Customer reviews from Max & Lily
Max & Lily - Twin Over Twin Low Bunk Bed With Staircase - Blonde
Average customer rating
4.3
(71 Reviews)
Rating breakdown 71 reviews
5 Stars
44
4 Stars
12
3 Stars
10
2 Stars
1
1 Star
4
Customer Reviews for Max & Lily - Twin Over Twin Low Bunk Bed With Staircase - Blonde
Customer Rating
1
Not sturdy as expected
on August 2, 2025
Posted by: Christine W.
Bunk bed is very cute and just like pictured however the construction of this bed is not what we were expecting. The rails wiggle even when screwed in appropriately and an adult family member grabbed the rail and it broke off with very little effort as it was unintentional. I am saddened that I do not think this bunk bed will hold up.
Response from Max & LilyBy Kasey Silveira, August 2, 2025
We're sorry to hear about your experience. A Customer Care agent will be reaching out to you via email shortly to help address your concerns and find a solution.
Written by a customer while visiting Max & Lily
Customer Rating
5
The Kids Love It, and We Do Too
on July 26, 2025
Posted by: Ricardo M.
This is an awesome bunk bed for the kids! The assembly process was smooth, with no issues at all, and all the parts were of great quality. It's a very sturdy bed and a great space-saver for us""”even with the side stairs!
Response from Max & LilyBy Kasey Silveira, July 26, 2025
We're so excited to hear that you're loving the bunk bed! It's awesome to know the assembly went smoothly and that everything arrived in great shape. Thanks so much for sharing!
Written by a customer while visiting Max & Lily
Customer Rating
5
Bunk bed
on May 12, 2025
Posted by: Amanda S.
Best bed purchase ever! My kids love it! It's so safe and sturdy Exaclty what we were looking for!
Written by a customer while visiting Max & Lily
Customer Rating
3
Decent Bed. Disappointed in the material
on April 9, 2025
Posted by: Robert B.
Bed seems sturdy after I put it together. It is actually made of MDF with a plastic veneer or something over it not real solid wood as the website makes it seem. I considered sending it back but kept it because my kid really wanted it. Seems decent quality just tricky advertising. There was one chip on the headboard when I received it, but I wasn't going to wait to get a new piece to put it together.
Written by a customer while visiting Max & Lily
Customer Rating
5
Great, sturdy bed! We
on March 19, 2025
Posted by: Deanna S.
Great, sturdy bed! We love that it's low to the ground.
Written by a customer while visiting Max & Lily
Customer Rating
3
too tight between bunk beds
on February 10, 2025
Posted by: Andrew C.
Great bed quality is amazing the only problem I have with it is the space between the first bunk and second bunk it's very tight
Written by a customer while visiting Max & Lily
Customer Rating
4
Great buy for a little guy!
on February 10, 2025
Posted by: Vanessa C.
It's great! My son loves his new bunk bed and I'm very happy with the product. The only thing I would change is the bars going across the long sides of the top bunk feel weak to me. I think if I applied enough force I would snap them. Now I am a heavy adult, so I doubt my toddler could snap those beams, but I'd feel better if there was just 1 small vertical piece of wood down the middle to reinforce it.
Written by a customer while visiting Max & Lily
Customer Rating
4
Bed is great stairs are fine.
on February 4, 2025
Posted by: Molly B.
Bunk beds have been great! It stairs are okay, the pieces are not quite as well painted as the bed so they aren't an exact match. The railing on the stairs did not long up well either.
Written by a customer while visiting Max & Lily