Customer reviews from frigidaire.com
Frigidaire - 5,000 BTU Window Air Conditioner for Small Rooms, Dial Controls, Quiet Efficient Cooling, Easy Installation - White
Average customer rating
4.5
(782 Reviews)
Rating breakdown 782 reviews
5 Stars
532
4 Stars
173
3 Stars
38
2 Stars
21
1 Star
18
71%of customers recommend this product.
(
5 out of
7)
Customer Reviews for Frigidaire - 5,000 BTU Window Air Conditioner for Small Rooms, Dial Controls, Quiet Efficient Cooling, Easy Installation - White
Customer Rating
5
So Far, So Good
on April 25, 2025
Posted by: MustSleepCold
[This review was collected as part of a promotion.] I haven't had it long, but the install was super easy, the unit is light and solid, and the few nights I've needed it it's worked great.
Response from frigidaire.comBy Sam, Online Outreach Specialist, April 25, 2025
Hello MustSleepCold,
Thank you for sharing your experience with us! We’re thrilled to hear that the installation was easy, and that you’re enjoying the lightweight yet solid design of your Frigidaire room air conditioner. It’s great to know it’s working well for you on the nights you’ve needed it.
If you have any questions or need assistance as you continue using your appliance, feel free to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
We're here to ensure your continued satisfaction with your Frigidaire product. ~Sam
Thank you for sharing your experience with us! We’re thrilled to hear that the installation was easy, and that you’re enjoying the lightweight yet solid design of your Frigidaire room air conditioner. It’s great to know it’s working well for you on the nights you’ve needed it.
If you have any questions or need assistance as you continue using your appliance, feel free to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
We're here to ensure your continued satisfaction with your Frigidaire product. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very Nice
on April 22, 2025
Posted by: Floyd 89
[This review was collected as part of a promotion.] But I have not installed it yet. But it's a reputable manufacturer that's been around for a century!
Response from frigidaire.comBy Angel, Online Outreach Specialists, April 22, 2025
Hi, Floyd 89!
Thank you for your feedback and for choosing Frigidaire — we truly appreciate your trust in our brand. If you have any questions or need assistance once you're ready to install your appliance, we're here to help! Please feel free to reach out to us via Live Chat at frigidaire.com or give us a call at 1-800-374-4432. We’re available Monday through Friday, 8:30 am to 8:00 pm EST, and we’ll be happy to dive right in!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Thank you for your feedback and for choosing Frigidaire — we truly appreciate your trust in our brand. If you have any questions or need assistance once you're ready to install your appliance, we're here to help! Please feel free to reach out to us via Live Chat at frigidaire.com or give us a call at 1-800-374-4432. We’re available Monday through Friday, 8:30 am to 8:00 pm EST, and we’ll be happy to dive right in!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing Frigidaire Window Unit
on April 21, 2025
Posted by: rlomison
[This review was collected as part of a promotion.] I bought two of these A/C units after doing a lot of research and reading reviews. Pleased to say the reviews were right, they are so strong for only being 5,000 BTU units and our living room unit has cooled our living room and the hall. Definitely prefer the manual dials over electronic buttons, since we’ve had issues with “high tech” unit in the past. 10/10 recommended product.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 22, 2025
Thank you for your fantastic review, rlomison! We're so glad to hear that the A/C units are performing well and living up to the reviews you researched. It's great that the 5,000 BTU units are cooling your living room and hall efficiently, and we’re happy to know you prefer the manual dials for ease of use. Your feedback is greatly appreciated, and we're thrilled you’re satisfied with your purchase. Thank you for the 10/10 recommendation!
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Pretty cool
on April 16, 2025
Posted by: Kenobi
[This review was collected as part of a promotion.] I really do like having multiple options and cooling levels to adjust to the room, no complaints!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Simple but effective
on April 14, 2025
Posted by: Lightduty
[This review was collected as part of a promotion.] All I wanted was a no frills window unit that actually cools the space. That's exactly what I got with the Frigidaire unit
Written by a customer while visiting frigidaire.com
Customer Rating
5
This is my 3rd frigidaire ac and i love it
on April 11, 2025
Posted by: rlbaker
[This review was collected as part of a promotion.] I bought this to replace my daughter's older window ac. I have only bought frigidaire ac's since the first one works so well. I also added a fridge to my collection. I like this company and trust they will all keep working well.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 14, 2025
Thank you for your review, rlbaker. We appreciate you sharing your feedback with your Frigidaire 5,000 BTU Window-Mounted Room Air Conditioner FFRA051WAE. Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dependable
on April 8, 2025
Posted by: Dennis 78
[This review was collected as part of a promotion.] Frigidaire has always been my ‘go to’ appliance brand , and at the time of this writing, I’m 78 years of age. Growing up we always had a Frigidaire in the kitchen. Only two, which lasted throughout parents marriage. The fridge then was tiny with a center hung freezer which could hold two ice trays and maybe a bag frozen peas and a pint of ice cream. But back then, our tv set had rabbit ears and a screen size of around 4 inches. There could be a photo of that small fridge in the dictionary right next to the word dependable.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, April 9, 2025
Good day! Thank you so much for your heartfelt message and for sharing such a wonderful memory. It’s truly special to hear that Frigidaire has been a trusted part of your life for so many years—what a journey from the center-hung freezer and rabbit ears on the TV to today’s modern appliances!
We’re honored to still be your go-to brand after all these years, and we hope your current appliance brings just as much reliability and comfort as those early Frigidaires did in your family’s kitchen. If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best regards,
Lauren
We’re honored to still be your go-to brand after all these years, and we hope your current appliance brings just as much reliability and comfort as those early Frigidaires did in your family’s kitchen. If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best regards,
Lauren
Written by a customer while visiting frigidaire.com
Customer Rating
4
No frills just chills
on April 8, 2025
Posted by: MarylandAC
[This review was collected as part of a promotion.] Works well.
Wish it was a little quieter but good enough for sleeping kids.
Written by a customer while visiting frigidaire.com