Customer reviews from frigidaire.com
Frigidaire - 5,000 BTU Window Air Conditioner for Small Rooms, Dial Controls, Quiet Efficient Cooling, Easy Installation - White
Average customer rating
4.5 out of 5
4.5
(782 Reviews)
Open Ratings Snapshot
Rating breakdown 782 reviews
5 Stars
532
4 Stars
173
3 Stars
38
2 Stars
21
1 Star
18
71%of customers recommend this product. 
(
5 out of 7
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 5,000 BTU Window Air Conditioner for Small Rooms, Dial Controls, Quiet Efficient Cooling, Easy Installation - White
Customer Rating
5 out of 5
5
works great!
on August 15, 2020
Posted by: AnneS
Easy to install (actually a friend helped me) and keeping my bedroom cool at night so I can sleep. Easy to use. Not noisy. I'd buy it again
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Good Value for the Price
on August 15, 2020
Posted by: NJW625
[This review was collected as part of a promotion.] I bought this AC about a month and am glad I did. I wasn't sure if it was going to cool off my room, because of how big it is, but it does! It was a great buy for the price and value!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Nice unit.
on August 15, 2020
Posted by: Roybomb
[This review was collected as part of a promotion.] Couldn't be happier.
Quiet and efficient unit.
Cools well.
Written by a customer while visiting frigidaire.com
Customer Rating
2 out of 5
2
features are minimum, flow vents should allow for a right and left than can be adjusted accordingly.
on August 13, 2020
Posted by: 1CDR
[This review was collected as part of a promotion.] it takes too long to cool off the room initially, have to wait over an hour to be cooled off. Additionally, it is much too noisy.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , September 2, 2020
Hello, 1CDR!
Thanks for bringing your concerns to our attention. We aim to make the unit as quiet as possible but there are still sounds you may hear during operation. Your AC does have air directional louvers that can be adjusted left or right. Page 6 in the Use and Care Guide provides information on the louvers. Also, I advise you to review page 8 in the Guide for tips regarding the unit taking a long time to cool. If you should need further assistance, please join us on a live chat on Frigidaire.com or call us 800-374-4432 Monday through Friday, 8:30 am – 8:00 pm EST.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
2 out of 5
2
Great but...
on August 13, 2020
Posted by: Cassie010788
I bought my product on jun 3rd and less then a month later it broke. Making a loud buzzing noise and stopped cooling altogether in the middle of a heatwave. It ran up my electric bill.... before it broke the AC was doing great! Cooled my 150 sq. ft room no problem. Still waiting for the the replacement to come in. Loved it when it worked but as of right now... not a happy customer.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, September 1, 2020
Hello, Cassie010788!

Thank you for your feedback. We are sorry to hear of your experience with the air conditioners loud buzzing noise. We have reviewed and see where your concerns have been resolved. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina

Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Gets the job done
on August 13, 2020
Posted by: ZachW
[This review was collected as part of a promotion.] Bought a month ago and has kept me cool during the summer months. Does well cooling a single small room, and when used in conjunction with multiple others is able to maintain the temperature of a larger apartment
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Easy to use!
on August 13, 2020
Posted by: Sherri24
[This review was collected as part of a promotion.] I am happy I bought this! It’s doing a great job cooling down my room
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Nice fit! Very natural!
on August 12, 2020
Posted by: steve4him
Great purchase, small, but cools very nicely! Glad that we have it!
Written by a customer while visiting frigidaire.com
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