The first unit I received was defective and didn't provide a steady stream of steam. Called support and after a little bit of proof they sent me a new one. I went with 4* because the tools can become loose when using. With a pad on and pulling down the wall, if you rotate to push down to the floor the pad rotates which unlocks it. Don't forget it's hot when you try to twist it back on.
I bought the 3-in-1 for the primary purpose of steam mopping but the product turned out to be much more. The attachments makes cleaning so much easier. I stream bathroom tiles and mirrors, even vehicle seats. Really useful multi use cleaner. Like winning a sweepstakes. Thanks.
Truly one of the worst products I've ever used. In order for steam to come out, you have to hold the trigger and it is extremely painful for anyone to keep a finger on the mop. It does not stand upright on its own, so to fill it it up you need to sit it down. There is nowhere for the cord to hang so you're just dragging it with you. I will never buy another Bissell product again.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Sorry you're unhappy with the way the steam mop works, Crystal. Please give us a call anytime if we can help at 1-800-237-7691.
Couldn't wait to use my new product. I used it to clean the grout on our floor tile. We purchased the house and had been looking for a way to clean it. I don't think the grout had ever been cleaned. Worked great. This is my fourth Bissell product, I have the Pet Stain Eraser, I had the BISSELL CrossWave® All-in-One Multi-Surface Wet and Dry but gave it to my sister once I received my Cordless Crosswave and now my 3 in 1 steamer. So you can say I love Bissell products!