Customer reviews from frigidaire.com
Frigidaire - 5,000 BTU Window Air Conditioner for Small Rooms, Dial Controls, Quiet Efficient Cooling, Easy Installation - White
Average customer rating
4.5
(782 Reviews)
Rating breakdown 782 reviews
5 Stars
532
4 Stars
173
3 Stars
38
2 Stars
21
1 Star
18
71%of customers recommend this product.
(
5 out of
7)
Customer Reviews for Frigidaire - 5,000 BTU Window Air Conditioner for Small Rooms, Dial Controls, Quiet Efficient Cooling, Easy Installation - White
Customer Rating
5
Good air conditioner
on August 4, 2025
Posted by: Steve19803233
[This review was collected as part of a promotion.] This air conditioner, cools the room off very quickly and is very quiet
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 6, 2025
Thanks for sharing your feedback! We're so glad to hear that the air conditioner is doing such a great job cooling your room quickly and quietly. It’s always nice to find an AC that not only performs well but also runs quietly—especially on those hot days!
If you ever need anything else or have more feedback to share, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you ever need anything else or have more feedback to share, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 1, 2025
Posted by: Maqrgs
[This review was collected as part of a promotion.] Unit cools the room nicely. Simple controls. Quiet.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 4, 2025
Hi there. Thank you for the great feedback! We’re happy to hear your unit is keeping the room cool and comfortable. Simple controls and quiet performance are exactly what we aim for—thanks for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Very good AC, does the job!
on July 30, 2025
Posted by: Tina M 2025
[This review was collected as part of a promotion.] The AC is compact and works well! I've had no issues with it and have been using it to heat my medium-sized bedroom in 95+ degree heat all summer. Only downside is that it's not the most energy efficient, but for the price it's hard to beat it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 29, 2025
Posted by: Tom and Chieko
[This review was collected as part of a promotion.] We like cooking power for our small living room. We also like to use only fan to cool down.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great little unit!
on July 29, 2025
Posted by: Arm52
[This review was collected as part of a promotion.] This is our second one. The first one from some 10 years ago now, is still going strong! Florida is hot so this new one is helping in a back bedroom. No lights to disturb sleeping. Easy to control. Pretty quiet on low. Multiple ways to direct air. The fan mode helps in the cooler months.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 31, 2025
Thank you for your continued trust in Frigidaire over the years, Arm52! We’re thrilled to hear that your first unit has lasted you a decade and that your new one is helping keep your back bedroom comfortable, especially in Florida’s heat.
It’s great to know you appreciate the quiet operation, easy controls, and versatile air direction options, including the fan mode for cooler months.
If you ever need assistance or have any questions, please don’t hesitate to reach out via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re here to help!
Thank you, and have a great rest of your day! - Maico
It’s great to know you appreciate the quiet operation, easy controls, and versatile air direction options, including the fan mode for cooler months.
If you ever need assistance or have any questions, please don’t hesitate to reach out via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re here to help!
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
My Little AC
on July 29, 2025
Posted by: Meisje44
[This review was collected as part of a promotion.] My little AC has been a blessing during this brutal warm weather this summer. it’s perfect for my primary bedroom. It easily cools the room down to a comfortable temperature making sleeping a pleasure.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 30, 2025
We're so glad to hear your AC is keeping you cool and comfortable this summer! Thank you for sharing your experience. If you ever need assistance or have questions, feel free to connect with us via Live Chat at Frigidaire.com, or call us at 1-800-374-4432, Monday–Friday, 8:30 AM to 8:00 PM EST. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works Great!
on July 27, 2025
Posted by: Hey Cool Friend
[This review was collected as part of a promotion.] The 5,000 BTU Window-Mounted Room Air Conditioner works really well. I was deciding between this (the manual) version and the digital version. I chose the manual version because it was a few dollars cheaper and I think it works fine. It keeps my living room/kitchen cool. In 90-100 degree weather the low cool mode keeps the room at 72-77. When the weather is 80-90 it keeps it much cooler. If it continues to cool I will get another next summer for my bedroom.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 29, 2025
Thank you for sharing your experience with the 5,000 BTU Window-Mounted Air Conditioner. Hey, Cool Friend! We're glad to hear it’s keeping your living space comfortable, even in the heat. It’s great to know the manual model is working well for you, and we’d be happy to help when you decide to get another for your bedroom next summer. Stay cool, and feel free to reach out anytime!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Little AC Cools Big
on July 22, 2025
Posted by: Chibearjoe
[This review was collected as part of a promotion.] Lifted easily into smaller than average windows and us cooling very well during this very hotvsummer.
Written by a customer while visiting frigidaire.com