Customer reviews from frigidaire.com
Frigidaire - 5,000 BTU Window Air Conditioner for Small Rooms, Dial Controls, Quiet Efficient Cooling, Easy Installation - White
Average customer rating
4.5
(782 Reviews)
Rating breakdown 782 reviews
5 Stars
532
4 Stars
173
3 Stars
38
2 Stars
21
1 Star
18
71%of customers recommend this product.
(
5 out of
7)
Customer Reviews for Frigidaire - 5,000 BTU Window Air Conditioner for Small Rooms, Dial Controls, Quiet Efficient Cooling, Easy Installation - White
Customer Rating
1
Bad AC
on August 8, 2019
Posted by: Wil23
I bought this AC and I had to returned it. It was blowing hot air
Response from frigidaire.comBy Online Outreach Specialist, August 12, 2019
Hey, Wil23! Thank you for taking the time to provide us with your valuable feedback. We're sorry to hear that your experience has not been positive.
While we expect that our products will meet and even exceed our consumer expectations, the events that you encountered is not typical of the products that we produce day in and day out. Rest assured, we make every effort to manufacture quality products, and your concerns have not gone unnoticed.
We understand that you had to return the unit for not blowing cold air. We will be sure to notate your account of this experience for future production models.
Although we were unable to resolve your concerns, we do hope that you will reconsider our brand in the future. Kindly, Courtney
While we expect that our products will meet and even exceed our consumer expectations, the events that you encountered is not typical of the products that we produce day in and day out. Rest assured, we make every effort to manufacture quality products, and your concerns have not gone unnoticed.
We understand that you had to return the unit for not blowing cold air. We will be sure to notate your account of this experience for future production models.
Although we were unable to resolve your concerns, we do hope that you will reconsider our brand in the future. Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
Worst unit ive ever owned
on August 7, 2019
Posted by: Chrissy 84
[This review was collected as part of a promotion.] I bought this unit about a month ago and now it don't blow cold air.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , August 12, 2019
Hi, Chrissy 84! We apologize for your experience with your air conditioner, and thank you for bringing your concerns to our attention. If the air from your air conditioner does not feel cool to your liking, you want to ensure that the filter is cleaned. You also want to ensure that the front of air conditioner is not blocked by drapes, blinds, furniture, etc. As this can restrict air distribution.
If this does not resolve you matter, feel free to reach out to us at 1-800-374-4432 Monday-Friday, 8:30am-8pm EST at your convenience.
Kindly,
Ciara
If this does not resolve you matter, feel free to reach out to us at 1-800-374-4432 Monday-Friday, 8:30am-8pm EST at your convenience.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quite Air Conditioner
on August 7, 2019
Posted by: Rene13
[This review was collected as part of a promotion.] I bought this air conditioner about a month ago and it is definitely a life saver. It cools my room off in less than 20 minutes and it is soo quiet you wouldn’t even know it’s on. It is energy efficient and I love the features like auto, fan speed, fan only and the different temperatures for setting. This is one of the nicest Model I’ve ever bought.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Horrible
on August 6, 2019
Posted by: Azaria
[This review was collected as part of a promotion.] The AC worked for a couple of days and no longer cools the room.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, August 7, 2019
Hello Azaria. Thank you for taking the time to reach out to us regarding your concerns. I can certainly understand that you would like this matter resolved quickly. Please be on the lookout for an email correspondence from our team regarding a resolution. We do apologize for any inconvenience you have incurred with these concerns. If needed, our team may be reached by calling 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST) Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
4
Performed very well
on August 3, 2019
Posted by: rdewald
[This review was collected as part of a promotion.] We bought a new air conditioner for my son's room. Works much better than the old one we had before. I'd buy another to replace the next one.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Tiny Giant
on July 27, 2019
Posted by: Natalie number one
[This review was collected as part of a promotion.] This air conditioner is just right for our small room. It cools the small bedroom wonderfully in 90 degree temp in Florida. It cools on low speed and makes so little noise. I would recommend this tiny giant.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features!
on July 24, 2019
Posted by: nancy569
[This review was collected as part of a promotion.] So far I've been very satisfied with both air conditioners, which I bought earlier this summer. They've been doing a great job of cooling down the air in both room of my apartment. It was especially helpful during the recent heat wave in NYC. Thank you!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Powerful cooling
on July 24, 2019
Posted by: Ray2019
from Alabama
[This review was collected as part of a promotion.] We bought this for tent camping in the south alabama heat. It was everything we needed and more!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com