Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Voice Cable Modem - Black
Average customer rating
4.5 out of 5
4.5
(364 Reviews)
Open Ratings Snapshot
Rating breakdown 364 reviews
5 Stars
283
4 Stars
35
3 Stars
12
2 Stars
7
1 Star
27
77%of customers recommend this product. 
(
51 out of 66
)
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Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Voice Cable Modem - Black
Customer Rating
5 out of 5
5
Netgear Nighthawk Modem Review
on August 31, 2025
Posted by: Anonymous
We had to upgrade our existing Netgear modem to the Nighthawk when we upgraded our Xfinity internet service and all I can say is that now our ethernet and wifi is booming! Keep up the good work, Netgear.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
modem
on August 20, 2025
Posted by: frank
The unit serves its need ,but the signal is not that strong . it is also difficult to set up .
Written by a customer while visiting netgear.com
Customer Rating
3 out of 5
3
Disappointed repeat customer.
on August 19, 2025
Posted by: RB 111
Verified Purchase:Yes
The modem is fine but I did have to have an Xfinity tech out to set it up! My biggest complaint is that using a Netgear modem for 5 yrs. they sent me a routerless modem, SO I had to buy a separate router. Netgear's rcommendation should have been compatible w/ their previous product!
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Works as expected, after some difficulty provisioning the phone line with Comcast
on August 15, 2025
Posted by: Trekkie Dad
Verified Purchase:Yes
This modem completes the replacement of a modem/router combo that I placed in passthrough mode, as its embedded router had failed to connect to a couple devices in my home. After having success with a new Netgear router, I got the modem to complete the upgrade. Except for the phone line, I was able get the modem installed and provisioned by Comcast without assistance. The phone line was another matter. Once I had an online chat established with a Comcast tech, we were able to get the phone line operational after several reboots. Since then, there have been no problems, and the internet is as fast as expected.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Needed new Netgear Modem
on August 8, 2025
Posted by: Cynthia
[This review was collected as part of a promotion.] I was very glad to be able order the NETGEAR Nighthawk Modem. My old modem was 10 years old. The new Modem is so much faster and easier to use. I decided to get rid of the phone land line, so I just use the Modem for my computer, two iPads and two iPhones.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Works great
on August 2, 2025
Posted by: Jeff Minson
[This review was collected as part of a promotion.] Set up was easy and online support was exceptional
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Nighthawk 2.5Gbps Modem CM2050V
on July 30, 2025
Posted by: Bullethead62
Excellent Product. I used Netgear for years and will not go with anything else
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Not in Full Control
on July 29, 2025
Posted by: Anonymous
This router is an upgrade from my previous Netgear. The router performs well but I wasn't aware that Xfinity had control of firmware upgrades. I'm not network or computer expert but I know enough and prefer to be in control and aware of when and what upgrades are happening on my equipment.
Written by a customer while visiting netgear.com
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