Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Voice Cable Modem - Black
Average customer rating
4.5
(364 Reviews)
Rating breakdown 364 reviews
5 Stars
283
4 Stars
35
3 Stars
12
2 Stars
7
1 Star
27
77%of customers recommend this product.
(
51 out of
66)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Voice Cable Modem - Black
Customer Rating
5
The best so far
on March 29, 2024
Posted by: Paul Simonton
As advertised, a bit of work to get it set up with Xfinity, but after a few weeks, it works great and has solved all my connectivity issues.
Written by a customer while visiting netgear.com
Customer Rating
5
Works perfect with Xfinity
on March 19, 2024
Posted by: L. Niederhauser
I bought this to connect to Xfinity and my Nighthawk Mesh. All plug and play, no issues.
Written by a customer while visiting netgear.com
Customer Rating
5
Ease of integration
on March 15, 2024
Posted by: KG
Very happy I selected this product due to how it seamlessly works with my Xfinity account, allowing me to save on the monthly cost of renting their modem
Written by a customer while visiting netgear.com
Customer Rating
1
Does not work with XFINITY
on March 11, 2024
Posted by: Mike V
This modem does not work as advertised. There is an existing issue with this modem when connected on the XFINITY network and it gets provisioned for no more than 500M download speeds.
Written by a customer while visiting netgear.com
Customer Rating
5
Best yet for xfinity
on March 11, 2024
Posted by: Tommy
Much better than expected for giving me all the MPS I am paying for. I tried other modems but found that thy could not deliver what was advertised. Most were giving me 500 MPS and i am paying for 800 MPS. This one is giving me 975 MPS when tested from Xfinity tech. and two other testing sites. Best buy made for a modem.
Written by a customer while visiting netgear.com
Customer Rating
1
Product not good!
on March 6, 2024
Posted by: chuck
COSTLY,DOSENT WORK PROPERLY,VERY INTERMITTENT CONNECTION, I HAVE A 1.2-1.5 GIG PLAN THROUGH XFINITY AND THIS PIECE COULD ONLY GIVE ME WHAT MY ARRIS MODEM WAS GIVING ME 600-800 MB.TOTALLY WORTHLESS!
Response from netgear.comBy netgear, netgear, March 6, 2024
Hi chuck,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your CM2050V with intermittent connection. We recommend checking out these troubleshooting resources: https://kb.netgear.com/27322/I-m-experiencing-connectivity-issues-with-my-NETGEAR-cable-modem-or-modem-router-how-can-I-troubleshoot-it?language=en_US, and also: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your CM2050V with intermittent connection. We recommend checking out these troubleshooting resources: https://kb.netgear.com/27322/I-m-experiencing-connectivity-issues-with-my-NETGEAR-cable-modem-or-modem-router-how-can-I-troubleshoot-it?language=en_US, and also: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Powerful and fast!
on March 4, 2024
Posted by: Anonymous
Exactly what I was looking for to maximize the speeds my service is capable of producing. Very happy with purchase!
Written by a customer while visiting netgear.com
Customer Rating
5
Great Cable Modem!
on February 29, 2024
Posted by: kprknz
This modem is easy to connect, and it gets the job done. My home network improved.
Written by a customer while visiting netgear.com