Customer reviews from frigidaire.com
Frigidaire - 5,000 BTU Window Air Conditioner for Small Rooms, Dial Controls, Quiet Efficient Cooling, Easy Installation - White
Average customer rating
4.5 out of 5
4.5
(782 Reviews)
Open Ratings Snapshot
Rating breakdown 782 reviews
5 Stars
532
4 Stars
173
3 Stars
38
2 Stars
21
1 Star
18
71%of customers recommend this product. 
(
5 out of 7
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 5,000 BTU Window Air Conditioner for Small Rooms, Dial Controls, Quiet Efficient Cooling, Easy Installation - White
Customer Rating
2 out of 5
2
AC unit
on May 30, 2022
Posted by: Snoball
[This review was collected as part of a promotion.] The control knob is pushed in on one side, very visible. It looks like a refurbished unit. The AC itself doesn't cool the room off like I expected. I would have sent it back but I am a Senior and need help putting a new one in, and taking this was out.
Response from frigidaire.comBy DERRICK, Online Outreach Specialist, June 2, 2022
Hi, Snoball. We appreciate hearing from you and are disappointed to learn you’re not getting the best cooling performance from your air conditioner. We never like to see an owner unhappy. Here are some tips that should help improve your unit’s cooling performance.

*Ensure the capacity of the room air conditioner fits your room size for efficient and satisfactory operation. You may visit (https://www.frigidaire.com/Owner-Center/FAQs/Room-Air/what-are-btus-for-air-conditioners/) or (https://www.frigidaire.com/Owner-Center/FAQs/Room-Air/what-size-air-conditioner-do-i-need/) to learn further details about the correct BTU’s for your space. * Try installing your air conditioner on the shady side of your home/room. A window that faces north is best because it is shaded most of the day. * External house shading with trees, plants, or awnings will help reduce the air conditioner’s workload. Should you have any additional questions, feel free to join us via Live Chat! -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
Could be colder
on May 30, 2022
Posted by: TiffHead540
[This review was collected as part of a promotion.] The air conditioner only works good in really hot weather. It won't get very cold on a cooler day.
Response from frigidaire.comBy DERRICK, Online Outreach Specialist, June 2, 2022
Hi, TiffHead540. We’re pleased to hear how much you’re enjoying your new air conditioner’s cooling power. Thanks again for being part of The Frigidaire Family! -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
GREAT Little AC Unit!!
on May 26, 2022
Posted by: Steveinstl
[This review was collected as part of a promotion.] Put it in the window, plugged in and BOOM!!! ICE COLD AIR in NO TIME!! We've had for several weeks and works great!! Would be another if I needed one!!
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
5,000 BTU Window-Mounted Room Air Conditioner
on May 26, 2022
Posted by: TeaJaw
[This review was collected as part of a promotion.] This is my second Frigidaire - 5,000 BTU Window-Mounted Room Air Conditioner that I have purchased and I bought this one as a spare. The first one that I bought is still working fine and it is quite old; although I only use it in power outages. Never the less I had to purchase what has worked for me in the past. I un-boxed the new one and it started fine and began to blow cool air within moments.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on May 26, 2022
Posted by: JoJo4071
[This review was collected as part of a promotion.] My window unit air conditioner works great ! I love how quiet it runs and keeps my bedroom cool and comfy
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
New RV
on May 25, 2022
Posted by: New RV
[This review was collected as part of a promotion.] The unit froze up first use. This was due to the Installation by the RV manufacturers installing the unit. RV dealership reinstalled so it will drain properly .
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Cold and comfortable bedroom
on May 23, 2022
Posted by: 123432134
[This review was collected as part of a promotion.] Our new Frigidaire air conditioner really keeps our bedroom cool and comfortable at night. We installed this air conditioner in our upstairs bedroom so we could keep the room cool at night without running our central air system so much (it's hard to keep the upstairs of a two story house as cool as the first floor). It really keeps the room comfortable.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Small but mighty
on May 16, 2022
Posted by: Sandra R
[This review was collected as part of a promotion.] Works great. Keeps my small bedroom really cold. Installation was easy. No bells and whistles it’s just what I wanted.
Written by a customer while visiting frigidaire.com
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