Customer reviews from frigidaire.com
Frigidaire - 5,000 BTU Window Air Conditioner for Small Rooms, Dial Controls, Quiet Efficient Cooling, Easy Installation - White
Average customer rating
4.5 out of 5
4.5
(782 Reviews)
Open Ratings Snapshot
Rating breakdown 782 reviews
5 Stars
532
4 Stars
173
3 Stars
38
2 Stars
21
1 Star
18
71%of customers recommend this product. 
(
5 out of 7
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 5,000 BTU Window Air Conditioner for Small Rooms, Dial Controls, Quiet Efficient Cooling, Easy Installation - White
Customer Rating
5 out of 5
5
Frigidaire window air unit
on April 7, 2025
Posted by: Robertj1
[This review was collected as part of a promotion.] Easy install work great for small rooms b5,000
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Little Workhorse
on April 6, 2025
Posted by: chichi01
[This review was collected as part of a promotion.] I installed the A/C in my shed which has no shade at all and it keeps the shed nice and cool while I’m working in it.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 7, 2025
Thank you for sharing your experience, chichi01! We’re so glad to hear that the A/C is keeping your shed nice and cool while you’re working in it, especially with no shade to help out. It sounds like it’s doing a great job of making your space more comfortable. We appreciate you taking the time to share your feedback, and we hope it continues to work well for you!

If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
on April 3, 2025
Posted by: Jentaytan
[This review was collected as part of a promotion.] It’s a little louder than I’m used to and this is only on low cool, but I do like to sleep with the background noise. I feel like it doesn’t cool as well as I expected with such a littler room, but like I said, I’ve only used it on low cool. Once summer hits, I’ll definitely bump it up to high cool.
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
Some Good, some not so good
on March 12, 2025
Posted by: vonrickstr
[This review was collected as part of a promotion.] (compared to my last window mounted air conditioner) The wonderfully powerful blower is loud. The compressor is very quiet. Cools very well if the outside temperature is above 60 degrees F. There is minimal cooling when the temperature is below that mark. We wish it had louvers for up and down in addition to left and right.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 13, 2025
Hello, vonrickstr. Thank you for sharing your detailed feedback regarding the FFRA051WAE model. We’re glad to hear that the compressor operates quietly and that it cools effectively in warmer temperatures. We also appreciate your input about the blower's noise level and the desire for additional louvers for up-and-down adjustments. Your insights help us understand how we can improve our products in the future.

If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Awesome
on March 7, 2025
Posted by: FLJeffy
[This review was collected as part of a promotion.] Awesome awesome awesome
It works fabulously. I should have bought it earlier
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Nice and cold
on November 27, 2024
Posted by: Happy Floridian
[This review was collected as part of a promotion.] My son installed and said it was easy.
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
on September 28, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Our old AC decided to just stop working right when the San Diego heat wave hit. Our apartment doesn't have central air, so the only room we had the AC was in the bedroom. I couldn't take the heat anymore, so I ordered this one and it came the next day. It doesn't fit the window perfectly, but it's close enough that I was able to seal any gaps. This is a very old building, so things have a tendency to not work correctly. Overall, very happy with the AC. Won't be using it much as we're heading into Fall and Winter, but I really like knowing it's there when we do need it. Thank you.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on September 12, 2024
Posted by: ANNMARIE3
[This review was collected as part of a promotion.] I will only buy Frigidaire products.
Written by a customer while visiting frigidaire.com
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