Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8
(3,043 Reviews)
Rating breakdown 3,043 reviews
5 Stars
2,620
4 Stars
305
3 Stars
69
2 Stars
30
1 Star
19
90%of customers recommend this product.
(
245 out of
271)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
5
Great watch for a great price!
on October 29, 2026
Posted by: Bchris5459
[This review was collected as part of a promotion.] I chose this watch because I get notified for work emails and the alarm system for waking up in the morning helps me wake up on time! The watch is also good for monitoring my health! Counting my steps and water intake every day plus measuring by BPM and stress levels are very helpful!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredibly versatile
on October 27, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The amount of sensors and data that the watch Ultra gives you is the reason that I choose to go with this one. Everything from blood pressure and a long list of different biometrics as well as all the sensors for exercise. It's also very comfortable
Value
5
Response from Samsung USBy R&R Team, October 28, 2026
Hello there Beatboxinblueberry,
Thank you for choosing the Samsung Galaxy Watch Ultra. It is designed to provide comprehensive tracking, delivering a detailed overview of your health and fitness directly to your wrist. This model features the advanced BioActive Sensor, which integrates multiple specialized metrics into a single, highly precise module to better support your wellness journey. We appreciate your patience as we work together to ensure you get the absolute most out of your device's capabilities. We are thrilled to hear that the features and overall experience of your Galaxy Watch Ultra have been such a positive addition to your lifestyle. Please feel free to connect with our support team if you would like to explore this further or need any additional information. Thank you once again for your candor and for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thank you for choosing the Samsung Galaxy Watch Ultra. It is designed to provide comprehensive tracking, delivering a detailed overview of your health and fitness directly to your wrist. This model features the advanced BioActive Sensor, which integrates multiple specialized metrics into a single, highly precise module to better support your wellness journey. We appreciate your patience as we work together to ensure you get the absolute most out of your device's capabilities. We are thrilled to hear that the features and overall experience of your Galaxy Watch Ultra have been such a positive addition to your lifestyle. Please feel free to connect with our support team if you would like to explore this further or need any additional information. Thank you once again for your candor and for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Great Watch
on October 27, 2026
Posted by: GalaxyWatchUltra2025
[This review was collected as part of a promotion.] The 2025 Samsung Galaxy Watch Ultra is the best Samsung smartwatch I've used in its generation. It offers a compelling combination of a rugged design, premium feel, and features suited to everyday use and outdoor adventures. Among Samsung’s watches from this generation, it stands out as my favorite overall.
Value
5
Response from Samsung USBy R&R Team, October 28, 2026
Hey GalaxyWatchUltra2025,
Thank you for sharing your experience with us. We are delighted to hear that the Galaxy Watch Ultra stands out as your top choice for both daily routines and outdoor activities. Your feedback is incredibly valuable, and we appreciate your support of Samsung innovation as we continually work to enhance our customer experience. We are readily available to answer your questions or explore additional ways we can assist you. Feel free to reach out to our Support Team if we can provide further assistance. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thank you for sharing your experience with us. We are delighted to hear that the Galaxy Watch Ultra stands out as your top choice for both daily routines and outdoor activities. Your feedback is incredibly valuable, and we appreciate your support of Samsung innovation as we continually work to enhance our customer experience. We are readily available to answer your questions or explore additional ways we can assist you. Feel free to reach out to our Support Team if we can provide further assistance. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
2
Not a reliable watch
on October 27, 2026
Posted by: Anonymous
I have had this product for less than a year and already it is malfunctioning. It will stop charging after only charging 10%. The heart rate measurement is almost always inaccurate: it more closely matches my step cadence than my heart rate. The timer functions sometimes goes off late. It does not connect properly to samsung health: in the app I cannot use certain functions because I "need a galaxy watch ultra or watch with UI 8 or above" which I have. I have tried reseting the watch, cleaning the surface, checking the position of the watch, uninstalling and reinstalling the app, all with no benefit. Not worth the expensive price tag.
Response from Samsung USBy R&R Team, October 28, 2026
Hello Nickname,
Thank you for taking the time to share your experience with the Samsung Galaxy Watch Ultra, and for thoroughly walking through those steps, including resetting the device, cleaning it, and reinstalling the applications. Your efforts to resolve this are greatly appreciated, and it is completely understandable that you are feeling frustrated given the situation within the first year of ownership. As a helpful reminder, your device is fully covered by our 12-month warranty, which ensures your product meets our high standards for materials and workmanship. To help safeguard your various technology, we offer Samsung Care+, a comprehensive support package that combines extended coverage with added peace of mind. Designed to support your device through everyday moments, Samsung Care+ provides extra protection against accidental damage, unexpected mechanical malfunctions, and potential theft or loss. By adding Samsung Care+, your eligible devices, including Phones, Tablets, Watches, Buds, Rings, and PCs, remain protected for a worry-free experience. For your convenience, our trusted partners at uBreakiFix are also available to assist you with any repair requests or maintenance needs. Please take a moment to review the resources provided below. Should you need any additional guidance or have further questions, our team is always here to help. We truly appreciate your presence and partnership in our Galaxy community.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Samsung smart watch will not hold charge or power on
https://www.samsung.com/us/support/troubleshoot/TSG10007153/
Monitor your heart rate on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS00083511/
Step tracking and heart rate monitoring not working properly on Galaxy watch
https://www.samsung.com/us/support/troubleshoot/TSG10007041/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Thank you for taking the time to share your experience with the Samsung Galaxy Watch Ultra, and for thoroughly walking through those steps, including resetting the device, cleaning it, and reinstalling the applications. Your efforts to resolve this are greatly appreciated, and it is completely understandable that you are feeling frustrated given the situation within the first year of ownership. As a helpful reminder, your device is fully covered by our 12-month warranty, which ensures your product meets our high standards for materials and workmanship. To help safeguard your various technology, we offer Samsung Care+, a comprehensive support package that combines extended coverage with added peace of mind. Designed to support your device through everyday moments, Samsung Care+ provides extra protection against accidental damage, unexpected mechanical malfunctions, and potential theft or loss. By adding Samsung Care+, your eligible devices, including Phones, Tablets, Watches, Buds, Rings, and PCs, remain protected for a worry-free experience. For your convenience, our trusted partners at uBreakiFix are also available to assist you with any repair requests or maintenance needs. Please take a moment to review the resources provided below. Should you need any additional guidance or have further questions, our team is always here to help. We truly appreciate your presence and partnership in our Galaxy community.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Samsung smart watch will not hold charge or power on
https://www.samsung.com/us/support/troubleshoot/TSG10007153/
Monitor your heart rate on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS00083511/
Step tracking and heart rate monitoring not working properly on Galaxy watch
https://www.samsung.com/us/support/troubleshoot/TSG10007041/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Written by a customer while visiting Samsung US
Customer Rating
5
Simply the best
on October 26, 2026
Posted by: Rainmaker
[This review was collected as part of a promotion.] I've had many smart watches since they came out, but I choose galaxy watch ultras every time. The functionality and design has kept me coming back. The ability to do what I want to do, when I want to do it, is unmatched.
Value
5
Response from Samsung USBy R&R Team, October 27, 2026
Hey there Rainmaker,
Thank you for taking the time to share your thoughts with us about your experience with your Samsung Galaxy Watch Ultra. We are excited to share that the Galaxy Watch Ultra offers the perfect blend of titanium durability and exceptional visibility, thanks to its Super AMOLED display with 3,000 nits of peak brightness. It also delivers comprehensive health insights driven by Galaxy AI to keep you informed and empowered. Designed with exceptional resilience in mind, the Galaxy Watch Ultra has been built from high-grade aerospace materials and features a Grade 4 titanium frame paired with sapphire crystal glass. It is fully certified to military standards to endure extreme temperatures and high altitudes. For ultimate peace of mind, it also includes top-tier IP68 dust/water protection and 10 ATM water resistance. Enjoy seamless performance and effortless multitasking with the advanced 3nm penta-core processor and 2 GB of RAM. Plus, with up to 64 GB of internal storage, you'll have plenty of space to keep your favorite music, offline apps, and detailed GPX workout data right at your fingertips. It features our advanced BioActive sensor suite, which helps you easily monitor your health with tools like Bioelectrical Impedance Analysis (BIA), ECG, and blood pressure tracking. It also includes sleep apnea detection and personalized Galaxy AI Energy Scores to give you a clear, daily picture of your wellness. To support your adventures, this model features high-precision L1+L5 dual-frequency GPS for exact trail tracking and a customizable Quick Button for easy access to your favorite features. For your peace of mind, it also includes a powerful emergency siren and LTE connectivity to keep you reliably connected wherever you go. The high-capacity 590 mAh battery is designed to comfortably power you through 2 to 3 days of normal use on a single charge. If you ever need to stretch that time even further, switching to Power Saving mode will extend your battery life up to an impressive 100 hours. It is wonderful to know that you are pleased with what your device has to offer. If you have any more feedback or need additional help, please do not hesitate to connect with our Support Team. We are grateful for your loyalty and enjoy having you as part of the Galaxy community!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thank you for taking the time to share your thoughts with us about your experience with your Samsung Galaxy Watch Ultra. We are excited to share that the Galaxy Watch Ultra offers the perfect blend of titanium durability and exceptional visibility, thanks to its Super AMOLED display with 3,000 nits of peak brightness. It also delivers comprehensive health insights driven by Galaxy AI to keep you informed and empowered. Designed with exceptional resilience in mind, the Galaxy Watch Ultra has been built from high-grade aerospace materials and features a Grade 4 titanium frame paired with sapphire crystal glass. It is fully certified to military standards to endure extreme temperatures and high altitudes. For ultimate peace of mind, it also includes top-tier IP68 dust/water protection and 10 ATM water resistance. Enjoy seamless performance and effortless multitasking with the advanced 3nm penta-core processor and 2 GB of RAM. Plus, with up to 64 GB of internal storage, you'll have plenty of space to keep your favorite music, offline apps, and detailed GPX workout data right at your fingertips. It features our advanced BioActive sensor suite, which helps you easily monitor your health with tools like Bioelectrical Impedance Analysis (BIA), ECG, and blood pressure tracking. It also includes sleep apnea detection and personalized Galaxy AI Energy Scores to give you a clear, daily picture of your wellness. To support your adventures, this model features high-precision L1+L5 dual-frequency GPS for exact trail tracking and a customizable Quick Button for easy access to your favorite features. For your peace of mind, it also includes a powerful emergency siren and LTE connectivity to keep you reliably connected wherever you go. The high-capacity 590 mAh battery is designed to comfortably power you through 2 to 3 days of normal use on a single charge. If you ever need to stretch that time even further, switching to Power Saving mode will extend your battery life up to an impressive 100 hours. It is wonderful to know that you are pleased with what your device has to offer. If you have any more feedback or need additional help, please do not hesitate to connect with our Support Team. We are grateful for your loyalty and enjoy having you as part of the Galaxy community!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Watch Ultra l
on October 26, 2026
Posted by: CKay2026
[This review was collected as part of a promotion.] I chose Samsung as my primary devices for the last 15-20 years.The upgraded capabilities from Watch 7 was worth it I use for health tracking & most comprehensive set of utilities and compatibility to my other services like MyFitnessPal, Wellatory, is seamless and been flawless. I'm an original adopter from original Fit, S, and every watch thru the Ultra. I use with Galaxy S25 Ultra, as a Note Series user since the very 1st one. The new capability to backup the watch and change phones or reset without having to erase the watch is a huge & much appreciated upgrade. The battery is getting better but does still lag my Motorola significantly (phone & watch). I do find the touch bezel not very sensitive or responsive and tend to just skip it. Overall very happy with my Watch Ultra & will upgrade when there is a benefit to.
Value
5
Response from Samsung USBy R&R Team, October 28, 2026
Aloha CKay2026,
Thank you for taking the time to share your incredible journey with us. We are deeply honored to have had you as part of the Samsung family for the past 15 to 20 years, from the very first Note and Galaxy Fit to your new Galaxy S25 Ultra and Galaxy Watch Ultra. Loyalty like yours is rare, and pioneering adopters like you are the reason we continue to innovate. It is wonderful to hear that the upgraded health tracking capabilities and seamless compatibility with vital services like MyFitnessPal and Wellatory are providing the flawless, comprehensive utility you need. We are also thrilled that the new Smart Switch backup feature has made managing your devices seamless without the hassle of a full reset, this was a highly requested update, and we are glad it has made a meaningful impact on your experience. We also appreciate your candid feedback regarding areas where we can improve:
• Battery Performance: We hear you on wanting even more longevity, especially when compared to your other devices. We are continually optimizing our software to squeeze every bit of efficiency out of our high-performance hardware.
• Touch Bezel Sensitivity: Your note about the responsiveness of the touch bezel is incredibly valuable. We will share this directly with our product design team to ensure future updates or hardware iterations refine this experience. Thank you again for your incredible loyalty and for helping us build a better Galaxy. We look forward to keeping you wowed on your next upgrade!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thank you for taking the time to share your incredible journey with us. We are deeply honored to have had you as part of the Samsung family for the past 15 to 20 years, from the very first Note and Galaxy Fit to your new Galaxy S25 Ultra and Galaxy Watch Ultra. Loyalty like yours is rare, and pioneering adopters like you are the reason we continue to innovate. It is wonderful to hear that the upgraded health tracking capabilities and seamless compatibility with vital services like MyFitnessPal and Wellatory are providing the flawless, comprehensive utility you need. We are also thrilled that the new Smart Switch backup feature has made managing your devices seamless without the hassle of a full reset, this was a highly requested update, and we are glad it has made a meaningful impact on your experience. We also appreciate your candid feedback regarding areas where we can improve:
• Battery Performance: We hear you on wanting even more longevity, especially when compared to your other devices. We are continually optimizing our software to squeeze every bit of efficiency out of our high-performance hardware.
• Touch Bezel Sensitivity: Your note about the responsiveness of the touch bezel is incredibly valuable. We will share this directly with our product design team to ensure future updates or hardware iterations refine this experience. Thank you again for your incredible loyalty and for helping us build a better Galaxy. We look forward to keeping you wowed on your next upgrade!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome watch!
on October 26, 2026
Posted by: BlueCollar
[This review was collected as part of a promotion.] This is my second Samsung watch. I chose to upgrade to the Ultra because they just keep getting better. This watch is especially helpful when im at work or on bike rides. The volume is loud enough, which allows me to hear the caller, and they can hear me. It can get really noisy in my field of work too. Thank you for the AWESOME product Samsung
Value
5
Response from Samsung USBy R&R Team, October 28, 2026
Hello BlueCollar,
Thanks for taking the time to share your experience with us! We are absolutely thrilled to hear that you chose to upgrade to the Galaxy Watch Ultra as your second Samsung wearable. It is fantastic to know that the improved volume and clear call quality are making a real difference for you, especially during your bike rides and in noisy work environments. Designing durable, high-performing products that seamlessly adapt to your daily routine and profession is exactly what we strive for.
We truly appreciate your loyalty to the Samsung family and your kind words. Thank you for being an awesome part of our community, and we hope your Galaxy Watch Ultra continues to serve you well for a long time to come!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thanks for taking the time to share your experience with us! We are absolutely thrilled to hear that you chose to upgrade to the Galaxy Watch Ultra as your second Samsung wearable. It is fantastic to know that the improved volume and clear call quality are making a real difference for you, especially during your bike rides and in noisy work environments. Designing durable, high-performing products that seamlessly adapt to your daily routine and profession is exactly what we strive for.
We truly appreciate your loyalty to the Samsung family and your kind words. Thank you for being an awesome part of our community, and we hope your Galaxy Watch Ultra continues to serve you well for a long time to come!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
This watch is awesome and reliable
on October 24, 2026
Posted by: Tanner
[This review was collected as part of a promotion.] Modern wearable technology offers an unprecedented level of integration for managing daily health metrics and connectivity. This sophisticated device combines elegant design with powerful performance to enhance the user experience throughout the day. Navigating through complex menus is remarkably intuitive, ensuring that vital information remains accessible at a single glance. Users will appreciate the seamless synchronization between their mobile hardware and this versatile wrist-worn accessory. Investing in such a comprehensive tool represents a significant step toward optimizing personal productivity and wellness tracking.
Value
5
Response from Samsung USBy R&R Team, October 29, 2026
Hello Tanner,
We're excited to hear about your introduction to the Samsung Galaxy Watch Ultra, designed to fit seamlessly into your busy life! This sleek, elegant watch brings together powerful performance and effortless daily health tracking right to your wrist. We know your time is valuable, which is why we’ve designed the menus to be incredibly simple and intuitive. You can check your vital stats and notifications at a single glance, without any complicated navigation. Plus, it syncs beautifully with your smartphone, keeping you effortlessly connected throughout the day. Choosing the Galaxy Watch Ultra is more than just getting a new gadget, it’s a wonderful investment in your daily productivity and long-term wellness. We can’t wait for you to continue experiencing how much easier staying healthy and connected can be. Reach out to our Support Team if you'd like to share additional feedback or if additional assistance is needed. Thanks again for your continued partnership with Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
We're excited to hear about your introduction to the Samsung Galaxy Watch Ultra, designed to fit seamlessly into your busy life! This sleek, elegant watch brings together powerful performance and effortless daily health tracking right to your wrist. We know your time is valuable, which is why we’ve designed the menus to be incredibly simple and intuitive. You can check your vital stats and notifications at a single glance, without any complicated navigation. Plus, it syncs beautifully with your smartphone, keeping you effortlessly connected throughout the day. Choosing the Galaxy Watch Ultra is more than just getting a new gadget, it’s a wonderful investment in your daily productivity and long-term wellness. We can’t wait for you to continue experiencing how much easier staying healthy and connected can be. Reach out to our Support Team if you'd like to share additional feedback or if additional assistance is needed. Thanks again for your continued partnership with Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US