Customer reviews from frigidaire.com
Frigidaire - 5,000 BTU Window Air Conditioner for Small Rooms, Dial Controls, Quiet Efficient Cooling, Easy Installation - White
Average customer rating
4.5
(782 Reviews)
Rating breakdown 782 reviews
5 Stars
532
4 Stars
173
3 Stars
38
2 Stars
21
1 Star
18
71%of customers recommend this product.
(
5 out of
7)
Customer Reviews for Frigidaire - 5,000 BTU Window Air Conditioner for Small Rooms, Dial Controls, Quiet Efficient Cooling, Easy Installation - White
Customer Rating
5
Great product
on July 22, 2025
Posted by: Jiim02809
[This review was collected as part of a promotion.] It’s good to know that there still are some dependable products in the market today. While we are still learning about the small details of this dryer im already very satisfied.
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 22, 2025
Thank you for your thoughtful review! We're so glad to hear that you're already satisfied with your new dryer and that it's proving to be a dependable addition to your home. If you ever have any questions or need support down the road, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Affordable yet powerful
on July 22, 2025
Posted by: KC0818
[This review was collected as part of a promotion.] This little guy packs a punch in a small room. I just run it in my nursery for an hour before bed every night and the room stays comfortable.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Noisy
on July 22, 2025
Posted by: PattS
[This review was collected as part of a promotion.] This unit is so noisy, I cannot sleep with it on.
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 23, 2025
We’re sorry to hear the noise level of your unit is causing disruption—that’s definitely not the experience we want for our customers, especially when it affects your rest. Some noise is expected from certain models, but it shouldn’t interfere with comfort.
We’d appreciate the opportunity to look into this further and see if there’s a solution, adjustment, or service recommendation that could help. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We’d appreciate the opportunity to look into this further and see if there’s a solution, adjustment, or service recommendation that could help. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good so far.
on July 21, 2025
Posted by: whoopee
[This review was collected as part of a promotion.] No problems after using for a short time. Quiet enough for bedroom.
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 21, 2025
Thank you for your feedback! We’re happy to hear your unit is quiet enough for the bedroom and has been problem-free so far. If you have any questions down the road, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 20, 2025
Posted by: Xtyz
[This review was collected as part of a promotion.] Nice machine, does what it says it will do!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great purchase
on July 20, 2025
Posted by: GrannyTerri
[This review was collected as part of a promotion.] This unit cools so well that I purchased another one for my upstairs! I use this in my bedroom and I love it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Super quiet and cold!
on July 17, 2025
Posted by: AmberClem
[This review was collected as part of a promotion.] We love this window AC unit, it’s super quiet and the temp is super cold, I love how there are so many options on it and I like how it sits low on the window seal so we don’t lose our view. Highly recommend!!
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 17, 2025
Thank you so much for your fantastic review! We’re delighted to hear you love how quiet and cold the window AC unit is, as well as the many options it offers. It’s great to know it fits perfectly without blocking your view. Thanks for the high recommendation! If you ever have any questions or need support in the future, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 16, 2025
Posted by: Snerdly
[This review was collected as part of a promotion.] We bought this as a replacement for an older air conditioner that was very noisy. It is very quiet, performs as expected, and is considerably smaller than the unit it replaced. We're very pleased.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 16, 2025
Hi there. We're so glad to hear your new air conditioner is hitting all the marks—quiet performance, compact size, and reliable cooling. Thanks for choosing Frigidaire, and we’re thrilled it’s been a great upgrade for you! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com