Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Voice Cable Modem - Black
Average customer rating
4.5 out of 5
4.5
(364 Reviews)
Open Ratings Snapshot
Rating breakdown 364 reviews
5 Stars
283
4 Stars
35
3 Stars
12
2 Stars
7
1 Star
27
77%of customers recommend this product. 
(
51 out of 66
)
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Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Voice Cable Modem - Black
Customer Rating
5 out of 5
5
Works great!
on December 13, 2021
Posted by: New User
Documented the data needed, awesome that is provided on the label, plugged it in, worked my ISP, all is working great!
Written by a customer while visiting netgear.com
Customer Rating
1 out of 5
1
Died after 5 months
on December 11, 2021
Posted by: Donald Sheehy
According to Netgear, modem cannot be rebooted or diagnosed remotely rendering it useless.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Performance Exceeded Expectations
on December 6, 2021
Posted by: CyberWing
Upon deep research we purchased NETGEAR Nighthawk 2.5Gbps Internet Speed Cable Modem and with this being the fastest at this time, we have no regrets. Extremely easy to setup. Read our WiFi with no issues. One of our computers internet speed was doubled. After purchase we upgraded our Net cable as well. Thank you for offering a quality item.
Written by a customer while visiting netgear.com
Customer Rating
1 out of 5
1
Did not work
on December 2, 2021
Posted by: Tug bug
I have gigabit xfinity and there was n o way the modem could work. Spent around 12 hours in the phone with netgear and xfinity. Netgear said it was xfinity problem. Eventually I ended up using the xfinity gateway and it worked. I have returned and reordered a the modem to see if it was a defective device but am very disappointed
Written by a customer while visiting netgear.com
Customer Rating
1 out of 5
1
Would not honor warranty
on December 1, 2021
Posted by: PatD
Gender:Male
Length of ownership:6 months
After working okay for a few months, starts dropping connection several times a week, sometimes daily. Replacing with another make modem after only six months. Not worth the money. Unfortunately, I can’t return it for credit as site says it’s not under warranty.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
works well with xfinity
on November 29, 2021
Posted by: Dennis
easy to install and performs well. No glitches with cable signal.Increased speeds significantly
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Best cable modem with voice available!
on November 24, 2021
Posted by: Jim G.
Gender:Male
Length of ownership:1 year or longer
Verified Purchase:Yes
The best cable modem with voice out there!!! Rock solid stable and performs flawlessly!
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Great Modem
on November 24, 2021
Posted by: Speedy24
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
Seamless to setup, gave a teriffic boost in speed.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
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