Customer reviews from ATT.com
Refurbished Good - Apple Watch Series 11 (GPS+Cellular) 46mm Aluminum Case with Black Sport Band - M/L - Jet Black - (2025)
Average customer rating
4.4
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
52
4 Stars
1
3 Stars
1
2 Stars
4
1 Star
6
83%of customers recommend this product.
(
39 out of
47)
Customer Reviews for Refurbished Good - Apple Watch Series 11 (GPS+Cellular) 46mm Aluminum Case with Black Sport Band - M/L - Jet Black - (2025)
Posted by: LDRich
from Tacoma, WA
Verified Purchase:Yes
Upgraded from a series 6! Faster and much easier to see the screen! Well worth it!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: SammieJoe
from Clinton Township, Michigan
Verified Purchase:Yes
I personally purchased this watch to watch my carbohydrate intake, knowing that I’m 63 years young, so I don’t overdo my carbs. (They) say that the older you get the slower you burn off your calories. I exercise 5 days a week, for about an hour, particularly my core area. And as a truck mechanic, I wear my watch between my elbow, and my bicep, so incase something happens I can call for assistance. I usually work alone. Unfortunately I had to order an aftermarket Velcro XL wrist strap, just so I can wear it out of the way of it getting damaged, or dirty, and knowing if someone is trying to get ahold of me, because I don’t carry my iPhone on me, when I’m working period.
Written by a customer while visiting ATT.com
Posted by: Bfro
from Youngstown, Ohio
Verified Purchase:Yes
Nothing but problems with this since buying it.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Kevin, May 15, 2026
Hi, thank you for your honest feedback. We are deeply sorry for the technical problems experienced with your watch. We understand that having a new device malfunctioning can be frustrating and can negatively impact your experience.
We would love to offer you assistance and have more information about the technical issues that steamed from the watch.
If you wish you can fill out this form with clear details about why the watch doesn't meet your needs.
https://www.att.com/get-support/ Furthermore
you can also visit Apple Support for tailored recommendations and hands‑on troubleshooting steps that can help turn this experience around for you.
https://support.apple.com/
We appreciate customers like you who provide valuable feedback that never goes unnoticed and helps us continue improving.
We would love to offer you assistance and have more information about the technical issues that steamed from the watch.
If you wish you can fill out this form with clear details about why the watch doesn't meet your needs.
https://www.att.com/get-support/ Furthermore
you can also visit Apple Support for tailored recommendations and hands‑on troubleshooting steps that can help turn this experience around for you.
https://support.apple.com/
We appreciate customers like you who provide valuable feedback that never goes unnoticed and helps us continue improving.
Written by a customer while visiting ATT.com
Posted by: E Melendez
from Florida
Verified Purchase:Yes
I Love my series 11 watch
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Crissy1226
from Miami, Fl
Verified Purchase:Yes
Love this watch. Very accurate for sleep and activity monitoring. It is very fast compared to the previous models.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Kevin, July 22, 2026
We are glad to hear how much you love your new Apple Watch Series 11, Crissy. It is wonderful that you are noticing the faster performance and finding the sleep and activity tracking so accurate compared to older models. Thank you for sharing your experience! If you ever have any issues with this watch or need help with your service, we are ready to assist you. You can contact us via phone at 800‑331‑0500. Or you can DM us on one of our official social media channels for a faster response:
📱 X (Twitter) @ATTHelp, Facebook at AT&T, or Instagram @att
Thank you for being part of AT&T.
📱 X (Twitter) @ATTHelp, Facebook at AT&T, or Instagram @att
Thank you for being part of AT&T.
Written by a customer while visiting ATT.com
Posted by: Danisophi
from Miami
Verified Purchase:Yes
I love my watch it’s exactly what i was looking for i love apple and att services
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Inc24
from Texas
Verified Purchase:Yes
I get a new one every 2 or 3 models, and every upgrade is better than the last. I like the black this year, it looks good, and the way it blends in with the glass is nice.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Brandie Suazo
Verified Purchase:Yes
I love this watch. It’s an updated watch and it’s a perfect fit.
Written by a customer while visiting ATT.com