Customer reviews from ATT.com
Refurbished Good - Apple Watch Series 11 (GPS+Cellular) 46mm Aluminum Case with Black Sport Band - M/L - Jet Black - (2025)
Average customer rating
4.4 out of 5
4.4
(64 Reviews)
Open Ratings Snapshot
Rating breakdown 64 reviews
5 Stars
52
4 Stars
1
3 Stars
1
2 Stars
4
1 Star
6
83%of customers recommend this product. 
(
39 out of 47
)
Best Buy Privacy Policy
Customer Reviews for Refurbished Good - Apple Watch Series 11 (GPS+Cellular) 46mm Aluminum Case with Black Sport Band - M/L - Jet Black - (2025)
Customer Rating
5 out of 5
5
Good Buy
on September 8, 2026
Posted by: Brian DeShazer
Verified Purchase:Yes
Good buy, my daughter loves it
Response from ATT.comBy AT&T CARE - Pablo, September 21, 2026
Hi, Brian! We’re thrilled to hear that your daughter is loving her new Apple Watch Series 11 (46mm). We want her to get the absolute most out of her new wearable!

If you ever need any immediate, one-on-one assistance with your AT&T service or features, please feel free to DM us on our fastest support channels: X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for choosing AT&T!
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Better response
on August 29, 2026
Posted by: Matamoros
from San antonio
Verified Purchase:Yes
The watch is good has a good size and responds well
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Kevin, September 30, 2026
Thank you for the great feedback! We are glad to hear that you are enjoying your new Watch Series 11 and that you are satisfied with its size and responsiveness. We truly appreciate your business! For any future assistance, you can reach us at:

📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att

📞 800‑331‑0500 (or dial 611 from your AT&T phone)
Written by a customer while visiting ATT.com
Customer Rating
2 out of 5
2
Cellular not working
on August 27, 2026
Posted by: j customer
from Salem OHIO
Verified Purchase:Yes
I spent 2 hours on the phone trying to get cellular on my new watch to work. Still nothing
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, August 31, 2026
Thank you for bringing this to our attention. We always want you to have the best experience possible.

To help with the disconnection, try these tips:

✅Toggle Airplane Mode: Swipe up to open Control Center, turn on Airplane Mode for 15 seconds, and then turn it back off to force a reconnection.
✅Update Software: Ensure both your iPhone and Apple Watch are running the latest versions of iOS and watchOS 26.
✅Restart Both Devices: Power off both your iPhone and Apple Watch, then turn them back on. This can clear temporary software glitches.
✅Check Carrier Settings: On your iPhone, go to Settings > General > About. If a carrier settings update is available, a prompt will appear to install it.

If the issues persist, AT&T Support can also help review your network connection:

AT&T Wireless Support:
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
🔗 https://www.att.com/support

Thank you for sharing your review and letting us know about this experience.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Premium watch
on August 25, 2026
Posted by: Brian landau
from Houston,Texas
Verified Purchase:Yes
Premium watch this watch is so useful
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Quick & easy to use
on August 16, 2026
Posted by: Anonymous
Verified Purchase:Yes
Great & fast & easy to use
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Apple Watch 11
on August 6, 2026
Posted by: Anonymous
from Oregon City
Verified Purchase:Yes
I love the watch. It’s comfortable and so lightweight. It’s fast and very intuitive.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Isabella, September 30, 2026
Thank you for taking the time to share your experience with us. We are glad to hear that you love your Apple Watch Series 11 and find it to be fast, intuitive, lightweight, and comfortable to wear.

We appreciate you being part of AT&T!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Nice
on July 28, 2026
Posted by: Laura0
Verified Purchase:Yes
Nice size nice color very happy
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Perfect
on July 21, 2026
Posted by: Anonymous
from Fort Lauderdale
Verified Purchase:Yes
Perfect, I bought it as a gift for my husband and he loves it
I would recommend this to a friend!
Written by a customer while visiting ATT.com
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