very bad company,i am still waiting for my refund over a month
Response from De'LonghiBy Delonghi Reviews, February 3, 2025
Hello, Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
Having had a Delonghi Magnifica Evo while living in Germany for a year, when we moved back to the US we knew we had to get one for our home in America. We decided on the Plus model and it has been everything we knew it would be and more. The touch screen controls makes it so easy to get the exact custom coffee we want.
I am very pleased with the coffee machine of this company, I am not buying it for the first time. The size of the lid of the coffee machine was a small defect
We love this coffee maker. We have not experienced any leaking mentioned in some reviews. The machine discharges water at turn-on and turn-off. If you keep a mug under it all the time, this will save you from having to clean the tray out as much. We turn it on. Let water heat and discharge into the mug. Move it aside. Make our coffees in other mugs. Then move the mug back. I like that the machine does this because it keeps the machine from clogging and having issues. If you are hesitant to buy this because of reviews about leaking, we have not had that issue at all. I suspect the tray would overflow often if you didn't keep a mug under the main dispenser and ignored the display warnings to empty it.
We bought this as a Christmas present for us both. It is a nice looking machine on the outside. It produces delicious coffee drinks. It is very versatile. I love that I can use my plant-based creamer in the Crema container. It also uses grounds and whole beans for coffee. Just be careful to read the directions very, very carefully before adding any grounds into the machine!