Customer reviews from frigidaire.com
Frigidaire - 5,000 BTU Window Air Conditioner for Small Rooms, Dial Controls, Quiet Efficient Cooling, Easy Installation - White
Average customer rating
4.5
(782 Reviews)
Rating breakdown 782 reviews
5 Stars
532
4 Stars
173
3 Stars
38
2 Stars
21
1 Star
18
71%of customers recommend this product.
(
5 out of
7)
Customer Reviews for Frigidaire - 5,000 BTU Window Air Conditioner for Small Rooms, Dial Controls, Quiet Efficient Cooling, Easy Installation - White
Customer Rating
5
on July 15, 2025
Posted by: Colmor25
[This review was collected as part of a promotion.] The 5000 BTU unit cools a 10X11 bedroom very well. I have another unit in a12X16 bathroom also. Great for clearing out the humidity plus it brings down the temperature quickly to almost chilly !
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 15, 2025
Thank you for your great review! We’re thrilled to hear that your 5,000 BTU Window-Mounted Air Conditioner is performing so well in both your bedroom and bathroom. It’s awesome that it not only cools quickly but also helps clear out the humidity—it sounds like a perfect fit for your spaces!
If you ever have any questions or need additional tips, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
If you ever have any questions or need additional tips, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Window air conditioner
on July 14, 2025
Posted by: Jazz68
[This review was collected as part of a promotion.] Works great! Lots of cool air for the size of the unit. Very quiet and cools the room quickly. I especially like the simple knob controls; they make it very simple to operate.
The fan diverter also helps put the cool air just where I want it. Easy to install.
The fan diverter also helps put the cool air just where I want it. Easy to install.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 16, 2025
I’m so glad to hear that your air conditioner is working so well for you, Jazz68! It’s great to know that it’s cooling the room quickly and quietly. The simple knob controls do make it easier to operate, and I’m glad you’re finding the fan diverter helpful in directing the cool air exactly where you need it.
It sounds like the installation was a breeze, too, which is always a huge bonus. If you ever need any tips or have any questions, feel free to reach out. Thanks for choosing Frigidaire, and enjoy that refreshing cool air!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
It sounds like the installation was a breeze, too, which is always a huge bonus. If you ever need any tips or have any questions, feel free to reach out. Thanks for choosing Frigidaire, and enjoy that refreshing cool air!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Powerful little unit!
on July 14, 2025
Posted by: 04032
[This review was collected as part of a promotion.] Cools quickly and dehumidifies, too, which is a happy surprise in this humid Maine summer!
We haven’t heard any unusual noises…
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 15, 2025
Thank you for sharing your positive experience! We're delighted to hear that your AC cools quickly and dehumidifies effectively, especially during the humid Maine summer. It's also great to know that you're not hearing any unusual noises.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. You can connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. - Maria
If you have any further questions or need assistance in the future, please don't hesitate to reach out. You can connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire 5000
on July 12, 2025
Posted by: maudel27
[This review was collected as part of a promotion.] Small but mighty. It is exactly what I needed for my kitchen.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 14, 2025
We’re thrilled to hear that your unit is small but mighty and fits perfectly in your kitchen! Thank you for choosing Frigidaire. If you ever need assistance, please don’t hesitate to reach out via live chat at Frigidaire.com or call (800) 374-4432. We’re here to help!
- Reed
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 12, 2025
Posted by: AC Ace
[This review was collected as part of a promotion.] We have had this unit in our primary bedroom for many years and just purchased another for a 2nd bedroom. We love the easy-to-use to use, simple knob functionality and sturdy construction.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 14, 2025
Thank you for sharing your positive feedback! We're thrilled to hear that you've enjoyed the ease of use and sturdy construction of our AC over the years, and that you've purchased another for your second bedroom. If you have any questions or need further assistance, please feel free to contact us. You can connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We're here to support you! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
An a/c unit that does its job well!
on July 8, 2025
Posted by: Christi76
[This review was collected as part of a promotion.] We run these window a/c units at night for relief from the heat and humidity. They run quiet on low enough for me to sleep and stay asleep and comfortable.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 8, 2025
Thank you for sharing your experience! We’re glad to hear the window A/C units provide you with comfortable, quiet relief through the night. Knowing they help you sleep well and stay cool means a lot to us.
If you ever have any questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you ever have any questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice machine for the price
on July 6, 2025
Posted by: Wade75
[This review was collected as part of a promotion.] Been running non stop for three weeks now and no problems. Can cool an 18x24 room like ice. Just bought another for other end of the house.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect size for a bedroom
on July 5, 2025
Posted by: BobUSMC
[This review was collected as part of a promotion.] I bought this Frigidaire 5,000 BTU air conditioner for our spare bedroom, about 8x10. It fit nicely in the window and it cools it very quickly. In fact, when our daughter stays here she turns it on for awhile then just uses the fan because it does cool the room so quickly. It's also quiet and it's a good looking unit. We chose the Frigidaire over other brands competitively priced because of the Frigidaire reliability reputation. We bought a Frigidaire refrigerator about 8 months ago and we're also very happy with it.
Written by a customer while visiting frigidaire.com