Customer reviews from frigidaire.com
Frigidaire - 5,000 BTU Window Air Conditioner for Small Rooms, Dial Controls, Quiet Efficient Cooling, Easy Installation - White
Average customer rating
4.5
(782 Reviews)
Rating breakdown 782 reviews
5 Stars
532
4 Stars
173
3 Stars
38
2 Stars
21
1 Star
18
71%of customers recommend this product.
(
5 out of
7)
Customer Reviews for Frigidaire - 5,000 BTU Window Air Conditioner for Small Rooms, Dial Controls, Quiet Efficient Cooling, Easy Installation - White
Customer Rating
1
Not very long lasting. Does not cool the same after one year of use.
on June 11, 2022
Posted by: Anonymous
[This review was collected as part of a promotion.] I bought this air conditioner for a small room. It worked well when I first got it even if it was a bit loud it works decently enough and it was not very expensive. However about a year later into its second summer of use it no longer cools as strongly as before. Frigidaire wasn't really able to help. At least they never got back to me. I doubt they will replace it under warranty. I have tried all the troubleshooting steps. I tried checking the temperature sensor was not touching the coil. The filter is clean and not blocked. I even disassembled the outer shell in order to make sure that the fan and all the mechanical components such as the condenser and coils were clean and clear of dust and debris. nothing has solved the issue. The fan turns on as well as the condenser but the air it blows into the room is not cold. I'm out of ideas after weeks of troubleshooting and cleaning.
I guess all I can recommend is to avoid this model and maybe purchase from another reputable brand or maybe try a more updated newer model and hope that any of the potential issues were fixed.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, June 13, 2022
Hi, Angel!
We're sorry to hear that your AC is no longer cooling! If it is still within the first year warranty, we should be able to assist with a resolution! Please reach out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience. We will be happy to troubleshoot with you and determine the best next steps!
Best,
Ashton
We're sorry to hear that your AC is no longer cooling! If it is still within the first year warranty, we should be able to assist with a resolution! Please reach out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience. We will be happy to troubleshoot with you and determine the best next steps!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good and Reliable
on June 11, 2022
Posted by: Jenong0928
[This review was collected as part of a promotion.] I bought this unit 11 years ago and it still runs well. I installed it in our smaller bedroom, and after all this year it still does the job perfectly. No issues so far.
Written by a customer while visiting frigidaire.com
Customer Rating
4
great little air conditioner
on June 10, 2022
Posted by: Colorado75
[This review was collected as part of a promotion.] I'm very pleased with my new little air conditioner. It does a great job of cooling 250 sq. ft. and is not too noisy. The price was reasonable, too. I like to buy Frigidaire products whenever possible as they seem to work well and remain problem-free.
Written by a customer while visiting frigidaire.com
Customer Rating
5
low-tech solution to overheated kitchen
on June 8, 2022
Posted by: JohnzMom
[This review was collected as part of a promotion.] Our kitchen faces west and absolutely bakes in the afternoon sun. The Frigidaire window unit was the perfect solution. Its profile is slim, so it doesn't intrude into the window more than necessary. We made it 'voice controlled' by using a smart plug. My only complaint is that we didn't do this sooner! I recommend this for three important reasons: price, performance, and appearance.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, June 9, 2022
Hi, JohnzMom!
It's great to hear that this AC has helped make your kitchen a more comfortable place to be! Quiet and low profile, this model makes an excellent addition to a small, well-trafficked room that needs some additional cool air. Thanks so much for your feedback! We love hearing the creative ways our consumers use our products.
Best,
Ashton
It's great to hear that this AC has helped make your kitchen a more comfortable place to be! Quiet and low profile, this model makes an excellent addition to a small, well-trafficked room that needs some additional cool air. Thanks so much for your feedback! We love hearing the creative ways our consumers use our products.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
4
Decent price and easy to install
on June 8, 2022
Posted by: BandBK
[This review was collected as part of a promotion.] This unit is reasonably priced, easy to install and cools pretty well. We have to turn the TV up a bit when using the AC, but it's not too loud. We had to cover a lot of gaps between the unit and the window, and it's not super energy efficient.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 8, 2022
Posted by: wlduck
[This review was collected as part of a promotion.] I have a 132 square foot small bedroom and this air conditioner is more than adequate for what I need to stay cool. I end up having to get under my bed covers because it gets so cold. I am very satisfied with it.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , June 10, 2022
Wlduck, we appreciate you take the time out to provide us with your valuable feedback on your air conditioner, and we are so glad to hear that it is meeting your needs.
We certainly hope that you will consider us in the future for any of your other purchases.
Thank you for being a loyal consumer!
Kindly- Ciara
We certainly hope that you will consider us in the future for any of your other purchases.
Thank you for being a loyal consumer!
Kindly- Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 8, 2022
Posted by: Jesse95
[This review was collected as part of a promotion.] Works as it should
Response from frigidaire.comBy Bianca, Online Outreach Specialist , June 10, 2022
Thanks for the review, Jesse95! We are glad to hear the AC is performing as it should. Thank you for being a part of the Frigidaire family! -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice and Cold :D
on June 7, 2022
Posted by: Frontier
[This review was collected as part of a promotion.] The installation was super easy. It works well in 90 degree weather and makes my room ice cold.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , June 10, 2022
We are happy to hear the AC was easy to install and that it is performing well. We are here to help if you should need anything! -Bianca
Written by a customer while visiting frigidaire.com