Customer reviews from ATT.com
Refurbished Good - Apple Watch Series 11 (GPS+Cellular) 46mm Aluminum Case with Black Sport Band - M/L - Jet Black - (2025)
Average customer rating
4.4
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
52
4 Stars
1
3 Stars
1
2 Stars
4
1 Star
6
83%of customers recommend this product.
(
39 out of
47)
Customer Reviews for Refurbished Good - Apple Watch Series 11 (GPS+Cellular) 46mm Aluminum Case with Black Sport Band - M/L - Jet Black - (2025)
Posted by: DJ Stratton
Verified Purchase:Yes
I went on a series 4 to a series 11, as you might have guessed it works much better. Battery lasts more than 24 hours.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: MrMoose
from Papillion NE
Verified Purchase:Yes
Watch is fine, but the trade in deal is at the mercy of AT&T! They take there sweet old time in deciding if they will give you anything!!
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Andres, July 28, 2026
Hi there, MrMoose.
We apologize for the frustration regarding your trade-in experience for the Apple Watch Series 11 and the lengthy processing times you have encountered. We know how important it is to receive updates on your promotion value quickly, and we want to ensure your trade-in status is clear.
Please send a direct message to our support teams on X (@ATTHelp), Instagram (@att), or Facebook (AT&T). We would be glad to look up your account details, pull up your trade-in status, and discuss available options or updates regarding your promotion credits.
We apologize for the frustration regarding your trade-in experience for the Apple Watch Series 11 and the lengthy processing times you have encountered. We know how important it is to receive updates on your promotion value quickly, and we want to ensure your trade-in status is clear.
Please send a direct message to our support teams on X (@ATTHelp), Instagram (@att), or Facebook (AT&T). We would be glad to look up your account details, pull up your trade-in status, and discuss available options or updates regarding your promotion credits.
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
the purchase process was easy. Love my watch
Written by a customer while visiting ATT.com
Posted by: Josh BC
Verified Purchase:Yes
Nice watch, fast processing, battery life is still abysmal. Apple has the money to invest in better Watch battery technology but drags its feet. My watch should be able to last more than a day on a charge.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Andres, July 24, 2026
Hey there, Josh.
Thank you for sharing your feedback on the Apple Watch Series 11. We are sorry to hear that the battery life did not meet your expectations, and we understand your frustration regarding daily charging routines.
While battery performance depends heavily on usage patterns, you can often improve longevity by adjusting a few system settings. We highly recommend reviewing Apple's official guide at apple.com/batteries/maximizing-performance for helpful tips on optimizing your settings to extend daily battery life. If you continue to experience issues, please contact Apple Support at (800) 275-2273 to run a quick diagnostic on your hardware health.
Thank you for sharing your feedback on the Apple Watch Series 11. We are sorry to hear that the battery life did not meet your expectations, and we understand your frustration regarding daily charging routines.
While battery performance depends heavily on usage patterns, you can often improve longevity by adjusting a few system settings. We highly recommend reviewing Apple's official guide at apple.com/batteries/maximizing-performance for helpful tips on optimizing your settings to extend daily battery life. If you continue to experience issues, please contact Apple Support at (800) 275-2273 to run a quick diagnostic on your hardware health.
Written by a customer while visiting ATT.com
Posted by: mike west
from nj
Verified Purchase:Yes
great watch and features good buy
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Quin Kelley
Verified Purchase:Yes
Perfect watch . I love it
Written by a customer while visiting ATT.com
Posted by: GregSP
from Conway, AR
Verified Purchase:Yes
I haven’t worn a watch on a regular basis in 37 years. It was recommended to me to get an Apple Watch for my sleep and BP. Having used this watch for the last couple of weeks I’m impressed by its performance in terms of speed and accuracy. It monitors my sleep and breathing patterns and recommends when to speak to my doctor on those issues. It has a number of useful apps to test things like heart rate, distance walked and movement goals. If you’re getting older or are concerned about keeping up with your health, it’s a great to do it.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Awesome56
Verified Purchase:Yes
It’s definitely an upgrade from the 5th series super fast
I would recommend this to a friend!
Written by a customer while visiting ATT.com