Customer reviews from frigidaire.com
Frigidaire - 5,000 BTU Window Air Conditioner for Small Rooms, Dial Controls, Quiet Efficient Cooling, Easy Installation - White
Average customer rating
4.5
(782 Reviews)
Rating breakdown 782 reviews
5 Stars
532
4 Stars
173
3 Stars
38
2 Stars
21
1 Star
18
71%of customers recommend this product.
(
5 out of
7)
Customer Reviews for Frigidaire - 5,000 BTU Window Air Conditioner for Small Rooms, Dial Controls, Quiet Efficient Cooling, Easy Installation - White
Customer Rating
4
Great backup!
on August 27, 2020
Posted by: Rick 1881
[This review was collected as part of a promotion.] We've purchased this as an emergency backup for Florida hurricane season. Having tested this in preparation, we feel is very easy, quick to install into window. Has a good cooling capacity....assigned for our 150 cubic ft. Spare room. Works well with our generator. Great value and good quality for the price. Would and have reccomended to our friends whom have gone ahead and purchased the same for their house!
Written by a customer while visiting frigidaire.com
Customer Rating
4
nice looking
on August 27, 2020
Posted by: watashi
[This review was collected as part of a promotion.] i purchased a 5000btu window air conditionerand a dehumidifier .am extremely satisfied with both units so far.they have given me great service
Written by a customer while visiting frigidaire.com
Customer Rating
1
DIED AFTER 6 MONTHS OF USE
on August 26, 2020
Posted by: Chiara1215
I bought this air conditioner in June 2019. It ran partly in June, July, and August of 2019. I reinstalled it this year and it ran in June and part of July until it started making awful noises and quit cooling the air entirely. Emails to Frigidaire have gone unanswered. I would not buy this unit, it does not last.
Response from frigidaire.comBy Corletta , Outreach Social Specialist , September 29, 2020
Hi Chiara1215,
Thank you for making us aware of your recent experience. I regret to hear that your air conditioner is not performing as expected. This is definitely not the norm, and we would like to assist. We're here to help! Feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. We would love to make things right if you give us another chance. ~Corletta
Thank you for making us aware of your recent experience. I regret to hear that your air conditioner is not performing as expected. This is definitely not the norm, and we would like to assist. We're here to help! Feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. We would love to make things right if you give us another chance. ~Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
5
Easy to install
on August 26, 2020
Posted by: Dpbklb1
[This review was collected as part of a promotion.] Instructions were very clear and easy to follow. Works great to help cool our trailer.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works good.
on August 25, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] I purchased this for a room in our cabin that's approximately 220 sq ft. It keeps the room comfortable (68°F-76°F) but only on the high setting. Outside temperatures have ranged between 80°F and 96°F.
Written by a customer while visiting frigidaire.com
Customer Rating
3
OK air conditioner for a small room
on August 25, 2020
Posted by: pj1975
[This review was collected as part of a promotion.] This air conditioner works fine most of the time. The window we placed it in gets a lot of afternoon and evening sun, and that seems to affect its performance. I would say that this is good for a small room.
Response from frigidaire.comBy Hailea, Online Outreach Specialist, September 28, 2020
Thank you for taking the time to leave your feedback, Pj1975, and welcome to the Frigidaire family! I am glad to hear the air conditioner is cooling enough for your room. A tip to help with the higher temperatures due to direct sunlight would be to set air conditioner to High Cool bringing air through cooling the coils more frequently. If you ever need anything, don’t hesitate to join us at our Customer Support line at 1-800-374-4432 Monday through Friday between 8:30 am until 8:00 pm EST or via our Live Chat support on the website. We’ll be happy to help! – Hailea
Written by a customer while visiting frigidaire.com
Customer Rating
2
Noisy fan
on August 24, 2020
Posted by: secondson
[This review was collected as part of a promotion.] I bought this air conditioner about 1 1/2 months ago...how disappointed I am...the fan is so noisy you can't sleep with it on...I'm sure this unit will be trash before next summer is over.
Response from frigidaire.comBy Frigidaire, Online Outreach Specialist , September 29, 2020
Hi, Secondson! Thank you for reaching out to us. We are sorry to hear about this noise issue with your AC Unit, but we would like to get this resolved as quickly as possible. For the quickest solution, please chat with us at Frigidaire.com or call us at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST. Best Regards, Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
5
perfect little unit!
on August 22, 2020
Posted by: mgchandler
[This review was collected as part of a promotion.] purchased this unit for my new glass studio shed & it is PERFECT! PERFECT SIZE! PERFECT COOLING! PERFECT PRICE! PERFECTLY EASY TO INSTALL! FIT PERFECTLY! ABSOLUTELY PERFECT! couldn't be more pleased with my purchase & hope I feel this way in next summer too!!!
Written by a customer while visiting frigidaire.com