Customer reviews from Ninja Kitchen
Ninja - Foodi Smart XL Pro 7-in-1 Indoor Grill/Griddle Combo - Black
Average customer rating
4.4
(327 Reviews)
Rating breakdown 327 reviews
5 Stars
241
4 Stars
43
3 Stars
8
2 Stars
15
1 Star
20
87%of customers recommend this product.
(
265 out of
305)
Customer Reviews for Ninja - Foodi Smart XL Pro 7-in-1 Indoor Grill/Griddle Combo - Black
Customer Rating
5
A versatile, powerful, and easy-to-use indoor grill that makes cooking much easier.
on August 13, 2026
Posted by: NikoD
I am really impressed with this Ninja foodi Smart XL pro! It is east to use , heats up quickly and the smart controls make cooking simple and convenient . The grill and griddle functions works great , and everything cooks evenly. A fantastic addition to my kitchen
Written by a customer while visiting influenster.com
Customer Rating
2
Issue
on March 26, 2023
Posted by: Sandy
from Massachusetts
Gender:Female
I bought this 71 grill a year ago and it stopped working. How very disappointing it keeps flashing shut the lid when the lid is closed I have tried resetting it by unplugging it moving the lid slightly and nothing works. Very very disappointing.
No, I would not recommend this to a friend.
Response from Ninja KitchenBy Angelika Rogers, Consumer Experience, April 12, 2023
Hi Sandy,
Thank you for taking the time to leave your review, your feedback is really appreciated.
I am sorry to hear this, please get in contact with our customer services team who will be happy to help resolve any issues you are experiencing.
Our Ninja specialists are available to assist you, please contact customer support at 1- 855-427-5122. Monday - Friday 9 am – 9 pm ET |Saturday 9 am – 6 pm ET
Kind Regards
Ninja Team
Thank you for taking the time to leave your review, your feedback is really appreciated.
I am sorry to hear this, please get in contact with our customer services team who will be happy to help resolve any issues you are experiencing.
Our Ninja specialists are available to assist you, please contact customer support at 1- 855-427-5122. Monday - Friday 9 am – 9 pm ET |Saturday 9 am – 6 pm ET
Kind Regards
Ninja Team
Written by a customer while visiting Ninja Kitchen
Customer Rating
5
We love this appliance!
on February 15, 2023
Posted by: Jodyz
from California
Gender:Female
We have owned our Ninja Foodi less than 2 weeks, and have already used it at least half that time. We have grilled and air fried. We love this appliance! So easy to use! The thermometer insures a perfect piece of protein every time! Easy to clean, too. We highly recommend this.
I would recommend this to a friend!
Written by a customer while visiting Ninja Kitchen
Customer Rating
3
On my 3rd IG651…
on February 2, 2023
Posted by: Foodie
from NJ
Gender:Male
Purchased my Foodi 7 months ago. Within 3 months it malfunctioned, getting stuck at the “ Add Food” stage. Under warranty, Ninja sent me a new one. Today, the 2nd unit malfunctioned by gettin stick at the “Shut Lid” stage.
So, my review is mixed. I love the Foodi when works correctly and Ninja support is excellent but I do wish the warranty was longer because I fully expect this next unit to fail at some point soon.
No, I would not recommend this to a friend.
Written by a customer while visiting Ninja Kitchen
Customer Rating
5
Ninja Foodie Grill Number 2
on January 19, 2023
Posted by: Leslie
from Upper Marlboro, Maryland
Gender:Female
I purchased the original Foodie Grill when it first came out and loved it. I decided to get this one because of the griddle. I am keeping them both because they are wonderful appliances. So versatile and the food tastes great! Some people collect stand mixers. Apparently, I collect Ninja Foodie Grills.
I would recommend this to a friend!
Written by a customer while visiting Ninja Kitchen
Customer Rating
3
Griddle function doesn’t work
on January 4, 2023
Posted by: Andrew
from Virginia
Gender:Male
The griddle function will not preheat or heat at all if I skip the preheat function completely. The other functions seem to work but this one blows cold air from the top.
Written by a customer while visiting Ninja Kitchen
Customer Rating
1
Lasted a year and then quit working.
on January 2, 2023
Posted by: Disappointed
from Elkhart
Gender:Male
I bought this last Christmas. It has stopped working correctly. It pre heats but will not change to timer when you add food, the fan never slows down like it did before
No, I would not recommend this to a friend.
Written by a customer while visiting Ninja Kitchen
Customer Rating
4
Great air fryer with one issue
on January 2, 2023
Posted by: Steve
from Fort Smith, Arkansas
Gender:Male
Works really well, great features and easy to clean. The only issue is that the grill surface is slanted so the food always slides to the front towards the grease tray while cooking. Kind of an obvious design flaw.
Written by a customer while visiting Ninja Kitchen