Customer reviews from De'Longhi
De'Longhi - Refurbished Excellent - Magnifica Plus Fully Automatic Espresso Machine - Silver
Average customer rating
4.8
(223 Reviews)
Rating breakdown 223 reviews
5 Stars
195
4 Stars
17
3 Stars
5
2 Stars
1
1 Star
5
88%of customers recommend this product.
(
61 out of
69)
Customer Reviews for De'Longhi - Refurbished Excellent - Magnifica Plus Fully Automatic Espresso Machine - Silver
Posted by: Mskymmy
Length of ownership:1 month
Verified Purchase:Yes
I like this coffee maker but for the price I should love it. But sadly the coffee comes out lukewarm at best and that’s very disappointing.i do like all of the options and operation of the machine but would love hotter coffee.
No, I would not recommend this to a friend.
Response from De'LonghiBy Delonghi escalations department, August 24, 2026
Dear Customer,
Thank you for your feedback. We understand that coffee temperature preferences can vary from person to person, and we'd be happy to review your experience to ensure the machine is performing as intended.
To help resolve any issues, please contact us via chat at https://www.delonghi.com/en-us/contact-us. Our support team is available Monday–Friday from 9 AM–6 PM EST.
Thank you for your feedback. We understand that coffee temperature preferences can vary from person to person, and we'd be happy to review your experience to ensure the machine is performing as intended.
To help resolve any issues, please contact us via chat at https://www.delonghi.com/en-us/contact-us. Our support team is available Monday–Friday from 9 AM–6 PM EST.
Written by a customer while visiting De'Longhi
Posted by: Anonymous
Length of ownership:1 month
Verified Purchase:Yes
This customer did not provide a text review.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Mek voice
Length of ownership:1 month
Verified Purchase:Yes
I love this fully automatic espresso machine. After a lot of thought and research I determined that this offered a fairly high quality espresso with a lot of ways to customize your coffee drinks to your liking. It fits nicely under our kitchen cabinets and is fairly compact given all that it does. I Highly recommend it!
Written by a customer while visiting De'Longhi
Posted by: Dat04
Length of ownership:1 month
Verified Purchase:Yes
We have been very happy with our purchase. It does so many different types of beverages. We haven’t tried them all yet, but are very happy with what we have tried.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Scott W
Length of ownership:3 months
Verified Purchase:Yes
Wow exceeded expectations. I was very skeptical of the advertised variety of drinks and was skeptical that the milk attachment would work as well as it did. This was the biggest surprise. It works fantastic and is super easy to use and clean. I have gone from drinking a cup of black coffee in the morning to a flat white or cappuccino. This machine takes all the hassle out of making these kind of drinks. Overall it is a huge upgrade over the Magnifica I had before.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: ETM
Length of ownership:1 month
Verified Purchase:Yes
Worth every penny. The self-cleaning and simple instructions make it unique. The different options - still exploring! - are incredible
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Sad espresso lover
Length of ownership:1 month
Verified Purchase:Yes
I wanted to love this machine. I spent weeks wasting coffee trying to "dial it in" and I just think maybe this one was a lemon. It constantly said that the "water circuit" was empty. It would grind the coffee and then throw away a completely dry puck. I kept the tank filled at all times, cleaned things, tried to see if there was any air. It would make a sound like a jackhammer instead of putting water out of the spout. Then it would get fixed for one coffee and then start all over again. It was just totally unreliable and nothing I did would fix it for more than one coffee. I tried every trick. The only thing that was good about it was that the milk was very good, but even that would sputter and squirt everywhere at times. Even though the milk was good, I can see why just having a wand is better because there are just so many little parts to clean and where things can go wrong. But in the end that was not a problem, it was the espresso part of the machine just didn't work. Also, De'Longhi has been awful to work with on the return. They actually had me send it (paying for it myself, insured) to the wrong address. They actually provided me the wrong address. I know this review will never be published but that is too bad because every word is true and people should know. Don't buy this machine, don't try to work with De'Longhi.
No, I would not recommend this to a friend.
Response from De'LonghiBy Delonghi escalations department, June 2, 2026
Dear Customer,
Thank you for taking the time to share your experience. We’re truly sorry to hear about the difficulties you’ve had with your machine and the frustration with the return process. When we confirm that a machine has a problem, we take care of the return process to ensure it’s handled properly.
We’d like to hear more about the issues you encountered so we can look into them and provide further assistance. If you would like support, please contact us via chat at De’Longhi Support https://www.delonghi.com/en-us/contact-us or call us directly at 1-800-322-3848, Monday–Friday from 9 AM–6 PM EST. Our team will be glad to evaluate the case and help find a solution.
We appreciate your feedback and the opportunity to make this right.
Kind Regards,
Thank you for taking the time to share your experience. We’re truly sorry to hear about the difficulties you’ve had with your machine and the frustration with the return process. When we confirm that a machine has a problem, we take care of the return process to ensure it’s handled properly.
We’d like to hear more about the issues you encountered so we can look into them and provide further assistance. If you would like support, please contact us via chat at De’Longhi Support https://www.delonghi.com/en-us/contact-us or call us directly at 1-800-322-3848, Monday–Friday from 9 AM–6 PM EST. Our team will be glad to evaluate the case and help find a solution.
We appreciate your feedback and the opportunity to make this right.
Kind Regards,
Written by a customer while visiting De'Longhi
Customer Rating
5
Better than the coffee shop!
on May 10, 2026
Posted by: Nico
Length of ownership:6 months
The Magnifica Plus is a game changer. The touchscreen makes selecting drinks so simple, and the milk frothing is top-notch. It’s a sleek machine that looks great on the counter and delivers professional-quality coffee at home.
I couldn't be happier with this machine. It’s incredibly easy to use, and the espresso comes out perfect every single time. It has completely replaced my daily coffee shop run.
Highly recommend!
I couldn't be happier with this machine. It’s incredibly easy to use, and the espresso comes out perfect every single time. It has completely replaced my daily coffee shop run.
Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting De'Longhi