Customer reviews from frigidaire.com
Frigidaire - 5,000 BTU Window Air Conditioner for Small Rooms, Dial Controls, Quiet Efficient Cooling, Easy Installation - White
Average customer rating
4.5 out of 5
4.5
(782 Reviews)
Open Ratings Snapshot
Rating breakdown 782 reviews
5 Stars
532
4 Stars
173
3 Stars
38
2 Stars
21
1 Star
18
71%of customers recommend this product. 
(
5 out of 7
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 5,000 BTU Window Air Conditioner for Small Rooms, Dial Controls, Quiet Efficient Cooling, Easy Installation - White
Customer Rating
5 out of 5
5
on July 5, 2026
Posted by: packrism
[This review was collected as part of a promotion.] It works as advertised. Easy to install and keeps the room cold and helps keep the entire upper level of the house cool. Would buy again.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 6, 2026
Thank you for taking the time to share your feedback. We are delighted to hear that you are enjoying your new air conditioner.

It’s wonderful to know that it was easy to install, performs as advertised, and does an excellent job of keeping your room and even the upper level of your home cool. We’re especially pleased to hear that you would purchase it again. We strive to design appliances that deliver reliable performance, convenience, and comfort, and we’re thrilled that your new air conditioner is meeting your expectations.

Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new air conditioner. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Perfect for my small space
on June 29, 2026
Posted by: Sarda
[This review was collected as part of a promotion.] The installation was easy to read and quick to complete.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 2, 2026
Hi Sarda, thank you for your feedback! We’re glad to hear that the installation instructions were easy to read and that the setup was quick and straightforward for you. We appreciate you taking the time to share your experience.

If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Air Conditioner
on June 28, 2026
Posted by: GranNana
[This review was collected as part of a promotion.] I love this unit! It keeps my bedroom so cool and Ican now sleep comfortably. This was a great cho@
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 30, 2026
Thank you for taking the time to share your feedback. We are delighted to hear that you love your new air conditioner.

It’s wonderful to know that it keeps your bedroom cool and comfortable, allowing you to get a better night’s sleep. We’re thrilled to hear that your new unit has been a great choice for your home. We strive to design appliances that deliver dependable comfort and reliable performance, and we’re pleased that your air conditioner is meeting your expectations.

Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new air conditioner. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Great value!
on June 27, 2026
Posted by: Woof68
[This review was collected as part of a promotion.] Awesome unit! Quiet but powerful!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 1, 2026
Hi there. Thank you for your great feedback! We're thrilled to hear you're enjoying your Frigidaire unit and that it delivers powerful performance while running quietly. We appreciate you choosing Frigidaire and hope it continues to exceed your expectations!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Great stove!
on June 27, 2026
Posted by: Aaronf
[This review was collected as part of a promotion.] I was skeptical about getting an electric stove. I am glad I went with this Frigidaire electric one. It's easy to use. Works great. I will definitely lbe ooking for Frigidaire appliances moving forward.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 30, 2026
Hi Aaronf!

Thank you for taking the time to share your feedback. We’re delighted to hear that you’re enjoying your Frigidaire electric stove and that it has exceeded your expectations. It’s wonderful to know it’s easy to use and working so well for you.

We truly appreciate your trust in Frigidaire and are especially grateful to hear that you’ll be considering our appliances in the future. If you ever need assistance or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
on June 22, 2026
Posted by: Experiencedshopper
[This review was collected as part of a promotion.] I am very satisfied with my purchase of the window air conditioner.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 25, 2026
Hi there. Thank you for sharing your feedback! We’re happy to hear that you’re satisfied with your Frigidaire window air conditioner. We appreciate you choosing Frigidaire and hope it continues to keep your home comfortable for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Washer
on June 21, 2026
Posted by: KatrinkaTyrseck
[This review was collected as part of a promotion.] This washer works great. Cloth come out looking fresh & clean. The wringer works wonderful.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 22, 2026
Thank you for sharing your feedback! We’re delighted to hear that your washer is working great and that your clothes are coming out fresh and clean.

It’s especially nice to know that the wringer is performing well and helping make laundry tasks easier. We strive to provide reliable appliances that deliver excellent results, and we’re glad your washer is meeting your expectations.

Thank you for choosing Frigidaire. We appreciate your feedback and hope you continue to enjoy your washer for years to come. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Small Unit - Works Well
on June 21, 2026
Posted by: Knightcool
[This review was collected as part of a promotion.] The air conditioner works well and cools room quickly- works exactly as it should.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 22, 2026
Hello Valued Customer,

Thank you for your 5-star review! We’re delighted to hear that your air conditioner is working well and cooling your room quickly as expected. It’s great to know it’s performing reliably and meeting your needs. We truly appreciate your support and thank you for choosing our product! If you have any questions or require assistance, please feel free to contact us through Live Chat at www.frigidaire.com or call 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be glad to help.

Kind regards,

Christian
Written by a customer while visiting frigidaire.com
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