitasking features, and immersive viewing experience make it an excellent companion for entertainment and productivity. It's wonderful to hear that the larger screen is making your study sessions more enjoyable. Best of luck on your upcoming promotion exam, and thank you for choosing Samsung!
-Ty
Samsung Support
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Samsung Community
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We're thrilled you're enjoying your Galaxy Z Fold7! Its expansive foldable display, convenient multitasking features, and immersive viewing experience make it an excellent companion for entertainment and productivity. It's wonderful to hear that the larger screen is making your study sessions more enjoyable. Best of luck on your upcoming promotion exam, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent device! Great gesture! 2 for 1 special!
on October 18, 2026
Posted by: GoCanes27
[This review was collected as part of a promotion.] I chose the Zfold7 over keeping my s25 Ultra due to the factor of having a tablet on me at all times. I, like most of the world , consume media and YouTube is my go to, but I watch sports on it as well. Upon using the device I also fell in love the ergonomics of the device. It is light and thin and fits in my hands perfectly( I have smaller hands). The outside display is perfect! The s25 ultra felt too big for me. Also, the battery may seem small in terms of MaH but I get a full day of usage with absolutely no issues!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Chose the Galaxy Z Fold7 and Love It!
on October 18, 2026
Posted by: Tinita
[This review was collected as part of a promotion.] I chose the Samsung Galaxy Z Fold7 because I wanted a phone that offered more, and it has absolutely exceeded my expectations! This is hands down one of the best phones I've ever owned!
My favorite feature is the incredible larger screen! It makes everything so much easier, whether I'm multitasking, checking emails, reading documents, watching videos, or simply browsing. It's like having a phone and tablet all in one!
I'm also extremely impressed with the durability. Despite its innovative folding design, the phone feels sturdy, reliable, and well-made. I love having such a large screen that conveniently folds into a size I can carry anywhere.
The features are amazing, and I'm constantly discovering new ways to use my phone. Samsung has truly outdone itself by combining innovation, durability, convenience, and style.
And here's how much I LOVE this phone: I'm already in the process of upgrading to the Galaxy Z Fold8 Ultra! That's how impressed I am with Samsung's foldable technology. When a phone is this good, you can't help but get excited about what Samsung will do next!
I honestly can't imagine going back to a traditional smartphone. Samsung has earned my loyalty, and the Galaxy Z Fold7 has set the bar incredibly high! Absolutely worth five stars!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Above & Beyond
on October 18, 2026
Posted by: Tunechi
[This review was collected as part of a promotion.] This phone Galaxy z fold 7 is a true productivity master piece. With the ability to simultaneously open multiple apps it allows me to do more on my phone. The software is smooth abd very smooth can't see myself using any other phone. Well done Samsung I'm very impressed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy z fold7
on October 17, 2026
Posted by: Dismyish
[This review was collected as part of a promotion.] I chose the galaxy z fold 7 phone because of the features and specs of what the phone has and im glad i chose this phone its more then i expected awesome phone! Excellent job!
Value
5
Response from Samsung USBy R&R, October 20, 2026
Hiya Dismyish,
We're thrilled your Galaxy Z Fold7 has gone beyond your expectations! Its expansive foldable display, powerful performance, and impressive camera system deliver an exciting Galaxy experience. It's wonderful to hear that the features you were looking forward to have made such a great impression. Thank you for your kind words and for choosing Samsung!
-Ty
Samsung Support
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We're thrilled your Galaxy Z Fold7 has gone beyond your expectations! Its expansive foldable display, powerful performance, and impressive camera system deliver an exciting Galaxy experience. It's wonderful to hear that the features you were looking forward to have made such a great impression. Thank you for your kind words and for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
2
Working OT Phone.
on October 16, 2026
Posted by: Demo1TC
from Traverse city
Expertise:Expert
I've had this phone for a little over a year now, overall it's a nice phone screens are clear they respond quickly. My biggest complaint is the battery. I've had the battery tested multiple times because I feel that it does not last very long I will start the day at 7am 100% And by noon it's dead. I have to keep it constantly plugged in to keep it going..
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
5
Value
3
Response from Samsung USBy R&R, October 19, 2026
Good Day Demo1TC,
Thank you for sharing your experience with the Galaxy Z Fold 7! Its expansive display, responsive touchscreen, and multitasking capabilities make it a versatile companion for busy days. We’re glad to hear that you enjoy the overall experience, but we understand how inconvenient it can be to deal with frequent charging.
To help with battery life, consider checking the battery usage in the Settings menu, limiting unnecessary background activity, and enabling Power Saving mode when needed. Since you’ve already had the battery tested, Samsung Support can assist you in exploring additional service options. We appreciate having you as part of the Samsung family!
Battery Life Optimization
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your experience with the Galaxy Z Fold 7! Its expansive display, responsive touchscreen, and multitasking capabilities make it a versatile companion for busy days. We’re glad to hear that you enjoy the overall experience, but we understand how inconvenient it can be to deal with frequent charging.
To help with battery life, consider checking the battery usage in the Settings menu, limiting unnecessary background activity, and enabling Power Saving mode when needed. Since you’ve already had the battery tested, Samsung Support can assist you in exploring additional service options. We appreciate having you as part of the Samsung family!
Battery Life Optimization
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US