Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7 out of 5
4.7
(7,788 Reviews)
Open Ratings Snapshot
Rating breakdown 7,788 reviews
5 Stars
6,375
4 Stars
1,047
3 Stars
207
2 Stars
56
1 Star
103
86%of customers recommend this product. 
(
653 out of 757
)
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Customer Reviews for Samsung - Galaxy Z Fold7 256GB (Unlocked) - Silver Shadow
Customer Rating
5 out of 5
5
A Huge Upgrade From My Fold5
on September 7, 2026
Posted by: DannyB
[This review was collected as part of a promotion.] This is my second Galaxy Z Fold, after having the Fold5, so I already knew I liked the foldable design. The Fold7, however, feels like Samsung took everything I liked about the Fold5 and made it noticeably better.
The biggest difference for me is the thinner and lighter design. The Fold5 could sometimes feel a little bulky, especially when carrying it around all day, while the Fold7 feels much more like a normal phone when it’s folded.
The larger inner screen is still my favorite feature. Being able to unfold it when I need a bigger screen makes multitasking, browsing, watching videos, and reading so much more enjoyable. It really is like having a phone and small tablet in one device.
Performance is excellent, the displays look fantastic, and the cameras have been great. Everything feels fast and polished, and I haven't experienced any of the issues that would make me want to go back to a traditional phone.
If you're coming from an older Fold, the Fold7 is a very worthwhile upgrade. For me, Samsung has taken an already great concept and made it much more practical for everyday use.
Five stars. I'm definitely sticking with the Fold series.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent build quality and features
on September 7, 2026
Posted by: Metromanscm
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold 7 to replace my Z Fold 6 due to the thinner and lighter footprint and improvement in speed and heat dissipation. I have been a huge fan of Samsung technology ever since I purchased the Note 3 years ago. Samsung didn't disappoint then and they continue to innovate and deliver a top-quality and highly engineered product.
Regarding the Galaxy Z Fold 7, the phone features two bright and clear screens in a lightweight phone design. It is amazing how Samsung packed so many features into such a thin folding phone.
Plus, it is extremely durable. The phone has slipped out of my pocket on more than one occasion, falling onto wood and tile floors. No dings, no screen cracks, no scratches, nada. That is amazing build quality.
My colleagues and I were also very impressed by the sound quality and clarity of the built-in speakers. This phone can get loud! I've shown videos to multiple colleagues at one session and everyone could hear what was being said. Plus, having a tablet-sized screen meant that my colleagues could all see the video without straining.
Finally, the battery life on this phone with two screens is ridiculously good. Rarely do I need to charge the phone during the day unless I've been watching videos or gaming for hours on end. It is just astonishing how such a thin phone can pack a battery capable of all-day power. Truly remarkable and well-engineered.
Bottom line: no one beats Samsung in the Android phone ecosystem. No one.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Its been a great durable device especially for a f
on September 7, 2026
Posted by: 2brosmultiservices
[This review was collected as part of a promotion.] I chose the fold 7 because I run my own business and having that big screen helps sometimes especially when certain things you do require you to use a pc if you fold the phone open it functions like one and it has been very durable I have dropped it a couple times without any trouble!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
One of the best phones out there!!!
on September 7, 2026
Posted by: SagXbbyy
[This review was collected as part of a promotion.] I chose the samsung z fold 7 its one of the best phones out there. I use it for everyday use such as watching videos, messaging, for work, or simply browsing or taking pictures.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The reason why I choose and the z fold
on September 7, 2026
Posted by: Manny559
[This review was collected as part of a promotion.] I choose to pick the samsung z fold 7 because of all its great features. I been in the fold family since the 1st fold. I never looked back.from the exceptional camera to the fast and responsive snap dragon. Great phone to have.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
great phone
on September 7, 2026
Posted by: MPB100
[This review was collected as part of a promotion.] I chose the fold 7. I read a lot and it has been amazing. Unfolding the phone also helps with problematic web sites
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
You are going to *fold* in love with this model.
on September 7, 2026
Posted by: MrWonderful70
[This review was collected as part of a promotion.] My Z Fold 7 Review: Thin Design, Strong Multitasking
I chose the Z Fold 7 after going back and forth for months on whether a foldable could actually keep up with my day-to-day as a student, and so far it's held up better than I expected. The first thing that hit me was how thin it is folded up. It genuinely fits in my jacket pocket the same way a normal phone would, which wasn't the case with the older Fold models I'd tried before.
Once it's open, the 8-inch screen has basically replaced my laptop for quick tasks between classes. I split the screen with lecture slides on one side and my notes app on the other, and it's made cramming for exams a lot less chaotic. The multitasking just works without any noticeable lag, even with a bunch of apps open at once.
The camera is a solid step up too. Photos I've taken for group projects and around campus look noticeably sharper, even in low light. Battery life gets me through a normal day of classes, but if I'm recording a lecture and running notes side by side for hours, I usually need a top-up before the day is done.
My main complaints are pretty minor. There's no S Pen anymore, which is a bummer since I liked jotting quick notes by hand, and the camera bump makes the phone rock back and forth when it's sitting flat on a desk. Neither is a dealbreaker for me.
Overall, this phone has genuinely changed how I get through the school day. If you're someone who's always juggling multiple apps or documents at once, it's worth considering.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Flipped Off!
on September 7, 2026
Posted by: OpiumKat
[This review was collected as part of a promotion.] I have always wanted a smaller phone that would fit in a smaller purse or hanging from a wrist strap, this is it.
Make sure you get a protective case and screen cover. The screen can break easily without protection. That was my only issue.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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