Customer reviews from frigidaire.com
Frigidaire - 5,000 BTU Window Air Conditioner for Small Rooms, Dial Controls, Quiet Efficient Cooling, Easy Installation - White
Average customer rating
4.5 out of 5
4.5
(782 Reviews)
Open Ratings Snapshot
Rating breakdown 782 reviews
5 Stars
532
4 Stars
173
3 Stars
38
2 Stars
21
1 Star
18
71%of customers recommend this product. 
(
5 out of 7
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 5,000 BTU Window Air Conditioner for Small Rooms, Dial Controls, Quiet Efficient Cooling, Easy Installation - White
Customer Rating
5 out of 5
5
Easy to install, works well
on August 14, 2025
Posted by: Frugalmomof6
[This review was collected as part of a promotion.] We had an open loft area that needed some help cooling. We put the window air conditioner in it and it has stayed at a comfortable temperature
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Frigidaire
on August 12, 2025
Posted by: JenanBoo
[This review was collected as part of a promotion.] I am happy with it. Has been doing a good job and was easy to put in the window
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 14, 2025
Thank you for sharing your experience! We’re glad to hear your air conditioner is doing a great job and that the installation process was smooth and easy. If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Window air conditioner
on August 11, 2025
Posted by: Papa77
[This review was collected as part of a promotion.] A/C cools 160 sq . ft. Room fast and adequately.
Response from frigidaire.comBy Christian, Online Outreach Specialist, August 11, 2025
Thank you for your feedback! We’re happy to hear your A/C cools your 160 sq. ft. room quickly and effectively.

If you ever need any assistance or have questions, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

Best Regards

-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Fast and excellent service.
on August 10, 2025
Posted by: popilindo
[This review was collected as part of a promotion.] The air-conditioning unit is very much as advertised; it cools nicely, quietly, and at a very reasonable price.
Response from frigidaire.comBy Christian, Online Outreach Specialist, August 11, 2025
Thank you for your feedback! We’re glad to hear your air-conditioning unit is performing just as advertised—cool, quiet, and affordable. We appreciate you choosing our product.

If you ever need any assistance or have questions, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

Best Regards

-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
little unit.
on August 10, 2025
Posted by: Brendan Lavin
[This review was collected as part of a promotion.] Makes over ionized and over heated area 20 feet by 20 feet with ceiling fan very comfortible.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 12, 2025
Thank you for sharing your feedback. We’re glad to hear it makes the over-ionized and overheated 20-by-20-foot area with a ceiling fan very comfortable. For further assistance, please contact us via live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Excellent bedroom air conditioner
on August 7, 2025
Posted by: CK38
[This review was collected as part of a promotion.] Our bedroom faces the west so in the afternoon and evening temps get up to 100 and our bedroom would get hot. Our AC couldn’t keep up so we bought this unit for just our room. It works perfectly and now we sleep great
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on August 6, 2025
Posted by: dmarion
[This review was collected as part of a promotion.] Workin Great
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 7, 2025
Glad to hear your window-mounted AC is working great! If you ever need tips on cleaning the filter or using energy-saving settings, feel free to reach out.

For help anytime, visit Frigidaire.com for live chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Cool A/C
on August 6, 2025
Posted by: Clarke3
[This review was collected as part of a promotion.] Very happy with this purchase. I bought it for my tool room and it works great.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 7, 2025
Thank you for your feedback! We’re so glad to hear that your new Frigidaire air conditioner is working great in your tool room. It’s fantastic to know it’s helping keep the space comfortable, especially when you need it most.

If you ever need assistance or have more feedback to share, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
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