Customer reviews from frigidaire.com
Frigidaire - 5,000 BTU Window Air Conditioner for Small Rooms, Dial Controls, Quiet Efficient Cooling, Easy Installation - White
Average customer rating
4.5
(782 Reviews)
Rating breakdown 782 reviews
5 Stars
532
4 Stars
173
3 Stars
38
2 Stars
21
1 Star
18
71%of customers recommend this product.
(
5 out of
7)
Customer Reviews for Frigidaire - 5,000 BTU Window Air Conditioner for Small Rooms, Dial Controls, Quiet Efficient Cooling, Easy Installation - White
Customer Rating
4
Compact unit at a reasonable price that does the job!
on August 18, 2020
Posted by: MarkAmyCNY
[This review was collected as part of a promotion.] I had to replace an old unit downstairs and purchased this one. Price was very reasonable and there is no remote control or usual bells and whistles; the unit works as advertised.
Written by a customer while visiting frigidaire.com
Customer Rating
5
You wish you were this cool
on August 18, 2020
Posted by: Jynxziesmommy
[This review was collected as part of a promotion.] It may not be fancy or digital but, this ac unit gets colder faster then the digital one that we have. It also doesn't freeze over. We keep the one in our bedroom and we keep it on 24/7.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Cools good,but
on August 17, 2020
Posted by: Emmm
Cools quite quickly, but rather noisy, even just running the fan.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , September 4, 2020
Hello, Emmm!
We are pleased to know the AC is working well for you. We aim to make the unit as quiet as possible but there are still sounds you may hear during operation. Page 5 in the Use and Care Guide provides an explanation of normal operating sounds. If you should need further assistance, feel free to chat with us at Frigidaire.com or you can contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
We are pleased to know the AC is working well for you. We aim to make the unit as quiet as possible but there are still sounds you may hear during operation. Page 5 in the Use and Care Guide provides an explanation of normal operating sounds. If you should need further assistance, feel free to chat with us at Frigidaire.com or you can contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect size for the loft area I have it in
on August 17, 2020
Posted by: Josephine Marie
[This review was collected as part of a promotion.] I got this in July and it is powerful, yet quiet, and cools quickly! Lightweight to lift. Phenomenal price as well! Very happy with it, and would buy one again, if I need for another room. Ty
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good value
on August 17, 2020
Posted by: Anita27
[This review was collected as part of a promotion.] I bought this AC a month ago and am happy with it but noticed already that it is not as cold as it was when I first used it just 4 weeks ago and so am a bit disappointed with that.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, September 3, 2020
Hi, Anita27!
Thank you for your feedback. We always want to know when one of our owner's needs help, and we may have some solutions for this exact issue. Make sure the room is enclosed and insulated, this could lead the unit to struggle to maintain the temperature set with new air entering into the room. If this doesn’t resolve your concerns, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm EST. -Katrina
Thank you for your feedback. We always want to know when one of our owner's needs help, and we may have some solutions for this exact issue. Make sure the room is enclosed and insulated, this could lead the unit to struggle to maintain the temperature set with new air entering into the room. If this doesn’t resolve your concerns, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek & Powerful
on August 17, 2020
Posted by: Jake730
[This review was collected as part of a promotion.] I bought the unit at the beginning of this extremely hot & humid summer. It's been a real workhorse throughout, performing beautifully & providing the much needed cooling virtually nonstop because the heat & humidity have barely let up. For its size, it is extremely efficient & reliable. I would recommend it for its efficient cooling as well as its pleasant design.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Does the Job
on August 16, 2020
Posted by: sf20
[This review was collected as part of a promotion.] I bought this with the intention of just using it to cool my room. It has worked with a little help from a fan. Easy to install and instructions are straight forward.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Cooling!!
on August 16, 2020
Posted by: Julie413
[This review was collected as part of a promotion.] I bought this in late Spring and have used it all summer long in my bedroom. We have had the hottest July on record in the Northeastern US and this A/C has performed wonderfully!! I like to sleep with it freezing cold, under a pile of blankets, and my Frigidaire has no problem keeping me happy!! I have had it cranked up to the max every single night, just like I like it!! It does exactly what it's supposed to do, at a very affordable price! I also have a larger Frigidaire A/C in my living room that has been keeping me cool for 6 or 7 years. Great products, great value, great company!
Written by a customer while visiting frigidaire.com