Customer reviews from frigidaire.com
Frigidaire - 5,000 BTU Window Air Conditioner for Small Rooms, Dial Controls, Quiet Efficient Cooling, Easy Installation - White
Average customer rating
4.5
(782 Reviews)
Rating breakdown 782 reviews
5 Stars
532
4 Stars
173
3 Stars
38
2 Stars
21
1 Star
18
71%of customers recommend this product.
(
5 out of
7)
Customer Reviews for Frigidaire - 5,000 BTU Window Air Conditioner for Small Rooms, Dial Controls, Quiet Efficient Cooling, Easy Installation - White
Customer Rating
5
Nice cooler!!
on July 16, 2026
Posted by: Kayshas place
[This review was collected as part of a promotion.] Blows cold and doesn’t use a lot of wattage.
Response from frigidaire.comBy Rox, Online Outreach Specialist, July 20, 2026
Hi, Kayshas place! Thank you for your wonderful review! We're delighted to hear your new Frigidaire air conditioner is keeping you comfortably cool while operating efficiently. It's great to know you're pleased with both its cooling performance and energy usage. We truly appreciate you choosing Frigidaire and hope you continue enjoying your unit for years to come.
If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-944-9044, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-944-9044, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 15, 2026
Posted by: NFine
[This review was collected as part of a promotion.] Excellent product. Very pleased with purchase.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 16, 2026
Hi there. Thank you for sharing your feedback on your Frigidaire appliance! We’re thrilled to hear that you’re very pleased with your purchase and that it has met your expectations.
We appreciate you choosing Frigidaire and are grateful for your support. We hope your appliance continues to serve you well for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you choosing Frigidaire and are grateful for your support. We hope your appliance continues to serve you well for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good for a Small Room
on July 13, 2026
Posted by: House1878
[This review was collected as part of a promotion.] We needed a small, basic air-conditioner for occasional use in a small bedroom with small windows, and this Frigidaire 5,000 BTU unit fit the bill, as well as the window. It cools the bedroom on those days when it's particularly hot. It has no bells and whistles, but it gets the job done.
It's not whisper quiet, but it's not particularly loud.
Installation, however, is not straightforward, at least with a non-standard window. We needed help from a very understanding neighbor get it placed right.
It's not whisper quiet, but it's not particularly loud.
Installation, however, is not straightforward, at least with a non-standard window. We needed help from a very understanding neighbor get it placed right.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 15, 2026
Hi House1878!
Thank you for taking the time to share your thoughtful feedback with us! We're pleased to hear that your Frigidaire air conditioner has been a great fit for your small bedroom and that it provides the cooling performance you need on warmer days. We also appreciate you sharing your experience with the installation process and your helpful feedback regarding setup.
Your comments are valuable to us as we continue working to provide products that meet our customers' needs. We truly appreciate your support of the Frigidaire brand.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for taking the time to share your thoughtful feedback with us! We're pleased to hear that your Frigidaire air conditioner has been a great fit for your small bedroom and that it provides the cooling performance you need on warmer days. We also appreciate you sharing your experience with the installation process and your helpful feedback regarding setup.
Your comments are valuable to us as we continue working to provide products that meet our customers' needs. We truly appreciate your support of the Frigidaire brand.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Small but powerful -- just as advertised
on July 12, 2026
Posted by: larrybchilin
[This review was collected as part of a promotion.] Outstanding performance and value -- just as advertised. Believe the hype!
Response from frigidaire.comBy Sam, Online Outreach Specialist, July 13, 2026
Hello larrybchilin!
Thank you for taking the time to share your wonderful feedback about your Frigidaire 5,000 BTU Window-Mounted Room Air Conditioner, model FFRA051WAE! We're thrilled to hear that your air conditioner has delivered the outstanding performance and value you expected. It's especially rewarding to know that it has lived up to your expectations and performed just as advertised. Thank you for choosing the Frigidaire brand and for placing your trust in us.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. We truly appreciate your support and hope your air conditioner continues to keep you comfortable for many seasons to come. Welcome to the Frigidaire family!~Sam
Thank you for taking the time to share your wonderful feedback about your Frigidaire 5,000 BTU Window-Mounted Room Air Conditioner, model FFRA051WAE! We're thrilled to hear that your air conditioner has delivered the outstanding performance and value you expected. It's especially rewarding to know that it has lived up to your expectations and performed just as advertised. Thank you for choosing the Frigidaire brand and for placing your trust in us.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. We truly appreciate your support and hope your air conditioner continues to keep you comfortable for many seasons to come. Welcome to the Frigidaire family!~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 10, 2026
Posted by: Rowger
[This review was collected as part of a promotion.] Works great right out of the box
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 13, 2026
Hi Rowger!
Thank you for taking the time to share your positive feedback with us. We're happy to hear that your air conditioner is working great right out of the box and that you’re enjoying your Frigidaire product.
We appreciate your support and are grateful that you chose Frigidaire. If you need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your positive feedback with us. We're happy to hear that your air conditioner is working great right out of the box and that you’re enjoying your Frigidaire product.
We appreciate your support and are grateful that you chose Frigidaire. If you need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
It gets really cold
on July 10, 2026
Posted by: Happy camper50
[This review was collected as part of a promotion.] Works well for the orice
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 10, 2026
Hi there, valued customer,
Thank you for your feedback! We're glad to hear that your Frigidaire appliance is working well and providing great value for the price. We appreciate you choosing Frigidaire and taking the time to share your experience. We hope you continue to enjoy its performance for many years to come!
If you have any additional questions or need assistance, please feel free to contact us via live chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We'll be happy to help.
Best regards,
Chris
Thank you for your feedback! We're glad to hear that your Frigidaire appliance is working well and providing great value for the price. We appreciate you choosing Frigidaire and taking the time to share your experience. We hope you continue to enjoy its performance for many years to come!
If you have any additional questions or need assistance, please feel free to contact us via live chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We'll be happy to help.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Appropriate AC unit for room size
on July 9, 2026
Posted by: thatguyken
[This review was collected as part of a promotion.] AC unit works appropriately for the outlined square footage
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 10, 2026
Hi thatguyken!
Thank you for taking the time to share your feedback with us! We’re pleased to hear that your Frigidaire air conditioner is working well for your room size and providing the performance you expected.
We appreciate you choosing Frigidaire and sharing your experience with us. Your satisfaction means a great deal to us.
If you ever need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us! We’re pleased to hear that your Frigidaire air conditioner is working well for your room size and providing the performance you expected.
We appreciate you choosing Frigidaire and sharing your experience with us. Your satisfaction means a great deal to us.
If you ever need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 6, 2026
Posted by: Rhonda1226zzzz
[This review was collected as part of a promotion.] We purchased this air conditioner for our 5 rescue dogs' one room house. It was easy to install and is perfect for cooling their one room house.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 7, 2026
Hi there, Valued Customer,
Thank you for sharing your experience! We're so happy to hear that your air conditioner was easy to install and is helping keep your rescue dogs' room comfortable and cool. It means a lot to know our product is helping create a more comfortable space for your pets.
Thank you for choosing our brand, and we hope your air conditioner continues to provide reliable cooling and comfort for years to come!
If you have any questions or need assistance in the future, please don't hesitate to contact us. You can reach us through our live chat at www.frigidaire.com or by calling our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We'll be happy to assist you in any way we can.
Thank you for choosing Frigidaire. Have a wonderful day!
Best regards,
Chris
Thank you for sharing your experience! We're so happy to hear that your air conditioner was easy to install and is helping keep your rescue dogs' room comfortable and cool. It means a lot to know our product is helping create a more comfortable space for your pets.
Thank you for choosing our brand, and we hope your air conditioner continues to provide reliable cooling and comfort for years to come!
If you have any questions or need assistance in the future, please don't hesitate to contact us. You can reach us through our live chat at www.frigidaire.com or by calling our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We'll be happy to assist you in any way we can.
Thank you for choosing Frigidaire. Have a wonderful day!
Best regards,
Chris
Written by a customer while visiting frigidaire.com