Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Voice Cable Modem - Black
Average customer rating
4.5
(364 Reviews)
Rating breakdown 364 reviews
5 Stars
283
4 Stars
35
3 Stars
12
2 Stars
7
1 Star
27
77%of customers recommend this product.
(
51 out of
66)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Voice Cable Modem - Black
Posted by: PatAI
Verified Purchase:Yes
Finally I get amazing speeds
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5
Perfect unit for Xfinity Gig Speed and Voice
on July 18, 2024
Posted by: Phil
[This review was collected as part of a promotion.] Bought this instead of having to pay for eternity the Xfinity cable internet and voice modem. Installation was a little tricky with xfinity support but once everything was registered, this CM2050V was providing gigabit internet speeds and voice perfectly. This was paired with a Netgear R7000 router that simply needed to be factory reset in order to properly synchronize to the CM2050V to get the gigabit speed that this cable modem was provisioned for. Now no more lag and latency issues while online with this awesome unit.
Written by a customer while visiting netgear.com
Customer Rating
1
No Longer Compatible with the Enhanced Tier on Xfinity
on July 5, 2024
Posted by: TrayE
Bought this for future proofing as it was originially on the list of supported modems for the enhanced speed markets. Read numerous reviews and verified before buying that once the enhanced speed tier got to my area, I would be able to have faster upload speeds.
It has since been removed, due to firmware issues, and there appears to be no movement in correcting the issue. Netgear should offer trade in/upgrade offers for those of us who purchased with this specific use case in mind so we can have the functionality we thought we were getting when we purchased.
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com
Customer Rating
1
Recommend this modem
on June 26, 2024
Posted by: Janice Ngau
Modem provides fast internet and is easy to install
Written by a customer while visiting netgear.com
Customer Rating
2
Great modem
on June 26, 2024
Posted by: Janice M. Ngau
This modem significantly increased internet speed and was easy to install. I use it in an area that has slower internet speed and this made all the difference.
Written by a customer while visiting netgear.com
Customer Rating
5
CM2050V and Xfinity
on June 24, 2024
Posted by: David Lehto
Really happy with my MTA. I am testing very fast on mid split system Speedtest by Ookla
Server: CenturyLink - Portland, OR (id: 10162)
ISP: Comcast Cable
Idle Latency: 10.63 ms (jitter: 0.91ms, low: 10.16ms, high: 11.45ms)
ISP: Comcast Cable
Idle Latency: 10.63 ms (jitter: 0.91ms, low: 10.16ms, high: 11.45ms)
Download: 899.72 Mbps (data used: 1.1 GB)
54.67 ms (jitter: 15.46ms, low: 8.98ms, high: 349.91ms)
54.67 ms (jitter: 15.46ms, low: 8.98ms, high: 349.91ms)
Upload: 93.97 Mbps (data used: 90.5 MB)
16.23 ms (jitter: 9.61ms, low: 11.68ms, high: 251.54ms)
Packet Loss: Not available.
Result URL: https://www.speedtest.net/result/c/fa7abb5a-a807-498a-b593-3232c5ca7195
16.23 ms (jitter: 9.61ms, low: 11.68ms, high: 251.54ms)
Packet Loss: Not available.
Result URL: https://www.speedtest.net/result/c/fa7abb5a-a807-498a-b593-3232c5ca7195
Written by a customer while visiting netgear.com
Customer Rating
3
we may have a problem
on June 12, 2024
Posted by: Danny P Kuskowski
[This review was collected as part of a promotion.] we are working through a problem with Xfinity I don't know if it is a Nighthawk issue or a Xfinity issue
Response from netgear.comBy netgear, netgear, June 12, 2024
Hi Danny,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your CM2050V. We recommend checking out this troubleshooting resource for your device: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your CM2050V. We recommend checking out this troubleshooting resource for your device: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
1
Currently not fully supported by Comcast
on May 30, 2024
Posted by: miked2
In late 2023 Xfinity/Comcast rolled back problematic firmware providing the old firmware that does not support Comcasts Mid-Split higher speeds, especially uploads greater than 20MB. It has been months and Netgear has no further information on the promised firmware fix. This devise is not recommended, although if you need phone support you may have few other choices.
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com