Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Voice Cable Modem - Black
Customer Rating
5
Netgear Nighthawk Modem Review
on August 31, 2025
Posted by: Anonymous
We had to upgrade our existing Netgear modem to the Nighthawk when we upgraded our Xfinity internet service and all I can say is that now our ethernet and wifi is booming! Keep up the good work, Netgear.
The modem is fine but I did have to have an Xfinity tech out to set it up! My biggest complaint is that using a Netgear modem for 5 yrs. they sent me a routerless modem, SO I had to buy a separate router. Netgear's rcommendation should have been compatible w/ their previous product!
Works as expected, after some difficulty provisioning the phone line with Comcast
on August 15, 2025
Posted by: Trekkie Dad
Verified Purchase:Yes
This modem completes the replacement of a modem/router combo that I placed in passthrough mode, as its embedded router had failed to connect to a couple devices in my home. After having success with a new Netgear router, I got the modem to complete the upgrade. Except for the phone line, I was able get the modem installed and provisioned by Comcast without assistance. The phone line was another matter. Once I had an online chat established with a Comcast tech, we were able to get the phone line operational after several reboots. Since then, there have been no problems, and the internet is as fast as expected.
[This review was collected as part of a promotion.] I was very glad to be able order the NETGEAR Nighthawk Modem. My old modem was 10 years old. The new Modem is so much faster and easier to use. I decided to get rid of the phone land line, so I just use the Modem for my computer, two iPads and two iPhones.
This router is an upgrade from my previous Netgear. The router performs well but I wasn't aware that Xfinity had control of firmware upgrades. I'm not network or computer expert but I know enough and prefer to be in control and aware of when and what upgrades are happening on my equipment.