Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Voice Cable Modem - Black
Average customer rating
4.5
(364 Reviews)
Rating breakdown 364 reviews
5 Stars
283
4 Stars
35
3 Stars
12
2 Stars
7
1 Star
27
77%of customers recommend this product.
(
51 out of
66)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Voice Cable Modem - Black
Customer Rating
5
Great Modem
on November 12, 2022
Posted by: Nick Z
[This review was collected as part of a promotion.] Easy setup, great performance, getting awesome speeds to all of my devices
Written by a customer while visiting netgear.com
Customer Rating
5
Easy setup
on November 4, 2022
Posted by: Andy
[This review was collected as part of a promotion.] This model of the nighthawk set up quickly. You just need to make sure you get a hold of COMCAST to register your product. Registering can be quick and easy if you use the Comcast net Xfinity app on your cell phone. You can log into your account and register your serial number.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear Nighthawk CM2050V is perfect
on October 29, 2022
Posted by: Dale Ritchie
Easy setup. Great speed. Great support when I called about a speed problem from my internet provider.
Written by a customer while visiting netgear.com
Customer Rating
5
Fantastic Internet Connection
on October 24, 2022
Posted by: Jacqueline Epes
This was the easiest modem I have ever connected. I connected it with my Eero mesh and my internet speed is fantastic. I highly recommend this modem.
Written by a customer while visiting netgear.com
Customer Rating
5
Works Great
on October 20, 2022
Posted by: BroadRun
[This review was collected as part of a promotion.] I now have Netgear Xfinity modem, separate Netgear router and a Netgear extender. They replaced Xfinity rental modem/router. No amount of telephone contact could get the Xfinity equiplent to work. Several hours of SMS chat with Xfinity got the Netgear modem working. The router and extender setup with the Nighthawk app was seamless. Speed tests show a dramatic improvement between Xfinity rental equipment and Netgear. I've been paying for 600 mbs for years and never got more than 250 mbs download. With Netgear the measure of download is 700 mbs on the Nighthawk app speed test and 260 on OpenSignal app? I use Opensignal app for speed tests. With Xfinity modem/rounter many apps and devices stopped working. Everything now works. I have the 200 page router PDF user manual on my iPad. I shall go through it to see what I can do with the router. The network disk drive looks interesting. I need to know more about Netgear Armour before I try it. I will look for the documentation. I have Apple iPhones, Ipad, Apple TV, Windows 7 and 10 computers, Android cell phone, Samsung Android A7 tablet and a Sonicdust HDHomerun ATSC 3.0 OTA TV tuner on my home network. All are now working. I could not say this for the Xfinity modem/router.
Written by a customer while visiting netgear.com
Customer Rating
3
Two Defective Units in a row
on October 3, 2022
Posted by: JediPy
Two defective units in a row, claimed to be supported by my cable provider but they could never get it activate. If you want a home phone, you're better off doing voice through a VOIP provider and doing internet only if you're in the Optimum service area.
Netgear first claimed they supported this modem for any cable provider and later backpedaled when they couldn't get it to work saying it's only certified for Xfinity. Optimum claims it's officially supported but couldn't get it to work both times claiming the modem was defective.
Written by a customer while visiting netgear.com
Customer Rating
4
Easy setup
on September 30, 2022
Posted by: Mackboy
Setup process was easy with my carrier. I had a separate phone and cable modem, now it's one modem for both. Significant speed upgrade capturing more of the speed from my provider.
Written by a customer while visiting netgear.com
Customer Rating
5
Whole new replacement VIFI system installed
on September 17, 2022
Posted by: kdowney300
once the kinks were worked out by the Xfinity people and Netgear's support everything works great.
Written by a customer while visiting netgear.com