Customer Reviews for Frigidaire - 5,000 BTU Window Air Conditioner for Small Rooms, Dial Controls, Quiet Efficient Cooling, Easy Installation - White
Customer Rating
4
on August 2, 2023
Posted by: CD07
[This review was collected as part of a promotion.] This air conditioner works very well, even on the lowest setting. The only thing that I think could be improved is if it ran quieter.
[This review was collected as part of a promotion.] I received this as a gift from my beloved aunt. I currently live in LA in a very old hotel that was built in 1925 and it gets extremely hot in the room when I first put the air conditioner in they work fine beautifully now it's about a month and a half later I having trouble with it the knobs on it like they want to line up right and work properly and don't get me started on the vent circulation the way you have to move it I don't know because of my nerves difficult the 9constantly spits water I'm not happy with it
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 31, 2023
Thank you for bringing this matter to our attention, Mark. We truly apologize for the troubles you've been experiencing with your air conditioner. We want to make sure you have nothing but a positive experience with us going forward and your feedback doesn't go unnoticed. Water leaking from the inside is commonly caused by improper installation. Tilt the air conditioner slightly to the outside to allow water drainage. If there is any additional assistance you may require, please feel free to reach out to us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria