Customer reviews from Max & Lily
Max & Lily - Twin Over Twin Low Bunk Bed With Staircase - Blonde
Average customer rating
4.3
(71 Reviews)
Rating breakdown 71 reviews
5 Stars
44
4 Stars
12
3 Stars
10
2 Stars
1
1 Star
4
Customer Reviews for Max & Lily - Twin Over Twin Low Bunk Bed With Staircase - Blonde
Customer Rating
2
Truly, nothing is worth the set up
on October 29, 2026
Posted by: Ans
The bed is fine. But the set up is truly wild. The instructions are fine but the sheer number of pieces of wood and the number of screws is insane. There are 134 screws and 47 separate pieces of wood just for the stairs. The bed frame comes with a separate set of instructions, pieces and screws. They could have sent at least some of the parts pre-assembled. It is not worth the hours if your time.
Written by a customer while visiting Max & Lily
Customer Rating
4
Overall we are very happy
on September 12, 2026
Posted by: Aurora B.
[This review was collected as part of a promotion.] Overall we are very happy with the bunkbed. They lost a star because the introductions for installation was confusing. We also ended up adding some bars between the bottom
Bunk and the stairs for safety. But overall we feel they are sturdy and are grateful for the stairs so our daughter can safely get up and down.
It also had some off gassing but we put a filter in the room and it was gone in a few days.
Bunk and the stairs for safety. But overall we feel they are sturdy and are grateful for the stairs so our daughter can safely get up and down.
It also had some off gassing but we put a filter in the room and it was gone in a few days.
Written by a customer while visiting Max & Lily
Customer Rating
3
Bed works well once you
on August 13, 2026
Posted by: Susan C.
[This review was collected as part of a promotion.] Bed works well once you figure out how to configure the stairs with the bunk bed. Directions are opposite for the step portion necessitating taking the side of the bunk apart and flipping the stairs to the other side. Very frustrating. Also there were several dings in the wooden rails of the upper bunk.
Written by a customer while visiting Max & Lily
Customer Rating
5
My 3 year old loves
on August 13, 2026
Posted by: Jill J.
[This review was collected as part of a promotion.] My 3 year old loves his big kid bed and he’s looking forward to sharing them with his little sister in the near future!
Written by a customer while visiting Max & Lily
Customer Rating
1
Terrible Design and Low Quality Materials
on August 7, 2026
Posted by: Jordan
I have put together beds, sofas, chairs, and shelving units from several different manufacturers. This bunk bed and staircase combination are poorly designed and use low quality materials, especially at the price point. I could have probably paid less than half of what I paid for this bunk and stair set and had something built from higher quality materials that had a more logical design and assembly. There are 134 fasteners, 34 dowels, 36 washers, and 48 individual pieces of wood in JUST the staircase. It's completely unnecessary and the wood material itself scratches and dents very easily. I would not recommend this bed and staircase at this price point.
Written by a customer while visiting Max & Lily
Customer Rating
1
Broke in a month.
on July 10, 2026
Posted by: Crystal
Barely had for a month and the latter is already broken. I cannot believe how badly these are made! I’m so upset to have spend so much money on this and an unstable loft bed. DO NOT BUY THESE PRODUCTS!
Written by a customer while visiting Max & Lily
Customer Rating
5
These bunk beds were a
on April 16, 2026
Posted by: DANA M.
[This review was collected as part of a promotion.] These bunk beds were a hit with my grandkids. Great quality, and looks great!
Written by a customer while visiting Max & Lily
Customer Rating
5
Very happy with this product.
on April 6, 2026
Posted by: PLEIADES M.
[This review was collected as part of a promotion.] Very happy with this product. One of the pieces did arrive broken. But with glue and a hammer, it was fairly easy to fix. Overall, I really feel like this was a good purchase and I would buy from this company again.
Written by a customer while visiting Max & Lily