Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Voice Cable Modem - Black
Average customer rating
4.5
(364 Reviews)
Rating breakdown 364 reviews
5 Stars
283
4 Stars
35
3 Stars
12
2 Stars
7
1 Star
27
77%of customers recommend this product.
(
51 out of
66)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Voice Cable Modem - Black
Posted by: CT_River_Flyer
Verified Purchase:Yes
The Netgear CM3000 modem solved a problem I had streaming 24 bit / 96 kHz hi res audio files where music would stop after a track or two and not advance to the next track. This problem was with the Netgear CM1200 which I bought in 2024. Not a bad router, Internet speed was decent, ~950 mpbs on my Xfinity 1100 speed plan and I could stream video files fine. But high res audio is different b/c the files are not cached. I figured the CM1200 was contributing to a data latency issue and packets were getting jumbled. The CM3000 was Xfinity recommended (which means they’ll push firmware updates to it) so I bought it. It has a little smaller form factor than the CM1200 which is nice. Setup using the Xfinity phone app was a breeze. Solved my high res audio file latency issue immediately. I’m a happy camper.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: lilme001
Verified Purchase:Yes
The Nighthawk works just fine; however, you have to contact the phone manufacturer to ensure all the options for your phone are activated.
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Modem Choice
on March 20, 2026
Posted by: RayinMA
This meets my needs as a retired person who uses computers and internet technology to meet me every day for tracking finances, downloading medical testing results, spreadsheets, and graphs.
Written by a customer while visiting netgear.com
Customer Rating
5
Great product
on March 15, 2026
Posted by: Scot Alexander
[This review was collected as part of a promotion.] The modem works great but the installation directions need to include steps to make it work with xfinity.
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome
on March 5, 2026
Posted by: Anonymous
I wish I’d done this a long time ago. I replaced my Xfinity router and modem with Netgear Nighthawk devices and it’s literally 4 times faster. Amazing!
Written by a customer while visiting netgear.com
Posted by: Chris Siliezar
Verified Purchase:Yes
Upgraded to the Nighthawk CM3000 with Xfinity and the difference was immediate. Setup was quick, activation was easy, and I’m consistently seeing near-gigabit download speeds with noticeably improved upload performance. The connection has been rock solid and pairs perfectly with my mesh Wi-Fi system. Great performance and worth the upgrade.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: CJ 4
Verified Purchase:Yes
Extremely powerful. Easy to setup, except the additional task of calling Cox to allow it to be recognized, since their online verification of the modem didn’t work. But that’s not Netgear’s fault. Overall I’m getting impressive speeds over 2Gbps to my wired desktop, & over 1Gbps to my phones & iPads.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5
Quality Product
on February 2, 2026
Posted by: Samuel Pettit
[This review was collected as part of a promotion.] we are very happy with our purchase of our Netgear Night hawk (CM2050V)
Written by a customer while visiting netgear.com