Not a good steamer. Unwieldy, cheap attachments. Recommend a Shark.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, August 25, 2025
Hi Jennifer, we're sorry to hear the steam mop didn’t meet your expectations. We’d like to help—please reach out to our Consumer Care team at 1-800-237-7691 or visit support.bissell.com.
Powerful and effective, but it is not durable for a steam mop. For all the non-mop uses like steaming garments to release wrinkles or using the attachments to clean counter tops or kitchen stove tops, it works very well. As others note, however, the steam mop function, while effective, requires the user to apply pressure and motion. The mop pole is not built strong enough for that kind of weekly action. Within the first year, the extension wand gave away and had a jiggle to it. By year, three of using it once a week, it snapped off. Obviously, I still liked it enough to use it weekly for for three years, but it needs to be more durable for floor steam mopping.
Easy to fill with distilled water. Floors seem to clean up easily. Nice long cord. I’m 5’1” it is a little awkward for me with the steamers weight on top. I’m use to steamers with more balance. If you are doing several floors your hand tires from the need to keep the trigger held down for the on position. I switch hands. I have not tried the portable steam feature.
I had high expectations because all my other Bissell products are amazing but the power of the steamer is weak. I expected more since it has expected. It cleans well which I love and I love the pause button. I don’t regret my purchase. Overall I like the steamer just not its cleaning power.
I would recommend this to a friend!
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, July 7, 2025
Hi Dee. Thanks so much for your honest feedback—we’re glad to hear you’re enjoying the cleaning results and features like the pause button! That said, we’re sorry the steam power didn’t meet your expectations. Sometimes performance can vary depending on floor type or how the mop is being used. We’d love to help you get the most out of your steamer—feel free to visit support.bissell.com or contact our team directly for tips on maximizing steam output. We appreciate your loyalty to BISSELL and your thoughtful review!
[This review was collected as part of a promotion.] Fresh floors fast. Easy to manage and works well. Only draw back is continuous pulling on the trigger to disperse the steam.