Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7
(7,790 Reviews)
Rating breakdown 7,790 reviews
5 Stars
6,377
4 Stars
1,047
3 Stars
207
2 Stars
56
1 Star
103
86%of customers recommend this product.
(
653 out of
757)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB (Unlocked) - Silver Shadow
Posted by: Misha
Verified Purchase:Yes
Really happy with my new phone so far. I have used it folded and unfolded and have watched netfflicks when openned. The screens are great. Have not explored all the features yet but am happy with this purchase.
Response from Samsung USBy R&R, December 17, 2025
Hi Misha,
Thank you for sharing your experience with the Galaxy Z Fold7. From its immersive displays to the flexibility of folded and unfolded use, this device is designed to adapt to how you enjoy content throughout the day. Your excitement about discovering features reflects the exploration that comes with Galaxy innovation. We appreciate you sharing your experience and thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. From its immersive displays to the flexibility of folded and unfolded use, this device is designed to adapt to how you enjoy content throughout the day. Your excitement about discovering features reflects the exploration that comes with Galaxy innovation. We appreciate you sharing your experience and thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Eric
from New York
Expertise:Intermediate
Verified Purchase:Yes
No more looking for my glasses when viewing content on my phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, December 19, 2025
Greetings Eric,
Thank you for sharing your experience with the Galaxy Z Fold7. The large display was designed to make reading, browsing, and viewing content more comfortable and immersive. We appreciate your feedback and thank you for being a Samsung customer.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. The large display was designed to make reading, browsing, and viewing content more comfortable and immersive. We appreciate your feedback and thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Cahokia
Verified Purchase:Yes
This is my second one. Great product, grab a case jjjǰjjjjjjjjjjjjjjjjǰ
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on December 16, 2025
Posted by: Rajeev
Expertise:Expert
Size/Display:
Excellent form factor. Front screen is usable. Unfolded screen is amazing. The phone is so thin without a case. Even with a case, it is not bulky.
Excellent form factor. Front screen is usable. Unfolded screen is amazing. The phone is so thin without a case. Even with a case, it is not bulky.
Performance:
Excellent performance and multi tasking.
No lag in the UI.
Excellent performance and multi tasking.
No lag in the UI.
Camera:
Excellent options 12MP, 50MP and 200MP.
Videos are also great.
Excellent options 12MP, 50MP and 200MP.
Videos are also great.
Battery/Charging:
Could have been bigger but it would have made the phone bulky.
I am getting 9 hours screen on time. More than enough for a given day.
Charging is slow at 90 mins for full charge.
Could have been bigger but it would have made the phone bulky.
I am getting 9 hours screen on time. More than enough for a given day.
Charging is slow at 90 mins for full charge.
Overall:
Excellent phone/tab.
Excellent phone/tab.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Dorthea
Verified Purchase:Yes
It is a nice phone. Lightweight. Has a lot of features to explore and learn.
Response from Samsung USBy R&R, December 17, 2025
Hello Dorthea,
Thank you for sharing your thoughts on the Galaxy Z Fold7. Designed to be lightweight while delivering powerful performance, this device opens up new ways to multitask, explore features, and enjoy immersive content on a larger display. Your experience highlights the curiosity and discovery that come with Galaxy foldable innovation. We appreciate you sharing your experience and thank you for choosing Samsung.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. Designed to be lightweight while delivering powerful performance, this device opens up new ways to multitask, explore features, and enjoy immersive content on a larger display. Your experience highlights the curiosity and discovery that come with Galaxy foldable innovation. We appreciate you sharing your experience and thank you for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Miami, Fl
Expertise:Beginner
Verified Purchase:Yes
Galaxy Z Fold 7 is amazing so far. Still learning to use it. Thank you, Samsung.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R, December 19, 2025
Hi Antonio,
Thank you for sharing your experience with the Galaxy Z Fold7. Discovering new features is part of what makes using the Z Fold7 engaging and rewarding over time. We appreciate your feedback and thank you for choosing Samsung.
Discover the Power of AI on Samsung Galaxy Z Fold7
https://www.samsung.com/us/support/answer/ANS10006885/
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Discovering new features is part of what makes using the Z Fold7 engaging and rewarding over time. We appreciate your feedback and thank you for choosing Samsung.
Discover the Power of AI on Samsung Galaxy Z Fold7
https://www.samsung.com/us/support/answer/ANS10006885/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Deshun Faine
from Barstow, CA
Expertise:Intermediate
Verified Purchase:Yes
The Fold 7 ahs been the pioneer we been waiting for. It's a marvelous creation that desires praise.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, March 4, 2026
Hey there Deshun Faine,
We're glad the Galaxy Z Fold7 has a place in your tech lineup. When design and function come together like this, great results follow. Thank you for your support. Thank you for standing strong with Samsung.
-Ty
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We're glad the Galaxy Z Fold7 has a place in your tech lineup. When design and function come together like this, great results follow. Thank you for your support. Thank you for standing strong with Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Joe F
from New orleans, la
Expertise:Expert
Verified Purchase:Yes
Only had the phone for 7 days before the inside screen broke. I was excited about getting it. Very disappointed that is so fragile. Guess I'll be keeping my S24 ultra.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, December 16, 2025
Hi there Joe F,
Thank you for sharing your experience with the Galaxy Z Fold7. This device combines advanced foldable design with immersive display technology. We value your feedback on screen performance, helping us focus on ongoing innovation to improve durability and long-term reliability across the Fold series. Please note, Samsung products are covered against manufacturing defects in materials and workmanship under the 12-month limited warranty included with each item. You can also purchase additional coverage through Samsung Care+ on eligible devices for extended protection and support. For eligible devices, coverage can be added via Samsung Care+. We encourage you to contact our Samsung Support Team to learn about your warranty options. More details about our partnership with uBreakiFix are available, which may be a nearby repair location offering same-day service if available. Thank you for being part of the Samsung family and for your valuable feedback.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Z Fold7. This device combines advanced foldable design with immersive display technology. We value your feedback on screen performance, helping us focus on ongoing innovation to improve durability and long-term reliability across the Fold series. Please note, Samsung products are covered against manufacturing defects in materials and workmanship under the 12-month limited warranty included with each item. You can also purchase additional coverage through Samsung Care+ on eligible devices for extended protection and support. For eligible devices, coverage can be added via Samsung Care+. We encourage you to contact our Samsung Support Team to learn about your warranty options. More details about our partnership with uBreakiFix are available, which may be a nearby repair location offering same-day service if available. Thank you for being part of the Samsung family and for your valuable feedback.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US