Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8
(3,170 Reviews)
Rating breakdown 3,170 reviews
5 Stars
2,719
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
365)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
5
Excellent watch
on May 21, 2026
Posted by: PeruDaKing1
[This review was collected as part of a promotion.] My watch super awesome in working out. AI ON IT IS awesome too 😎
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Watch Ever
on May 21, 2026
Posted by: Samfan
[This review was collected as part of a promotion.] Completely satisfied with the Ultra. I now have both the Ultra & Watch Classic 6. Learning how to leverage Galaxy AI with my Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
My 3rd Galaxy Watch
on May 21, 2026
Posted by: HardatWork
[This review was collected as part of a promotion.] Haven't had time to get the Galaxy AI working yet. I consistently have issues with the watch sensors. I thought the Watch 25 would have that corrected by now, but no! Purchased a Galaxy Watch Ultra 7 from Samsung. Worked great until a software update messed up the sensors. Sent in for repair twice to correct the issue. Watch was not repaired, then lost, and I had a hard time with getting a replacement. The replacement watch didn't work properly either. Seems to have an issue with the heart sensor and doesn't record properly and that messes up the sleep sense. My current Galaxy Watch 25 I purchased from Verizon. I thought for sure it would work properly. But NO! Same issues. I'll make sure to go through their lengthy process to get both repaired. GET THE WARRANTY!!
Value
3
Response from Samsung USBy R&R Team, May 21, 2026
Aloha HardatWork,
Thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Watch Ultra. We appreciate your candor as we continue to make improvements on our product line to align with the needs of our customers. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. Please feel free to check out the resources shared below to help resolve what you've described to be experiencing. Let us know afterward if you would like further assistance by contacting Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watch
Monitor your heart rate on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS00083511/
Thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Watch Ultra. We appreciate your candor as we continue to make improvements on our product line to align with the needs of our customers. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. Please feel free to check out the resources shared below to help resolve what you've described to be experiencing. Let us know afterward if you would like further assistance by contacting Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watch
Monitor your heart rate on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS00083511/
Written by a customer while visiting Samsung US
Customer Rating
5
Get the added phone service and you won't regret i
on May 21, 2026
Posted by: Bixbaybee707
[This review was collected as part of a promotion.] This watch shows my everyday notifications as well as the time date weather my heath tracking such as HR, water drinking, and its very comfortable. You really dont realize how much this tool helps until you are utilizing it, galaxy ai is paired with my watch and phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra watch
on May 21, 2026
Posted by: Cassy82
[This review was collected as part of a promotion.] The watch is quite good in quality, only it is somewhat wide, I would like it to be thinner, but quality is excellent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great looks and functionality
on May 21, 2026
Posted by: Tool78
[This review was collected as part of a promotion.] I use my ultra on a daily basis, I love the way it looks and I am very pleased with the overall functionality
Galaxy AI
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great looks and functionality
on May 21, 2026
Posted by: Tool78
[This review was collected as part of a promotion.] I use my ultra on a daily basis, I love the way it looks and I am very pleased with the overall functionality
Galaxy AI
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch 2025 ultra
on May 21, 2026
Posted by: 25smartwatch
[This review was collected as part of a promotion.] Best smart watch ever with multiple functions. I really enjoyed watching it. Flexible band.
Value
5
Written by a customer while visiting Samsung US