Customer reviews from frigidaire.com
Frigidaire - 5,000 BTU Window Air Conditioner for Small Rooms, Dial Controls, Quiet Efficient Cooling, Easy Installation - White
Average customer rating
4.5
(782 Reviews)
Rating breakdown 782 reviews
5 Stars
532
4 Stars
173
3 Stars
38
2 Stars
21
1 Star
18
71%of customers recommend this product.
(
5 out of
7)
Customer Reviews for Frigidaire - 5,000 BTU Window Air Conditioner for Small Rooms, Dial Controls, Quiet Efficient Cooling, Easy Installation - White
Customer Rating
5
small air conditioner
on August 17, 2026
Posted by: Franklion7x57
[This review was collected as part of a promotion.] installed easy and cools a small bedroom easily
Response from frigidaire.comBy Sam, Online Outreach Specialist, August 18, 2026
Hello FranklionThank you for taking the time to share your feedback about your Frigidaire 5,000 BTU Window-Mounted Room Air Conditioner, model FFRA051WAE! We’re delighted to hear that the installation was easy and that the unit is effectively cooling your small bedroom. It’s great to know that your new air conditioner is providing the comfort and cooling performance you need.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire, and we hope you continue to enjoy a cool and comfortable space! ~Sam
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire, and we hope you continue to enjoy a cool and comfortable space! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great deal
on August 16, 2026
Posted by: Cee57
[This review was collected as part of a promotion.] Great deal and it works good in my small room.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 17, 2026
Hi Cee57!
Thank you for sharing your feedback! We’re delighted to hear that your Frigidaire air conditioner is working well for your space and that you’re happy with your purchase. We truly appreciate you choosing Frigidaire.
If you need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your feedback! We’re delighted to hear that your Frigidaire air conditioner is working well for your space and that you’re happy with your purchase. We truly appreciate you choosing Frigidaire.
If you need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good so far
on August 16, 2026
Posted by: JMA68
[This review was collected as part of a promotion.] Quiet, good cooling. Easy installation
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 18, 2026
Hi JMA68, thank you for taking the time to share your wonderful feedback! We're delighted to hear that your Frigidaire 5,000 BTU Window-Mounted Air Conditioner is quiet, provides good cooling, and was easy to install.
Thank you for choosing Frigidaire, and we hope you continue to enjoy the comfort and cooling performance of your air conditioner. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Thank you for choosing Frigidaire, and we hope you continue to enjoy the comfort and cooling performance of your air conditioner. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Maximum cold
on August 3, 2026
Posted by: TVG96
[This review was collected as part of a promotion.] I bought a Frigidaire 5000 btu based after the reviews that I read about it and couldn’t be happier with the purchase. If you want to stay cool during the hot summer months then don’t hesitate to buy this model!
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 3, 2026
Dear Valued Customer,
Thank you for sharing your wonderful feedback! We’re thrilled to hear that you’re so happy with your Frigidaire 5000 BTU air conditioner and that it is helping keep you comfortable during the hot summer months.
We appreciate you choosing us and are glad to know the performance has met your expectations. Thank you for your recommendation, and we hope your air conditioner continues to provide reliable cooling and comfort for years to come!
If you have any additional questions or concerns in the future, please don’t hesitate to reach out. You can connect with us through Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Best regards,
Chris
Thank you for sharing your wonderful feedback! We’re thrilled to hear that you’re so happy with your Frigidaire 5000 BTU air conditioner and that it is helping keep you comfortable during the hot summer months.
We appreciate you choosing us and are glad to know the performance has met your expectations. Thank you for your recommendation, and we hope your air conditioner continues to provide reliable cooling and comfort for years to come!
If you have any additional questions or concerns in the future, please don’t hesitate to reach out. You can connect with us through Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
4
Old/New School
on July 20, 2026
Posted by: Shedd46
[This review was collected as part of a promotion.] As long as I can remember(since 1950) my entire family has owned Frigidaire products and they were dependable. So much so the 60 year old refrigerator in the basement is still working
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 22, 2026
Hi there. Thank you for sharing your wonderful story! We’re honored to hear about your family’s long history with Frigidaire products and the trust you’ve placed in our brand for generations. It’s fantastic to hear that your 60-year-old refrigerator is still running and providing dependable service. We truly appreciate your loyalty and hope your Frigidaire appliances continue to bring you reliability and satisfaction for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great ac for my spacious studio
on July 17, 2026
Posted by: karbar114
[This review was collected as part of a promotion.] This ac is perfect. On extreme heat days, I place a fan in front to cool the other area.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 21, 2026
Hi karbar114, thank you for taking the time to share your wonderful feedback! We're delighted to hear that your Frigidaire Window-Mounted Room Air Conditioner has been the perfect fit for your spacious studio. It's great to know that it's keeping you comfortable and that using a fan helps distribute the cool air even further on especially hot days. We truly appreciate you choosing Frigidaire and hope you continue to enjoy your air conditioner for years to come.
If you ever have any questions or need assistance with your air conditioner, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
If you ever have any questions or need assistance with your air conditioner, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Air Conditioner
on July 17, 2026
Posted by: Nikita1233
[This review was collected as part of a promotion.] I really like this air conditioner . It's large enough to keep a large Kitchen / Living room plenty cold . That also includes the bathroom if I leave the door open. In fact ,a lot of the time I have to turn it off because I actually start to get cold.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 21, 2026
Hi Nikita1233, thank you for taking the time to share your wonderful feedback! We're delighted to hear that you're enjoying your Frigidaire window air conditioner. It's great to know that it's providing excellent cooling performance for your kitchen, living room, and even the bathroom when needed. We're especially pleased to hear that it cools so effectively that you sometimes have to turn it off because the room gets too cold! Thank you for choosing Frigidaire, and we hope you continue to enjoy your air conditioner for years to come.
If you ever have any questions or need assistance with your air conditioner, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
If you ever have any questions or need assistance with your air conditioner, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet and cool
on July 17, 2026
Posted by: CoolT2
[This review was collected as part of a promotion.] I bought this window A/C unit for my daughter's bedroom. The installation went very smoothly and the machine keeps the room nice and cool. She is very happy and it says it is quiet. On the box it said it is a quiet machine and I was skeptical about that, but it really is a pretty quiet machine.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 21, 2026
Hi there. Thank you for sharing your feedback! We're delighted to hear that your Frigidaire window air conditioner was easy to install and is keeping your daughter’s room comfortable and cool. It’s great to know that the quiet operation exceeded your expectations and is helping create a more enjoyable space.
We appreciate you choosing Frigidaire and hope your air conditioner continues to provide reliable comfort for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you choosing Frigidaire and hope your air conditioner continues to provide reliable comfort for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com