Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Voice Cable Modem - Black
Average customer rating
4.5
(364 Reviews)
Rating breakdown 364 reviews
5 Stars
283
4 Stars
35
3 Stars
12
2 Stars
7
1 Star
27
77%of customers recommend this product.
(
51 out of
66)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Voice Cable Modem - Black
Customer Rating
5
Netgear CM2050V Router
on November 19, 2025
Posted by: Bill Strause
[This review was collected as part of a promotion.] Great Router that was easy to setup. Was back up and running in no time
Written by a customer while visiting netgear.com
Customer Rating
4
It works
on November 11, 2025
Posted by: AtlantaShopper
I was notified I needed to upgrade/replace my old Netgear modem and this one was recommended. It was very easy to install and worked right away. BUT I've noticed that my TV freezes and skips more often than before. I don't know if this is a coincidence or Xfinity or the new modem. I hope this one doesn't need replacing soon; it was not cheap!
Written by a customer while visiting netgear.com
Customer Rating
5
Great Modem
on November 9, 2025
Posted by: Judd
Totally terrific. Finally I have the internet speed and use that I have been lacking with the old Comcast modem. Love it.
Written by a customer while visiting netgear.com
Customer Rating
5
Fast very fast
on October 16, 2025
Posted by: Robert Greenwalt
Eazy to set up working great and very fast
Thanks Nighthawk
Thanks Nighthawk
Written by a customer while visiting netgear.com
Posted by: Mr. EdW
Verified Purchase:Yes
I received an email from Netgear informing that I needed to replace my CM2050V with a new CM2050V. Before I replaced my 0ld 2050V with the new 2050V I had sporadic issues. My internet connection was not constant and I needed to unplug my modem and reboot weekly. When I installed the new modem my WiFi coverage would fluctuate within a few minutes and I would have to reboot in order for example to get clear voices on Zoom. My lengthy call to support resulted in a recommendation to contact Xfinity. The plug and play part of installation always worked. However, my internet was in fact steady and the problem was clearly the Netgear modem. There appears to be a need for Xfinity and Netgear to update firmaware etc. I am returning the modem because it clearly does not work and I have installed the Xfinity modem/router.
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com
Customer Rating
4
So far so good
on October 4, 2025
Posted by: Nando
[This review was collected as part of a promotion.] It's tough for me to give a detailed review yet, I've only been using the new modem for about 2 weeks.
To be honest, the speeds I've been seeing in that time have been AMAZING and much better than my previous modem. I am now capable of reaching the higher speeds my plan offers.
My only criticism at the moment is that the lights are a little difficult to decipher if they're on or not, so I did have to wait a little longer to find out the device was powered on and connected completely.
To be honest, the speeds I've been seeing in that time have been AMAZING and much better than my previous modem. I am now capable of reaching the higher speeds my plan offers.
My only criticism at the moment is that the lights are a little difficult to decipher if they're on or not, so I did have to wait a little longer to find out the device was powered on and connected completely.
Written by a customer while visiting netgear.com
Posted by: Shawn E.
Verified Purchase:Yes
Well I never got a chance to use it. Xfinity bricked the modem on the activation process. So I just went with their modem because I could not wait for another modem to be delivered. So make sure you have a good connection and no outages are happening so the modem will not get bricked on the activation process.
Written by a customer while visiting netgear.com
Posted by: Sista
Verified Purchase:Yes
Set up was straight forward and we noticed faster internet on Comcast right away. Had to get a separate router and that is probably part of the speed increase as well. Activatioin on Comcast account was smooth and phone worked right away. We hope the will give us a more stable phone line. The old modem dropped the phone weekly.
I would recommend this to a friend!
Written by a customer while visiting netgear.com