Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Voice Cable Modem - Black
Average customer rating
4.5 out of 5
4.5
(364 Reviews)
Open Ratings Snapshot
Rating breakdown 364 reviews
5 Stars
283
4 Stars
35
3 Stars
12
2 Stars
7
1 Star
27
77%of customers recommend this product. 
(
51 out of 66
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Voice Cable Modem - Black
Customer Rating
1 out of 5
1
Power issues
on May 30, 2026
Posted by: Austin Radford
I got the device from as a certified refurbished and the power wouldn't stay on consistently.
Written by a customer while visiting netgear.com
Customer Rating
1 out of 5
1
Power issues
on May 30, 2026
Posted by: Austin Radford
I got the device from as a certified refurbished and the power wouldn't stay on consistently.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Seamless Set up Just time with Comcast.
on May 28, 2026
Posted by: David OR
Verified Purchase:Yes
connected seamlessly. Only challenge on the Comcast side for connecting. Took comcast about 45 minutes to complete things on their side.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
1 out of 5
1
Think about it before you upgrade. I do not recommend it.
on May 23, 2026
Posted by: JmyronH
Verified Purchase:Yes
I still have not managed to get connected and working. And calling the whole number is worthless.
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Need for speed.
on May 19, 2026
Posted by: JerryP
It was easy to install, after you delete the old modem from your provider.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
CM3000 Cable Modem
on May 17, 2026
Posted by: Qpro
Verified Purchase:Yes
Excellent Speed and reliability on this top of class modem.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
So far so good
on May 10, 2026
Posted by: aseuberth
Verified Purchase:Yes
Once I scanned bar code into Xfinity I was good to go.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
NEW
on May 4, 2026
Posted by: Kahn
Verified Purchase:Yes
just had it for 2 weeks and so far it is excellent but only time will tell...
I would recommend this to a friend!
Written by a customer while visiting netgear.com
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