Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8 out of 5
4.8
(3,170 Reviews)
Open Ratings Snapshot
Rating breakdown 3,170 reviews
5 Stars
2,719
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
329 out of 365
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
5 out of 5
5
It is helping make a difference
on May 30, 2026
Posted by: CalmChaos75
[This review was collected as part of a promotion.] I am recovering from a complete lack of self care. If it involved me, it didn't matter. I sm in a much better head space now. I am using my 2025 Watch Ultra with the Galaxy UI conected to my Galaxy S24 to moniter a lot of details about my body. Everything from my bloof pressure to my stress levels. It is an advantage that I so needed.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Slick look!
on May 29, 2026
Posted by: HouseofDripp
[This review was collected as part of a promotion.] This watch has that slick cool look that women look for...you'll be able to rock this stylish piece with an array of outfits, casual or dressy.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product have good resistance to the water
on May 29, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The product have good resistance to the water and very good estructure and nice color orange and blue
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Massive features. 4glte works great with plan.
on May 29, 2026
Posted by: MrStimpy
[This review was collected as part of a promotion.] It monitors my sleep, it records breathing and parameters and pulse rate and pulse socks. It uses Galaxy AI to figure out how my good my sleep was and the quality of my sleep and reports it on my watch. The 4G LTE phone works great when you get a plan. Has all the sensors you could possibly want. Has built-in memory, 32 GB I think, and holds tons of music. It also works with my Galaxy phone to use play the music on it or control the music on it, which is even more important when I'm playing music on my headphones I can just look at my watch swipe till I get to the music section and skip forward to the next song or pause. Works great with a Bluetooth headset. Battery life is pretty decent I don't have to charge it every day but I usually do just to make sure it always has a full battery. Unless you use 4G LTE all the time it bluetooths to your phone and uses almost no power. This is the 9th Galaxy watch I've owned. They just keep getting better and better. I took this one swimming and no problems worked great. I like the multiple watch faces too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great watch
on May 29, 2026
Posted by: Duuval4life
[This review was collected as part of a promotion.] Great watch would recommend it to anyone it has so many features and long battery life
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great watch and durable
on May 28, 2026
Posted by: Jgoodrich
from Lubbock TX
Expertise:Intermediate
Verified Purchase:Yes
This watch is the best I've had. Ive already smacked it on things and it doesn't have a scratch. Love it
I would recommend this to a friend!
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great potential, but missing key features.
on May 28, 2026
Posted by: UltraUser99
[This review was collected as part of a promotion.] Overall, the Galaxy Watch Ultra is a very robust and capable device that I generally enjoy using. However, a few design changes hold it back from being truly extraordinary. I was highly disappointed to find that the side knob was changed to a standard button; a physical turning knob for screen navigation is deeply missed. Similarly, I greatly miss the physical rotating bezel from the Watch Classic. Navigating by swiping the screen just doesn't offer the same reliable, premium feel. Lastly, despite the rugged marketing, the device is surprisingly prone to scratches and dents. I expected a much more scratch-resistant build for a watch of this caliber. Galaxy AI features show promise, but the hardware design needs refinement.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not what I expected....
on May 28, 2026
Posted by: BoujeeBae88
[This review was collected as part of a promotion.] I really wanted to love the Samsung Galaxy Watch Ultra, especially after how much I’ve enjoyed my Samsung phone, but this watch has honestly been disappointing. For the price, I expected a much smoother and more polished experience. The battery life hasn’t lived up to the hype, and the watch can feel bulky and uncomfortable for everyday wear, especially while sleeping or working.
Some features also feel overly complicated or gimmicky instead of actually useful, and I’ve noticed occasional lag and connectivity issues that shouldn’t happen on a premium smartwatch. Overall, it looks nice, but for the cost, I expected a lot more reliability and better performance.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, May 29, 2026
Hey there BoujeeBae88,
Thanks for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We appreciate your feedback as we make every effort to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra's battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than anticipated battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance afterward, do not hesitate to contact Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
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Facebook Messenger
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X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
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