Customer reviews from frigidaire.com
Frigidaire - 5,000 BTU Window Air Conditioner for Small Rooms, Dial Controls, Quiet Efficient Cooling, Easy Installation - White
Average customer rating
4.5
(782 Reviews)
Rating breakdown 782 reviews
5 Stars
532
4 Stars
173
3 Stars
38
2 Stars
21
1 Star
18
71%of customers recommend this product.
(
5 out of
7)
Customer Reviews for Frigidaire - 5,000 BTU Window Air Conditioner for Small Rooms, Dial Controls, Quiet Efficient Cooling, Easy Installation - White
Customer Rating
5
Frigidaire - 5,000 BTU Window-Mounted Room Air Conditioner
on September 21, 2025
Posted by: BusyBee1953
[This review was collected as part of a promotion.] I am extremely pleased with my new window air conditioner. My Mini split died the end of June, just before the weather got extremely hot. Temps inside my house were in the high 80's. Every repairman I called was swamped. I decided to get a window air conditioner to help until I could get my mini split repaired. This Frigidaire window unit worked great. It cooled my bedroom down quickly. With the help of portable fans, I was able to redirect the cooler air thru out my entire 1000 sq ft ranch style home. This little machine literally saved my life. I am in Stage 3 - Kidney Disease. Due to the extreme heat, I had become dehydrated to the point my Dr was becoming concerned for my health and well being. This little machine probably kept me from being admitted to the hospital. Thank you- Frigidaire!!!
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 23, 2025
Thank you so much for sharing your heartfelt story, BusyBee1953. We are truly moved to hear how your Frigidaire window air conditioner made such a meaningful difference during a difficult time. Knowing that it brought you comfort, relief, and even helped safeguard your health means the world to us. We’re glad this unit was able to cool your home effectively and quickly especially when you needed it most. Stories like yours are exactly why we do what we do. If you ever need further assistance, have questions, or just want to share more with us, please don’t hesitate to reach out via Live Chat on our website or call our Customer Support at 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Wishing you continued health and comfort, and thank you again for choosing Frigidaire. - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Economical and extra cold
on September 2, 2025
Posted by: Bill1002727
[This review was collected as part of a promotion.] Bought this for my wife's she shed. Easy window install even though I'd never installed one before. Extra cold for our 120sf she shed.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 4, 2025
Thank you for your feedback, Bill1002727! We’re glad to hear that the installation went smoothly and that the unit keeps your wife’s shed extra cold. It’s great to know it’s working well in your space. If you have any additional suggestions, comments, or concerns, please feel free to reach out to us via Live Chat on our website or by calling our Customer Support team at 1-800-374-4432. We’re available Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Thank you again, and have a great rest of your day! — Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 21, 2025
Posted by: KettGiff
[This review was collected as part of a promotion.] This product did a great job cooling our room!
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 20, 2025
Posted by: Pre69
[This review was collected as part of a promotion.] Is perfect for my little worship. Easy to install
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 21, 2025
Thank you for your feedback. We're glad to hear that your AC is perfect for your needs and that installation was easy. If you require any further assistance or have additional questions, please feel free to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We’re here to help! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just Right
on August 19, 2025
Posted by: Chillingly
[This review was collected as part of a promotion.] Perfect size for my small workshop, cools it done perfectly.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works GREAT!
on August 17, 2025
Posted by: Sidekick705
[This review was collected as part of a promotion.] We bought this A/C to fit in a small LR window. It works really well, cools our 250 sf room fast. It is super quiet on low cool, average on high cool. You only need this setting to bring the humidity down, then we switch to the lower setting. Can watch TV and talk without too much noise! Very happy, outstanding Frigidaire quality.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 19, 2025
Thank you for your detailed feedback, Sidekick705! We’re delighted to hear that your Frigidaire A/C fits perfectly in your small living room window and cools your space quickly and quietly. It’s great to know the different settings work well to manage both temperature and humidity while keeping noise to a minimum.
We truly appreciate your kind words about the quality of our product. If you ever need any assistance or have questions, you may join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we’re here to help!
Thanks again for choosing Frigidaire! - Maico
We truly appreciate your kind words about the quality of our product. If you ever need any assistance or have questions, you may join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we’re here to help!
Thanks again for choosing Frigidaire! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Keeping my camping cool
on August 16, 2025
Posted by: Deerman812
[This review was collected as part of a promotion.] Replaced older air conditioning unit with this unit. Now I can go camping in my teardrop camper and keep very cool when the temperature and humidity causes the heat index to go above 100 degrees. Unit does a great job, keeping it very comfortable.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 18, 2025
Hi there. We’re so glad to hear your new unit is keeping your teardrop camper cool and comfortable, even in high heat and humidity! Thank you for choosing Frigidaire—we’re happy to be part of your adventures. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
AC
on August 15, 2025
Posted by: Metalox
[This review was collected as part of a promotion.] Excellent.
Easy to put together.
Lightweight and easy to install.
Cools and dehumidifies very well.
Easy to put together.
Lightweight and easy to install.
Cools and dehumidifies very well.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 18, 2025
Thank you for your great feedback, Metalox! We’re glad to hear that your Frigidaire unit was easy to assemble and install, and that it’s performing well with cooling and dehumidifying. We appreciate you choosing Frigidaire and are here if you need any support in the future!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com