Customer Reviews for Bissell - PowerSteamer 1500W Heavy-Duty 3-in-1 Steam Mop and Handheld Cleaner
Customer Rating
2
Difficult to use -- Needs a hose for attachments.
on October 22, 2021
Posted by: nolaness
from New Orleans, LA
[This review was collected as part of a promotion.] The mop works well on floors, but... I purchased this model because I wanted the lift-off handheld steamer. Unfortunately, I can't use the handheld steamer in some of the ways I was hoping. It was shortsighted to design this (or purchase it) without a hose connection for attachments. It does not come with a hose connection, and one is not available for purchase as an accessory. It's fine for easily accessible surfaces. Its lack of flexibility makes it challenging for cleaning the bathtub (see pic) and nearly impossible to maneuver over the entire surfaces to clean the kitchen and bathroom sinks. I've had the attachment come off of the steamer a couple of times trying to get the sinks cleaned. I'm feeling quite a bit of buyer remorse and wish I hadn't missed the return window. I wish I'd purchased the Bissell PowerFresh Lift-Off Pet Steam Mop, Steamer, Tile, Bathroom, Hard Wood Floor Cleaner or the Shark Lift-Away Pro Steam Pocket Mop.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
We appreciate your feedback and will share this with our quality team. Please call 1-800-237-7691 if we can provide any assistance in the future.
[This review was collected as part of a promotion.] Great machine for our kitchen and bath areas. Also provides attachments for tight crevices and small hard surface cleaning projects. Highly recommended, easy to clean, and very easy to operate.
[This review was collected as part of a promotion.] I have a very hard time grippingi this while I hold the steam button. My hand has slipped and the skin was sliced, not bad enough to warrant concern but enough to keep me from using it a lot.
[This review was collected as part of a promotion.] This works very well and without harsh chemicals. I received it a couple of weeks ago and I have used it to clean the floors, the stove and the bathroom. Just note that it needs to cool down before you switch the tip attachments so you might need to plan your cleaning day, but other than that I am very happ with this product. Also, I cannot install the wall attachment because I am a renter but I found a box that fits all the components and the Deionized water as well, and it is not a big deal to me.
[This review was collected as part of a promotion.] I HAVE LAMENITE AND HARD WOOD FLOURS AND WAS TOLD TO USE BONA TO CLEAN THEM. IT WAS AMAZING HOW DIRTY THE MOP HEAD WAS WHEN I FINISHED. I WILL ONLY USE MY STEAMER ON THESE FLOURS FROM NOW ON
[This review was collected as part of a promotion.] Easy to assemble and use. Did a great job cleaning my hardwood floors. Love the wall mount that came with it. It's tucked away nice and neatly in a closet.
[This review was collected as part of a promotion.] We have ceramic tile floor in our coach. I have tried all kind of mops and every single one leave streaks and spots. The Bissell steamer is awesome. It cleans the tile and leaves no streaks or spots. Looks professionally done. Also, because you use steam there is no residue. I have been recommending to everyone I know.