Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Voice Cable Modem - Black
Average customer rating
4.5
(364 Reviews)
Rating breakdown 364 reviews
5 Stars
283
4 Stars
35
3 Stars
12
2 Stars
7
1 Star
27
77%of customers recommend this product.
(
51 out of
66)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Voice Cable Modem - Black
Customer Rating
5
Nighthawk Modem
on October 28, 2023
Posted by: DRock
Compatible with Xfinity voice and set up in less than ten minutes. Piece of cake.
Written by a customer while visiting netgear.com
Customer Rating
1
Garbage Died in 2 months
on October 18, 2023
Posted by: db3058
It dropped the speed from 934 Mbps to 212 Mbps in 2 months. Comcast measured 1500 Mbps in to modem. Had to replace under warranty. Unreliable
Response from netgear.comBy NETGEAR Team, October 18, 2023
Hi db3058,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. When experiencing a connectivity issue, we recommend checking out this troubleshooting resource: https://kb.netgear.com/27322/I-m-experiencing-connectivity-issues-with-my-NETGEAR-cable-modem-or-modem-router-how-can-I-troubleshoot-it?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. When experiencing a connectivity issue, we recommend checking out this troubleshooting resource: https://kb.netgear.com/27322/I-m-experiencing-connectivity-issues-with-my-NETGEAR-cable-modem-or-modem-router-how-can-I-troubleshoot-it?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
High Speed heck yea!
on October 17, 2023
Posted by: Steve Tong
Easy to install. Works with Xfinity high speed. Recommend!
Written by a customer while visiting netgear.com
Customer Rating
5
NETGEAR Nighthawk Review
on October 16, 2023
Posted by: Anonymous
Very pleased with this product. Easy to set up and I’m happy with the quality of the product.
Written by a customer while visiting netgear.com
Posted by: BillW
Verified Purchase:Yes
The product arrived as advertised and was easy enough to install however the speed that I was getting with my old modem is identical to the speed I am getting with this modem even after Comcast increased my speed to 1.2gig. I am only getting max 800mb from this modem.
No, I would not recommend this to a friend.
Response from netgear.comBy Consumer Affairs, October 2, 2023
Hi BillW,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Posted by: agent-mike
Verified Purchase:Yes
The modem is exactly what we needed to give us the speeds we pay for. We have it connected to the Orbi 960 system and it works beautifully. We don’t subscribe to the voice services, but it’s nice to know we have that capability with this modem if we decide to get the voice service in the future.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent internet speed delivered by the CM2050V
on September 20, 2023
Posted by: Mike K
Nighthawk works very well delivered the speed I was expecting, easy to configure easy to setup works like charm!
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear Nighthawk
on September 20, 2023
Posted by: Irina DS
[This review was collected as part of a promotion.] If I would only know earlier how GOOD this modem works, I would buy it right away!!!! The BEST!!!!
Written by a customer while visiting netgear.com