Customer reviews from Ninja Kitchen
Ninja - Foodi Smart XL Pro 7-in-1 Indoor Grill/Griddle Combo - Black
Average customer rating
4.4 out of 5
4.4
(327 Reviews)
Open Ratings Snapshot
Rating breakdown 327 reviews
5 Stars
241
4 Stars
43
3 Stars
8
2 Stars
15
1 Star
20
87%of customers recommend this product. 
(
265 out of 305
)
Best Buy Privacy Policy
Customer Reviews for Ninja - Foodi Smart XL Pro 7-in-1 Indoor Grill/Griddle Combo - Black
Customer Rating
5 out of 5
5
Great product
on November 13, 2021
Posted by: Rick
from Honolulu Hawaii
Gender:Male
Verified Purchase:Yes
Very please and happy with my new Ninja. We use it all the time... I love it.
I would recommend this to a friend!
Written by a customer while visiting Ninja Kitchen
Customer Rating
5 out of 5
5
So convenient
on November 13, 2021
Posted by: Colette61
from South Dakota
Gender:Female
Verified Purchase:Yes
I am so happy with my Ninja Foodi. Cooks food perfectly and cleaning is amazingly easy! Love it
I would recommend this to a friend!
Written by a customer while visiting Ninja Kitchen
Customer Rating
5 out of 5
5
Love the Ninja line !!!!!!
on November 13, 2021
Posted by: Bev72
from Indiana
Gender:Female
Verified Purchase:Yes
I have cooked several meals using the different settings. Everything comes out perfect. I just wish it was larger.
I would recommend this to a friend!
Written by a customer while visiting Ninja Kitchen
Customer Rating
3 out of 5
3
It’s okay
on November 13, 2021
Posted by: Ken@
from Dumas ms
Gender:Male
Verified Purchase:Yes
It’s okay but it’s smoked up set off smoke Alarm didn’t like that not really happy with it
No, I would not recommend this to a friend.
Response from Ninja KitchenBy SharkNinja, November 19, 2021
We regret to hear about your experience. This machine is virtually smoke free. After countless hours of recipe testing, our chefs have paired your favorite foods with a recommended temperature setting that will maximize grill flavors while minimizing smoke. We would like to learn more about this. Please share your contact information and a brief description of the issue with us via helpfulninja@sharkninja.com.
Written by a customer while visiting Ninja Kitchen
Customer Rating
4 out of 5
4
Learning
on November 12, 2021
Posted by: Peg71
from Oklahoma
Gender:Female
Verified Purchase:Yes
We have had this for a couple of weeks. My only complaint is how few recipes came with it. After looking online for a book, I find they are all for other models and warn to “adjust to the model you have”. Obviously, as a new user, I have no idea what that adjustment should be.
I would recommend this to a friend!
Written by a customer while visiting Ninja Kitchen
Customer Rating
5 out of 5
5
on November 12, 2021
Posted by: Clark 6062
from Obetz, Ohio
Gender:Male
Verified Purchase:Yes
I've had it for about a month does a good job on everything I throw at it completely satisfied and happy with it
I would recommend this to a friend!
Written by a customer while visiting Ninja Kitchen
Customer Rating
2 out of 5
2
Diasappointing
on November 11, 2021
Posted by: Terri Pitcher
from Georgia
Gender:Female
I was so excited to get this, as I viewed it as an upgrade from my ORIGINAL Foodi grill. The original grill is wonderful, though it doesn’t have a heated grill plate and the add in griddle is, well, laughable. I was one of those peeps that suggested to Njnja to make a real, full surface griddle, and like and behold, they did it! This my excitement. What I didn’t realize is that in their new design, you can’t bake as much as in the old one due to the different shape of the new one. The old one holds a pie pan. The new one doesn’t. Big disappointment as I used it for baking pies at least once a week. In addition, when cooking food on the grill, it slides off of the grill and into the trough due to the slant of the grill. That doesn’t work. Finally, the old model has a roasting “pot”. Though it’s not advertised as such, you can actually bake right in that pot (ie, baked beans). This alone would not be enough for me to rate it poorly, but the other 2 issues are. I rwturned it after one use. Very disappointed
No, I would not recommend this to a friend.
Response from Ninja KitchenBy SharkNinja, November 19, 2021
We would like to thank you for your review. We are extremely sorry to hear that the system does not meet your initial expectations. We do hope that you will try Ninja® again in the future. If you have any other questions, our product specialists are available at 866-826-6941, Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.
Written by a customer while visiting Ninja Kitchen
Customer Rating
5 out of 5
5
This thing is amazing!!
on November 10, 2021
Posted by: Acuellar
from San Antonio
Gender:Male
[This review was collected as part of a promotion.] I gave this to my mom for her birthday as I am not that good at cooking but she is great. I was pleased to see that her food became 10 times better with this air frier and grill. It is super fast and is really good at leaving food very crispy. I would recommend this product.
I would recommend this to a friend!
Written by a customer while visiting Ninja Kitchen
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