Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7
(7,788 Reviews)
Rating breakdown 7,788 reviews
5 Stars
6,375
4 Stars
1,047
3 Stars
207
2 Stars
56
1 Star
103
86%of customers recommend this product.
(
653 out of
757)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB (Unlocked) - Silver Shadow
Customer Rating
3
Phone is great for multitasking
on September 7, 2026
Posted by: JohnRiv
[This review was collected as part of a promotion.] I love my Zfold7, but as a samsung Fan I've to be honest. This is the third Zfold I purchased, I previously had the 3, 5 and now the 7. The reason for 3 stars is the battery and the camera. If samsung figures out how to implement the same camera of the S ultra series the Z fold would be the best phone in the market. The battery I can deal with, always room for improvement.
Value
3
Response from Samsung USBy R&R, September 10, 2026
Hello JohnRiv,
Thank you for sharing your thoughts on the Galaxy Z Fold 7. We're pleased to hear that you are enjoying its multitasking capabilities, expansive folding display, and versatile design. As a longtime user of the Fold, your perspective is particularly valuable to us. We appreciate your feedback regarding the camera performance and battery life, as Samsung is committed to improving the Fold experience with each generation. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Z Fold 7. We're pleased to hear that you are enjoying its multitasking capabilities, expansive folding display, and versatile design. As a longtime user of the Fold, your perspective is particularly valuable to us. We appreciate your feedback regarding the camera performance and battery life, as Samsung is committed to improving the Fold experience with each generation. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is surprisingly extremely durable
on September 7, 2026
Posted by: Britt82615
[This review was collected as part of a promotion.] I chose it's a Z Fold 7 because I liked that it essentially was a phone and tablet all in on my experience with it has been great. I love this phone what has surprised me the most about it, is that I figured I would be needing to replace the screen often, because I drop my phone all the time and I have a toddler who is not easy with it, but I've dropped this one many times and I just knew I was going to pick it up, and it was going to be broke but it has not even scratched the screen!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Screen
on September 7, 2026
Posted by: ZFoldfan
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold 7 because of the screen size & I am not disappointed. Every phone I have had has been a Samsung but I am particularly impressed by the Z Fold. Everything is easier with a larger screen: easier to read, easier to type, lots of helpful features. My next phone will be another ZFold.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung devices
on September 7, 2026
Posted by: Turkeyman
[This review was collected as part of a promotion.] I am absolutely in love with my phone. I chose to go with a samsung note years ago, and I cose to stay with samsung after the first note. I currently have the zfold 7 and I chose this phone because it provides me with a bigger screen to see pictures and videos and also for games.
I will always choose a samsung over all other phones, because of the reliability and ease of use. I actually can't wait to choose to upgrade to the zfold 8. I choose the next upgrade to see what further advancements. I choose samsung galaxy zfold devices, also du to the fact I have bad hands and I have more phone to hold on to.
In conclusion, I choose the devices I choose, because they help me in my daily life. I choose to love these devices, because I just love them, because they simplify my life.
I will always choose a samsung over all other phones, because of the reliability and ease of use. I actually can't wait to choose to upgrade to the zfold 8. I choose the next upgrade to see what further advancements. I choose samsung galaxy zfold devices, also du to the fact I have bad hands and I have more phone to hold on to.
In conclusion, I choose the devices I choose, because they help me in my daily life. I choose to love these devices, because I just love them, because they simplify my life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Impressive, Powerful, and Worth the Upgrade – Gala
on September 7, 2026
Posted by: Love2do
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 is an impressive phone! It’s sleek, lightweight, fast, and the large screen is perfect for multitasking, watching videos, and browsing. The cameras take great pictures, and the battery lasts well throughout the day. I love having a phone and tablet in one device. Overall, it’s a great upgrade and definitely worth considering if you want a premium foldable phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the ZFold7 still after a year
on September 7, 2026
Posted by: WorkingHard
[This review was collected as part of a promotion.] This ZFold7 has not disappointed yet!! Love to open it up for my GPS. I love the choice of front screen, "small TV screen" 😁😁. IT'S JUST FANTASTIC!! ABSOLUTELY NO PROBLEMS!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cool phone
on September 7, 2026
Posted by: KingSamIV
[This review was collected as part of a promotion.] I chose the Fold 7 for multi use and I use it for everything! Business, Personal and everything in between! My favorite phone to date...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Everyday Essential
on September 7, 2026
Posted by: Angel7
[This review was collected as part of a promotion.] I chose the Samsung Galaxy Z Fold 7 because I wanted a phone that could truly keep up with everything I do on a daily basis, both personally and professionally. I use my device every single day for researching, calling, texting, watching videos and movies, staying organized, and handling work while I’m out in the field.
For my job, having the larger foldable screen makes such a difference. I can research information, review documents, multitask between apps, respond to messages, and access what I need while I’m away from my desk. Then, when it’s time to relax, I love opening the screen to watch videos and movies on a much larger display.
Because I depend on my phone so much throughout the day, the Z Fold 7 has become more than just a phone for me—it’s a tool I use for work, communication, research, entertainment, and everyday life. The versatility and multitasking features genuinely make my days easier and more convenient.
I chose Samsung because I love the brand and the features it offers its users. I have been very happy with my Z Fold 7, and I love having one device that can transition so easily between my professional and personal life. It has definitely made a positive impact on my daily routine, and I honestly use it for just about everything!
For my job, having the larger foldable screen makes such a difference. I can research information, review documents, multitask between apps, respond to messages, and access what I need while I’m away from my desk. Then, when it’s time to relax, I love opening the screen to watch videos and movies on a much larger display.
Because I depend on my phone so much throughout the day, the Z Fold 7 has become more than just a phone for me—it’s a tool I use for work, communication, research, entertainment, and everyday life. The versatility and multitasking features genuinely make my days easier and more convenient.
I chose Samsung because I love the brand and the features it offers its users. I have been very happy with my Z Fold 7, and I love having one device that can transition so easily between my professional and personal life. It has definitely made a positive impact on my daily routine, and I honestly use it for just about everything!
Value
5
Written by a customer while visiting Samsung US