[This review was collected as part of a promotion.] This is my second steam mop from Bissell since the first one works so well that I decided I needed to stockpile a replacement just in case. In this Covid-19 pandemic, it is comforting to clean my tile floors with live steam, which I do at least every other day and sometimes daily, depending on how hysterically germaphobic I feel. I've also noticed that the grout is also brightening up, something that my Hoover steam mop did not do as good a job on even with the Hoover cleaning solution, and the Hoover steam mop was much more effective than the Shark mop that preceded it. Definitely a product I heartily recommend.
[This review was collected as part of a promotion.] Great product, easily concerts from floor cleaning to handheld steaming. Love the ease of both.....
[This review was collected as part of a promotion.] Returned it. Defective product. Horribly disappointed as I waited months for it to be available.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Oh no! We're so sorry to hear this, Mark. We would have replaced the mop for you. Please call us if you'd like a discount on a new steam mop at 1-800-237-7691.
[This review was collected as part of a promotion.] There is a lot to like, it cleans really well in almost every use case and there's a good amount of attachments that are actually functional. It's not perfect though. The cord is cumbersome, and actually a bit too long. And there isn't a well thought out cord keeper on the unit itself, or on the wall mounted storage. A retractable cord, or cord wraps on the unit would have gone a long way. As it is you're expected to just coil it up on your own. Secondly, the storage isn't very well thought out. There isn't a place to hold all the attachments, so some end up in a drawer or cabinet. It doesn't make sense. Lastly, the attachments attach to the main unit somewhat loosely, and are prone coming loose during use. I find myself constantly having to lock them back into place. Non of these are deal breakers, but all could have been avoided with better design decisions. It cleans well enough that I can overlook them, though. Hopefully there will be a 2.0 version in the future that addresses these issues.
[This review was collected as part of a promotion.] This machine does great, the only downfall is having to hold the trigger in the entire time of use. Other steam mops I've purchased had the nifty feature to shut off when the machine was stood up in the locked position or and on/off bottom. On the plus side I loved the attachment features and how easy they were to change.
Have two Corgis and need strong steam to clean my ceramic tiles, this product is not the one. I just bought two weeks ago to replace an old Bissell steamer, wish I had kept that one. Hate this steamer too much work!
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Hi Lucia - Thank you for taking the time to leave us your feedback. We're sorry you're not happy with your vacuum, but please call us anytime if we can help at 1-800-237-7691.