Customer reviews from Ninja Kitchen
Ninja - Foodi Smart XL Pro 7-in-1 Indoor Grill/Griddle Combo - Black
Average customer rating
4.4
(327 Reviews)
Rating breakdown 327 reviews
5 Stars
241
4 Stars
43
3 Stars
8
2 Stars
15
1 Star
20
87%of customers recommend this product.
(
265 out of
305)
Customer Reviews for Ninja - Foodi Smart XL Pro 7-in-1 Indoor Grill/Griddle Combo - Black
Customer Rating
5
Cooked a tenderloin turned out good.
on October 4, 2021
Posted by: Judy
from Columbus Ohio
Gender:Female
I watched the advertisement on line and showed the grill being put into the dishwasher. Don't do that. I had rust spots on the underside. Wash by hand and dry quickly. I am going to check it out to see if it damaged anything.
Written by a customer while visiting Ninja Kitchen
Customer Rating
5
Better than I thought
on October 3, 2021
Posted by: Deano
from California
Gender:Male
So far everything we have cooked has come out great . Chicken breast amazing , smash burgers amazing , fish amazing , and today breakfast amazing . Wonderful product . I only buy Ninja everything
I would recommend this to a friend!
Written by a customer while visiting Ninja Kitchen
Customer Rating
2
Not like the previous model
on September 29, 2021
Posted by: Homecookmom
from Fort Worth, TX
Gender:Female
I wanted to love this model especially since it came with the new grill plate. It takes forever to heat up and the thermometer is no where near accurate. It’s extremely bulky and just as hard to clean. I was really hoping for a better lid that could easily be cleaned. If you’re looking to upgrade don’t, wait for the next model.
No, I would not recommend this to a friend.
Written by a customer while visiting Ninja Kitchen
Customer Rating
5
I Love This New Grill
on September 27, 2021
Posted by: Joan
from South Carolina
Gender:Female
I had the previous XL grill before I got this new XL Grill & Griddle and I just love it. The new controls are great, the griddle is great, and the grill is great. Couldn't ask for anything more. And it is much easier to clean than the XL was. So I am a happy camper!
I would recommend this to a friend!
Written by a customer while visiting Ninja Kitchen
Customer Rating
1
I hate this thing
on September 24, 2021
Posted by: Angel222
from Philadelphia
Gender:Female
I wanted to love this… I was in love with it before I bought it because I think ninja is a great company but this appliance is hard to clean… bulky… heavy and I can’t even give it away… I’m going back to a reg air fryer and George Foreman grill and the smoke it lets off is just too much and I kept it very clean but the last thing I air fried I can’t get it off the inserts and I soaked it every way you could think would not recommend
No, I would not recommend this to a friend.
Response from Ninja KitchenBy SharkNinja, September 27, 2021
We would like to thank you for sharing your experience with us. We are very sorry to hear that this system did not meet your cooking needs. After countless hours of recipe testing, our chefs have paired your favorite foods with a recommended temperature setting that will maximize grill flavors while minimizing smoke. We would like to learn more about your experience to understand how it did not meet your expectations. Please share your contact information and a brief description of the issue with us via helpfulninja@sharkninja.com.
Written by a customer while visiting Ninja Kitchen
Customer Rating
1
Great concept but falls short of a grill
on September 24, 2021
Posted by: Aaron S
from Seattle
Gender:Male
There is no contact heat so it is just as bad as those 'smokeless' grils that were in the market a few years back. The grill plate took a very long time to get hot. I would not recommend this. Also contrls are super confusing..
No, I would not recommend this to a friend.
Response from Ninja KitchenBy SharkNinja, September 27, 2021
Thank you for taking the time to share your experience, we are sorry to hear the this system did not meet your expectations. We would like to learn more from your experience with the controls to learn from your experience with it. Please share your contact information and a brief description of the experience with us via helpfulninja@sharkninja.com
Written by a customer while visiting Ninja Kitchen
Customer Rating
5
Looks great
on September 22, 2021
Posted by: butifnot
from MN
Gender:Female
We've used this every day since it arrived. It is amazing. I think it will work really well for us with the Minnesota winter on the way. My husband won't have to grill in the cold and snow.
Phyllis
I would recommend this to a friend!
Written by a customer while visiting Ninja Kitchen