Customer reviews from frigidaire.com
Frigidaire - 5,000 BTU Window Air Conditioner for Small Rooms, Dial Controls, Quiet Efficient Cooling, Easy Installation - White
Average customer rating
4.5
(782 Reviews)
Rating breakdown 782 reviews
5 Stars
532
4 Stars
173
3 Stars
38
2 Stars
21
1 Star
18
71%of customers recommend this product.
(
5 out of
7)
Customer Reviews for Frigidaire - 5,000 BTU Window Air Conditioner for Small Rooms, Dial Controls, Quiet Efficient Cooling, Easy Installation - White
Customer Rating
4
Low price, good quality
on October 29, 2019
Posted by: Griseen
[This review was collected as part of a promotion.] Bought to supplement old central air. Blows cold, not too loud. Would recommend.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great love the size
on October 29, 2019
Posted by: Vette213
[This review was collected as part of a promotion.] Was bought because we were in need of a small ac unit to fit out tear drop trailer
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great love the size
on October 29, 2019
Posted by: Vette213
[This review was collected as part of a promotion.] Was bought because we were in need of a small ac unit to fit out tear drop trailer
Written by a customer while visiting frigidaire.com
Customer Rating
5
College apartment bedroom window
on October 29, 2019
Posted by: JandZ
[This review was collected as part of a promotion.] HI, bought for a college apartment bedroom, installed later in summer, seems good so far. needs a plug near by, should not use on extension cord. Simple to install but need to follow directions; may need a piece of wood to support part of the window. If you want to store in in the box over the window, do not open the box the way they say to! So far happy but it wasn't too hot .
Written by a customer while visiting frigidaire.com
Customer Rating
5
does a great job
on October 29, 2019
Posted by: bigR48813
[This review was collected as part of a promotion.] I bought it for our bedroo and its the perfect size
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very cool!
on October 29, 2019
Posted by: Hail to the Beast
[This review was collected as part of a promotion.] Does a great job in our old house which can get very warm upstairs in the summer!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Blows Hot Air
on October 9, 2019
Posted by: mrbonner
Worked for a couple months now just blows hot air. Now have to get another unit
Response from frigidaire.comBy Briana, Online Outreach Specialist, October 11, 2019
Hello, Mrbonner! Thank you for your review. We sincerely apologize for your experience with your appliance. If you are experiencing cooling issues, please check the following conditions: clean air filter, if dirty, set air conditioner to a lower temperature, re position air louvers for a more efficient air flow, make sure the appliance is not blocked by drapes, blinds, furniture etc., and close all doors, windows and other cool air escapes. Should you need further assistance, please contact us directly at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
3
Water Sound
on August 13, 2019
Posted by: squw
This unit has worked well all summer, but two days ago I began hearing a water sound when the unit initially turns on, and that sound continues for as long as the unit is on.
I figured that the unit may not be draining properly, and checked the angle in the window, which is good, went outside to check the drain and couldn't find any place for the water to drain. I thought it might be plugged, but now I wonder if the water drain is even a standard feature on this model.
Please help.
Response from frigidaire.comBy Derrick , Online Outreach Specialist, August 19, 2019
Hello, squw.
Thank you for taking a moment to reach out about your recent experience.
The drain hole is located on the right side of your unit. If your unit is not draining properly, I recommend revisiting your model’s installation instructions.
Typically, any condensation or moisture will be recirculated as cool air from your unit. During high humid days, your air conditioner may produce more moisture than normal.
Should the above suggestion proves ineffective, please contact us. Our Customer Care Team can be reached by dialing 800-374-4432 and available Monday through Friday from 8:30am-8pm EST.
Regards-Derrick
Thank you for taking a moment to reach out about your recent experience.
The drain hole is located on the right side of your unit. If your unit is not draining properly, I recommend revisiting your model’s installation instructions.
Typically, any condensation or moisture will be recirculated as cool air from your unit. During high humid days, your air conditioner may produce more moisture than normal.
Should the above suggestion proves ineffective, please contact us. Our Customer Care Team can be reached by dialing 800-374-4432 and available Monday through Friday from 8:30am-8pm EST.
Regards-Derrick
Written by a customer while visiting frigidaire.com